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How to Deactivate Your UPS My Choice Account: A Complete Guide

So, you’re ready to sever ties with UPS My Choice? Maybe you’ve relocated, no longer need its features, or simply want to streamline your digital footprint. Whatever the reason, deactivating your account is a straightforward process, though it’s crucial to do it correctly to avoid any lingering access or unwanted notifications. Here’s exactly how to deactivate your UPS My Choice account:

Log in to your UPS.com profile: Access the UPS website and log in to your existing account.
Navigate to your Profile Settings: Once logged in, locate your profile settings. This is typically found under your account icon or name in the upper right-hand corner of the screen. Look for options like “My Profile,” “Account Settings,” or similar.
Find the UPS My Choice Section: Within your profile settings, you should find a section dedicated to UPS My Choice. It might be listed as a separate tab or a clearly labeled subsection.
Locate the Deactivation Option: Look for a button or link that says “Deactivate,” “Cancel Membership,” or something similar. It might be subtly placed, so scan the page carefully.
Confirm Your Deactivation: Clicking the deactivation button will likely trigger a confirmation prompt. Read the information presented carefully. Confirm your choice to proceed with the deactivation process.
Follow any Additional Instructions: UPS may ask you to provide a reason for deactivation or complete a survey. Following these instructions will complete your deactivation.
Check for Confirmation: After completing the steps, you should receive a confirmation email or a message on the website confirming that your account has been successfully deactivated.

That’s it! Deactivating your account is this easy. Now, let’s address some common questions you might have along the way.

Frequently Asked Questions About Deactivating UPS My Choice

We’ve compiled a list of the most frequently asked questions to help you understand the deactivation process and what to expect afterward. Consider this your UPS My Choice deactivation survival guide.

###1. What happens when I deactivate my UPS My Choice account?

When you deactivate your UPS My Choice account, you’ll lose access to all the features that come with it. This includes:

Tracking visibility: You will no longer receive proactive notifications about your packages or be able to easily track them through the My Choice dashboard.
Delivery customization: You won’t be able to redirect packages, change delivery dates, or authorize release.
Delivery Alerts: You will no longer receive text or email alerts regarding the progress of your packages.
Savings and Special Offers: Your access to exclusive discounts and offers for My Choice members will be terminated.

Effectively, your UPS experience will revert to the standard, non-My Choice level.

###2. Can I reactivate my UPS My Choice account later?

Yes, you can reactivate your UPS My Choice account at a later date. However, you’ll typically need to go through the initial registration process again, including verifying your address and setting up your preferences. Think of it as starting fresh. While UPS may retain some of your data, you’ll need to re-establish your settings.

###3. Will deactivating UPS My Choice cancel any active package redirects I have in place?

Yes, deactivating your account will cancel any pending package redirects or delivery changes you have scheduled through UPS My Choice. Make sure to receive any crucial packages first, or you might need to contact UPS directly to manage them outside of the My Choice system.

###4. How long does it take for my UPS My Choice account to be deactivated?

The deactivation process is usually immediate. Once you confirm your deactivation request, your access to UPS My Choice features should be terminated almost instantly. If you continue to receive notifications after deactivation, contact UPS customer support to ensure the process has been completed correctly.

###5. Will I still receive UPS packages if I deactivate my UPS My Choice account?

Absolutely! Deactivating UPS My Choice does NOT stop package deliveries. It only removes your ability to proactively manage those deliveries through the My Choice platform. Your packages will still arrive at your registered address as usual. You will still receive packages sent to you as long as the address exists and is serviced by UPS.

###6. Will deactivating UPS My Choice affect my UPS.com account?

No, deactivating UPS My Choice does not affect your overall UPS.com account. You can still use your UPS.com account to ship packages, track shipments (though you won’t have the enhanced My Choice tracking features), and access other UPS services. The deactivation only pertains to the My Choice service itself.

###7. What if I can’t find the deactivation option in my UPS My Choice settings?

If you’re having trouble locating the deactivation option, the best course of action is to contact UPS customer support directly. They can guide you through the process or manually deactivate your account for you. Be prepared to provide them with your account information for verification purposes.

###8. Can I deactivate UPS My Choice through the mobile app?

The availability of the deactivation option in the UPS mobile app may vary depending on the version of the app. However, it’s generally recommended to deactivate your account through the UPS website for a more reliable and straightforward experience. If you cannot find it in the mobile app, use the UPS website.

###9. Is there any fee associated with deactivating my UPS My Choice account?

No, there is no fee associated with deactivating your UPS My Choice account. It’s a free service to use, and you can cancel your membership at any time without penalty. Whether you have the basic or premium version, it’s always free to deactivate.

###10. What happens to my saved addresses and preferences when I deactivate?

When you deactivate your account, your saved addresses and preferences will likely be deleted from the UPS My Choice system. If you plan to reactivate the service in the future, you’ll need to re-enter this information.

###11. Will I still receive UPS marketing emails after deactivating UPS My Choice?

Deactivating UPS My Choice does not automatically unsubscribe you from UPS marketing emails. To stop receiving these emails, you’ll need to unsubscribe separately. This can usually be done by clicking the “unsubscribe” link at the bottom of any UPS marketing email you receive.

###12. What should I do if I accidentally deactivated my UPS My Choice account?

If you accidentally deactivated your UPS My Choice account, simply log in to your UPS.com account and re-enroll in the My Choice service. You’ll need to go through the verification process again, but it’s a quick and easy way to restore your access to My Choice features.