How Long Has ADT Been in Business? A Century and a Half of Security

ADT has been in business for an impressive 150 years. Originating in 1874 as the American District Telegraph, the company has evolved from a messenger service to a leading provider of security and automation solutions.

A Deep Dive into ADT’s Storied History

Understanding ADT’s longevity requires a journey back to its origins. The late 19th century saw the birth of the telegraph, a revolutionary communication technology. Recognizing its potential, a group of entrepreneurs established the American District Telegraph to offer a messenger service utilizing telegraph networks. This early iteration of ADT connected businesses and residences, enabling them to summon messengers for various tasks, including sending telegrams, calling for assistance, and even dispatching fire and police services.

From Messenger Service to Security Giant

The transition from messenger service to security provider was a gradual but crucial transformation. As technology advanced, ADT adapted its services. The invention of the telephone and the development of electrical alarm systems presented new opportunities. ADT began integrating these technologies, offering burglar alarm systems connected to central monitoring stations. This marked a pivotal shift, positioning ADT as a pioneer in the emerging security industry.

Key Milestones in ADT’s Growth

Over the decades, ADT continued to innovate and expand its offerings. Some key milestones include:

• Early 20th Century: Expansion of central station monitoring services across the United States.
• Mid-20th Century: Introduction of advanced alarm systems with more sophisticated sensors and communication technologies.
• Late 20th Century: Adoption of computerized monitoring systems and the integration of fire alarm services.
• 21st Century: Embracing smart home technology, offering integrated security, automation, and energy management solutions.

ADT Today: A Leader in Security Innovation

Today, ADT is a household name synonymous with home security. The company offers a wide range of products and services, including professionally monitored alarm systems, smart home devices, video surveillance, and cybersecurity solutions. With millions of customers across North America, ADT remains a dominant force in the security industry, leveraging its extensive experience and commitment to innovation to protect homes and businesses. ADT’s 150-year legacy stands as a testament to its ability to adapt and thrive in a constantly evolving technological landscape.

Frequently Asked Questions (FAQs) About ADT

Here are some commonly asked questions and comprehensive answers that delve into the specifics of ADT’s business, services, and history:

1. What were ADT’s original services when it started?

ADT, originally American District Telegraph, started as a messenger service. They used telegraph networks to connect homes and businesses to a central station. Customers could summon messengers for various tasks, like delivering packages, sending telegrams, or contacting emergency services.

2. When did ADT start offering security systems?

ADT started its transition to security systems in the early 20th century, following the invention of the telephone and development of electrical alarm systems. They integrated these technologies to offer burglar alarm systems connected to central monitoring stations.

3. What types of security systems does ADT offer today?

ADT offers a wide range of security systems, including professionally monitored alarm systems, smart home integration, video surveillance cameras, fire alarm systems, and personal emergency response systems (PERS). They also offer cybersecurity solutions.

4. Does ADT offer smart home automation?

Yes, ADT has fully embraced smart home automation. They offer a variety of devices that can be integrated into their security systems, including smart locks, smart thermostats, lighting controls, and garage door openers. These devices can be controlled remotely through the ADT mobile app.

5. How does ADT’s monitoring service work?

ADT’s monitoring service operates 24/7. When an alarm is triggered, the ADT monitoring center is immediately notified. Trained professionals assess the situation, verify the alarm, and dispatch emergency services (police, fire, or ambulance) as needed. They also contact the homeowner.

6. What is ADT Command?

ADT Command is a comprehensive security and smart home platform. It features a touchscreen control panel that serves as the central hub for managing the security system and connected smart home devices. It offers features like two-way voice communication with ADT monitoring agents and remote control via the ADT mobile app.

7. How much does an ADT security system cost?

The cost of an ADT security system varies depending on the equipment and the monitoring plan chosen. There are upfront equipment costs, often with options for financing or payment plans. Monthly monitoring fees also apply, and these vary depending on the level of service and features included. It is best to consult with ADT directly for a customized quote.

8. What is ADT’s cancellation policy?

ADT’s cancellation policy typically involves a contract term (usually 36 months) with early termination fees if you cancel before the end of the contract. The specific terms and fees can vary, so it’s essential to carefully review the contract before signing.

9. Is ADT available in Canada?

Yes, ADT offers security systems and monitoring services in Canada, as well as the United States. Their services are widely available throughout North America.

10. How does ADT compare to other security companies?

ADT is one of the largest and most established security companies in North America. Compared to other companies, ADT has a long track record, a wide range of products and services, and a large network of installers and service technicians. However, other companies may offer lower prices, more flexible contracts, or specialized features.

11. Has ADT changed ownership over the years?

Yes, ADT has changed ownership several times throughout its long history. It has been part of larger conglomerates and has also operated as an independent company. In 2016, ADT was acquired by Apollo Global Management, and later became a publicly traded company again through a merger with Protection 1.

12. What is ADT’s commitment to innovation and the future of security?

ADT is committed to continuous innovation and adapting to the evolving needs of its customers. They are actively investing in new technologies, such as artificial intelligence, machine learning, and cybersecurity, to enhance their security solutions and provide more proactive and personalized protection. They are also focused on expanding their smart home offerings and integrating with other connected devices to create a more seamless and integrated experience for their customers.