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Mastering the Walmart App: Your Guide to Discount Card Savvy

So, you want to unlock the power of discounts using your card on the Walmart app? Let’s cut to the chase: adding and using your discount card on the Walmart app is a simple process designed to save you money seamlessly at checkout. Primarily, the app supports Walmart associate discount cards, but the process is similar for any digital gift card or promo code you want to apply.

Adding Your Discount Card to the Walmart App

While a dedicated “discount card” section might not be explicitly visible for all types of discounts, here’s the general approach:

Download and Open the Walmart App: If you haven’t already, grab the app from the App Store (iOS) or Google Play Store (Android) and launch it.
Sign In or Create an Account: You’ll need a Walmart.com account to use the app effectively. If you have one, sign in. If not, creating an account is quick and easy.
Access Your Wallet (Walmart Pay): Look for the “Walmart Pay” icon, typically located at the bottom of the screen. This is your gateway to managing payment methods, including gift cards and discount opportunities.
Add a Payment Method: In the Wallet section, you’ll usually see an option to “Add a payment method.” Selecting this opens up various options, including credit/debit cards, Walmart gift cards, and potentially other digital wallets.
Adding your card: If your discount card is in the form of a Walmart Gift Card: Select the Walmart gift card option and enter the gift card number and PIN. If it’s not, it is most likely a Walmart Associate Discount Card: Follow the steps in the app, which will likely require you to enter your Associate ID and other identifying information. The app will then verify and link your employee discount to your account.
Walmart Associate Discount Cards: Linking Your Associate Discount to your account is usually a one-time process. Once linked, the discount will automatically be applied to eligible purchases when you use Walmart Pay.

Using Your Discount at Checkout

Now that your card is loaded, using it is a breeze:

Shop as Usual: Fill your cart with all the items you need.
Initiate Checkout: Proceed to the checkout process, either online or in-store.
Walmart Pay (In-Store): If you’re in a physical store, open the Walmart app and select “Walmart Pay”. A QR code will appear on your screen. Scan this code at the register.
Applying the Discount: The app should automatically recognize your linked discount and apply it to your eligible items during the Walmart Pay transaction. Double-check the total before finalizing the purchase to ensure the discount has been applied.
Online Checkout: During the online checkout process, you’ll reach a payment screen. Your linked cards, including any gift cards, will be available as payment options. Select the appropriate card to apply the discount. For Associate Discounts, the discount is usually applied automatically if your associate ID is correctly linked to your online account.

Troubleshooting Common Issues

Card Not Showing Up?: Ensure your card is properly added and activated in the Wallet section of the app.
Discount Not Applying?: Verify that the items in your cart are eligible for the discount. Some items, like certain electronics or clearance items, may be excluded. Also, double-check that your employee information is correctly linked in the app.
App Glitching?: Force-close the app and reopen it. If the issue persists, try uninstalling and reinstalling the app.
Contact Customer Support: If all else fails, contact Walmart customer support for assistance. They can help troubleshoot specific issues with your account or card.

Frequently Asked Questions (FAQs)

Here are some frequently asked questions to help you navigate discount card usage on the Walmart app:

1. What Types of Discount Cards Can I Use with the Walmart App?

The Walmart app primarily supports Walmart Gift Cards and Walmart Associate Discount Cards. Some promotional codes can also be added during the checkout process. It’s crucial to understand what type of discount you possess to use it effectively within the app.

2. How Do I Add a Walmart Gift Card to the App?

Open the Walmart app, go to Walmart Pay, and select “Add a payment method.” Choose the Walmart Gift Card option and enter the card number and PIN. The balance will then be available for use during checkout.

3. How Do I Link My Walmart Associate Discount to the App?

In the Walmart app, navigate to your Account settings or Associate Discount section. Follow the prompts to enter your Associate ID and other required information. The app will verify and link your discount to your account.

4. Can I Use My Discount Card for Online Purchases?

Yes, you can use your linked discount card for online purchases. During the online checkout process, your available payment methods, including linked gift cards or associate discounts, will be displayed. Select the appropriate method to apply the discount.

5. Can I Use Multiple Discount Cards on a Single Purchase?

Generally, Walmart allows you to combine a Walmart Gift Card with another form of payment, such as a credit card. However, combining multiple gift cards or stacking discounts might not be possible. Check Walmart’s specific policies regarding coupon and discount stacking.

6. Is There a Limit to How Much I Can Save with My Discount Card?

The limit on how much you can save depends on the type of discount card. Associate discounts usually have certain limitations and restrictions, while gift cards can be used up to their available balance. Refer to the specific terms and conditions of your discount program.

7. What If My Discount Isn’t Applying at Checkout?

First, verify that the items in your cart are eligible for the discount. Some items might be excluded. Second, ensure your card is properly linked and activated in the app. If the issue persists, contact Walmart customer support for assistance.

8. What Happens If I Return an Item Purchased with a Discount Card?

If you return an item purchased with a Walmart Gift Card, the refund will typically be issued back to a new gift card. If the purchase involved an Associate Discount, the refund amount will reflect the discounted price you paid.

9. Can I Transfer My Discount Card Balance to Another Person?

Walmart Gift Cards are generally transferable, as long as you provide the card number and PIN to the recipient. However, Associate Discounts are not transferable and can only be used by the eligible employee.

10. What If I Lose My Physical Discount Card?

If you lose a physical Walmart Gift Card, contact Walmart customer support immediately. If you have the card number and proof of purchase, they might be able to help you recover the balance. For Associate Discount Cards, report the loss to your employer.

11. How Do I Check the Balance of My Walmart Gift Card on the App?

In the Walmart App, Navigate to your Walmart Pay section. Your Gift Card balances should be displayed right underneath each Gift card. If your gift card balance does not appear, try removing and re-adding the card to your account.

12. Does My Walmart Associate Discount Work on Everything?

While a Walmart Associate Discount offers significant savings, it typically doesn’t apply to all items. Certain exclusions often include fuel, alcohol, tobacco, lottery tickets, financial services, and potentially some electronics or clearance items. Check your employee handbook or Walmart’s internal resources for a comprehensive list of exclusions.

By following these steps and keeping these FAQs in mind, you’ll be well-equipped to maximize your savings using the Walmart app. Happy shopping, and may your discounts be ever in your favor!