Table of Contents

How to Reprint a UPS Shipping Label: Your Comprehensive Guide

Losing or damaging a shipping label can be a real headache, especially when you’re trying to get a package out the door. Fortunately, reprinting a UPS shipping label is often a straightforward process. You generally have two main avenues: through your UPS account online or by contacting UPS customer service. The method you use depends on whether you created the label while logged into your UPS account or as a guest.

Accessing Your UPS Account for Reprinting

If you created the label while logged into your UPS account, reprinting is typically the easiest option. Here’s a step-by-step guide:

Log into your UPS account: Head to the UPS website and sign in using your username and password.
Navigate to your Shipping History: Look for a section labeled “Shipping History” or “Tracking.” This is where all your past shipments are stored.
Locate the Shipment: Find the shipment for which you need to reprint the label. You can usually search by date, tracking number, or recipient name.
Select “Reprint Label”: Once you’ve found the correct shipment, look for a “Reprint Label” option. This might be a button, a link, or a dropdown menu item. Click it.
Print the Label: The label will then be generated as a PDF. Open the PDF and print it using a laser printer for the best results. Ensure the barcode is clear and scannable.

If you are unable to find the “Reprint Label” option on your UPS account, it might be because the label was created a long time ago, or there might be an issue with your account settings. In such cases, contacting UPS customer service directly is advisable.

Contacting UPS Customer Service

If you created the label as a guest or are having trouble finding it in your shipping history, contacting UPS customer service is your next best bet. Here’s what to expect:

Gather Information: Before calling, collect as much information about the shipment as possible. This includes the tracking number (if you have it), the date of shipment, the recipient’s name and address, and the sender’s name and address.
Call UPS Customer Service: Find the UPS customer service number on the UPS website.
Explain the Situation: Clearly explain that you need to reprint a shipping label and provide the information you gathered in the previous step.
Verification Process: Be prepared to answer verification questions to prove that you are the sender of the package. This may include questions about the contents of the package or the payment method used.
Label Reprint Options: The UPS customer service representative may be able to email you a copy of the label for you to print. Alternatively, they may suggest bringing the package to a UPS store or customer center, where they can reprint the label for you.

Tips for a Smooth Reprinting Process

Act Quickly: The sooner you realize you need to reprint a label, the better. Some labels may expire after a certain period, making reprinting more difficult.
Use a Laser Printer: Laser printers produce clearer and more durable labels than inkjet printers. This is important for barcode readability.
Ensure Barcode Quality: Make sure the printed barcode is clear, crisp, and free of smudges. A damaged or unreadable barcode can cause delays or prevent the package from being delivered.
Securely Attach the Label: Once you’ve reprinted the label, securely attach it to the package using clear packing tape. Make sure the entire label is covered and that the barcode is fully visible.

Troubleshooting Common Issues

“Reprint Label” Option Not Available: This can happen if the shipment is too old, if there’s a system error, or if the label was created through a third-party platform. Contact UPS customer service for assistance.
Label Printing Incorrectly: Check your printer settings to ensure the correct paper size and orientation are selected. You may also need to adjust the margins or scale the image to fit the page.
Tracking Number Not Found: Double-check that you have the correct tracking number. If you’re still unable to find the shipment, contact UPS customer service for help.

By following these steps and tips, you should be able to successfully reprint your UPS shipping label and get your package on its way.

Frequently Asked Questions (FAQs)

1. How long after creating a label can I reprint it on UPS?

Generally, you can reprint a UPS label within 24 hours of creating it online. After this period, the “Reprint Label” option might disappear from your UPS account. Contact UPS customer service if you need to reprint a label after this window.

2. Can I reprint a UPS label that was created by someone else?

No, you generally cannot reprint a UPS label that was created by someone else unless you have access to their UPS account. The sender is responsible for managing and reprinting their labels. However, you could ask the sender to forward you the digital copy of the label or have them reprint and send it to you.

3. What if I don’t have a printer? Can I still get a UPS label reprinted?

Yes, you have a few options. You can visit a UPS Store or UPS customer center, where they can reprint the label for you. Alternatively, you can ask a friend or family member to print the label for you. Some libraries also offer printing services.

4. Is there a fee for reprinting a UPS shipping label?

No, reprinting a UPS shipping label is free. You’ve already paid for the shipping when you originally created the label. However, if you go to a UPS store, they might charge a small fee for the printing service itself, depending on the location.

5. What information do I need to provide to UPS customer service to reprint a label?

You’ll need to provide as much information as possible about the shipment, including the tracking number, the date of shipment, the recipient’s name and address, and the sender’s name and address. Be prepared to answer verification questions to prove you are the sender.

6. Can I reprint a label that was used for an international shipment?

Yes, you can reprint a label for an international shipment just like a domestic shipment, as long as it’s within the reprint window and you have access to the UPS account. The process is identical to reprinting a domestic label.

7. What if the tracking number is not working after I reprinted the label?

It can take a few hours for the tracking information to update after a label is reprinted. If the tracking number still isn’t working after 24 hours, contact UPS customer service to investigate. There might be an issue with the label or the shipment.

8. Can I void a UPS shipping label and get a refund if I don’t need it anymore?

Yes, you can void a UPS shipping label and get a refund, but you must do so within 180 days of creating the label. You can void the label through your UPS account online. Once voided, the label becomes invalid, and the refund will be processed.

9. What type of paper should I use to print the UPS shipping label?

While regular printer paper will work, it’s recommended to use thermal label paper or plain paper secured with clear packing tape. Thermal label paper is specifically designed for printing shipping labels and provides a more durable and professional finish. If using plain paper, make sure to cover the entire label with packing tape to protect it from moisture and damage.

10. How do I ensure the barcode on the reprinted label is scannable?

Use a laser printer if possible, as they produce clearer barcodes. Ensure the printer settings are correct, and the label is printed at its actual size (100%). Avoid scaling or resizing the label, as this can distort the barcode. Also, prevent any smudges, wrinkles, or tears on the barcode.

11. What if the reprinted label is blurry or pixelated?

This could be due to low printer resolution or a poor-quality PDF file. Try adjusting your printer settings to the highest resolution. If the PDF file is the issue, try downloading it again from the UPS website. If the problem persists, contact UPS customer service for a fresh copy of the label.

12. Can I reprint a UPS label from a mobile device?

Yes, you can reprint a UPS label from a mobile device. Log into your UPS account through a web browser on your smartphone or tablet. The “Reprint Label” option should be available in your shipping history. You can then print the label using a mobile-compatible printer or save the PDF and print it later from a computer.