How to Remove Call Forwarding on Verizon: A Comprehensive Guide

So, you’re looking to ditch call forwarding on your Verizon line? Excellent choice! Reclaiming direct control over your incoming calls is simpler than you might think. Let’s get straight to the point.

The absolute quickest way to remove call forwarding on Verizon is by dialing *73 and pressing Send. This deactivates all forms of call forwarding immediately. You should hear a confirmation message or tone indicating the service is disabled. If this doesn’t work, try the other methods detailed below.

Now, let’s dive into the nuances and address some common questions you might have. Call forwarding, while a useful tool, can sometimes become a digital albatross around your neck. This guide will equip you with everything you need to manage (and ultimately remove) this feature effectively.

Understanding Call Forwarding on Verizon

Call forwarding, in its essence, is a telecommunication service that allows you to redirect incoming calls to a different phone number. This can be incredibly useful if you’re temporarily using a different phone, traveling, or simply want to consolidate calls to a single device. However, when you no longer need it, disabling it becomes crucial to ensure you receive calls directly.

Verizon offers different types of call forwarding, including:

• Call Forwarding Always: Forwards all incoming calls unconditionally.
• Call Forwarding Busy: Forwards calls only when your line is busy.
• Call Forwarding No Answer: Forwards calls if you don’t answer after a certain number of rings.
• Call Forwarding Unavailable: Forwards calls when your phone is off or out of service.

Understanding which type of call forwarding is active is the first step to removing it properly.

Methods to Remove Call Forwarding on Verizon

While *73 is the most common and often the easiest method, it’s not the only option. Let’s explore other ways to deactivate call forwarding on your Verizon line:

Using Star Codes

Star codes are quick-dial codes used to manage various phone services. Here’s a breakdown of relevant codes:

• *73: (As mentioned) Deactivates all call forwarding types.
• *720: Deactivates Call Forwarding Always.
• *93: Deactivates Call Forwarding Busy.
• *92: Deactivates Call Forwarding No Answer.

Simply dial the appropriate star code and press Send. Listen for a confirmation tone or message.

Verizon Mobile App or Website

Verizon provides a user-friendly interface through its mobile app and website for managing your account and phone features. Here’s how to disable call forwarding:

1. Log in: Access your Verizon account through the My Verizon app or website (verizon.com).
2. Navigate to Features: Look for a “Features,” “Manage Features,” or similar section. The exact wording might vary slightly depending on your account type and the version of the app/website.
3. Locate Call Forwarding: Find the “Call Forwarding” option in the list of features.
4. Disable: Toggle the switch to turn off call forwarding. Alternatively, you may need to select the specific type of call forwarding you want to disable (Always, Busy, No Answer).
5. Save Changes: Confirm your changes and save them.

This method offers a visual and often more intuitive way to manage your call forwarding settings.

Contacting Verizon Customer Support

If you’re having trouble disabling call forwarding through the above methods, don’t hesitate to contact Verizon Customer Support. They can remotely disable the feature for you.

• Dial 611: From your Verizon mobile phone.
• Call 1-800-VERIZON (1-800-837-4966): From any phone.

Be prepared to provide your account information and explain your issue clearly.

Using Your Phone’s Settings (Specific to Smartphones)

Some smartphones, especially those running Android, may have call forwarding settings built directly into the phone app. This isn’t managing the Verizon feature directly, but potentially a similar feature built into the phone itself.

1. Open the Phone App: Locate and open your phone’s default phone app.
2. Access Settings: Tap the three dots (menu) in the upper right corner and select “Settings.” The location may vary depending on your phone model.
3. Find Call Forwarding: Look for “Call Forwarding” under “Calling Accounts” or a similar section.
4. Disable: If call forwarding is enabled, you will see the number calls are being forwarded to. Simply tap the option and disable the feature.

Important Note: Changes made through your phone’s settings might not always sync with your Verizon account settings directly. It’s always best to verify changes with *73 or through the Verizon website/app.

Troubleshooting Common Issues

Sometimes, removing call forwarding isn’t as straightforward as it seems. Here are a few common issues and their solutions:

• Confirmation Tone/Message Not Received: Try the process again, ensuring you dial the code correctly and wait for a confirmation. If the problem persists, contact Verizon.
• Call Forwarding Still Active: Double-check the status of call forwarding using the Verizon app or website. Ensure you’ve disabled all relevant forwarding types (Always, Busy, No Answer).
• Incorrect Code Dialed: Verify you’re using the correct star code for your situation.
• Account Issues: In rare cases, an account issue might prevent you from managing call forwarding. Contact Verizon customer support to resolve this.

Frequently Asked Questions (FAQs)

Here are 12 frequently asked questions about removing call forwarding on Verizon:

1. What happens if I forget the number I’m forwarding calls to?

   • You can usually view the forwarding number in the My Verizon app or website under the call forwarding settings. Alternatively, contact Verizon customer support for assistance.

2. Will disabling call forwarding affect my voicemail service?

   • Generally, no. Call forwarding and voicemail are separate services. Disabling call forwarding should not impact your voicemail.

3. Can I temporarily disable call forwarding and re-enable it later?

   • Yes, you can easily toggle call forwarding on and off as needed using the methods described above (star codes, Verizon app/website).

4. Is there a charge for disabling call forwarding?

   • No, disabling call forwarding is typically free of charge. It is a standard feature that you can manage without incurring extra costs.

5. Does disabling call forwarding affect other lines on my Verizon account?

   • No, call forwarding settings are specific to each phone number. Disabling it on one line won’t affect other lines on your account.

6. I’m still receiving forwarded calls even after dialing *73. What should I do?

   • First, try dialing *73 again, ensuring a clear connection. Then check the Verizon website/app to confirm it’s disabled. If the problem persists, contact Verizon Support, explaining the steps you’ve already taken.

7. How can I check if call forwarding is currently active on my Verizon line?

   • The easiest way is to use the My Verizon app or website. The Call Forwarding section will indicate if the feature is enabled and to which number calls are being forwarded.

8. Can I disable call forwarding from a different phone than the one it’s set up on?

   • Usually, no. You’ll need access to the phone associated with the Verizon account or use the My Verizon website/app, logging in with your account credentials. Customer service can also help if you verify your account.

9. I have Call Forwarding Busy enabled, but I want to disable only that and keep Call Forwarding No Answer active. How do I do that?

   • Use the specific star code for Call Forwarding Busy, which is *93. This will disable only the busy forwarding while leaving no answer forwarding untouched. You can also do this through the Verizon app/website, which provides more granular control.

10. I recently switched to Verizon from another carrier. Could call forwarding be enabled by default?

    • It’s unlikely, but possible. When switching carriers, it’s always a good idea to check your call forwarding settings to ensure they’re configured as you desire. Dial *73 to be certain all forwarding is deactivated.

11. I have a business Verizon account with multiple lines. Can I manage call forwarding in bulk?

    • This depends on your specific business plan. Typically, you can manage each line individually through the Verizon Enterprise Center portal or by contacting Verizon Business Support. Bulk management options may be available depending on the plan features.

12. What if I accidentally disable call forwarding for someone else on my account?

    • You’ll want to immediately re-enable call forwarding on their line using the appropriate star code or through the My Verizon app/website. Confirm with the person that their call forwarding is functioning as expected.

Removing call forwarding on Verizon is a straightforward process, especially with the information and resources provided in this guide. Remember to choose the method that best suits your needs and don’t hesitate to contact Verizon Customer Support if you encounter any difficulties. Reclaim control over your incoming calls today!