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Can You Ship Cremated Remains Via UPS? The Definitive Guide

Yes, you can ship cremated remains via UPS, but it’s not quite as simple as dropping off any old package. The process involves specific requirements and regulations designed to ensure respectful and secure transport. This article dives deep into the intricacies of shipping cremated remains via UPS, offering you a comprehensive understanding of the protocols, packing guidelines, and legal considerations involved. We’ll also address common questions and concerns, empowering you to navigate this sensitive process with confidence and respect.

Understanding UPS Regulations for Cremated Remains

Shipping cremated remains isn’t the same as shipping a birthday gift. Both UPS and federal regulations dictate how it must be done. Ignoring these rules can lead to delays, fines, or even legal repercussions.

Permitted Service Levels

UPS specifically permits the shipment of cremated remains (also known as cremains) only through specific service levels. These are UPS Express Critical Care and UPS Next Day Air. The reason behind this restriction is simple: these services offer the fastest transit times and provide end-to-end tracking, minimizing the risk of loss or damage. Standard ground services are explicitly prohibited.

Required Packaging Protocols

Proper packaging is absolutely crucial. The cremated remains must be placed in a durable, sealed container that is suitable for transport. This container then needs to be placed within a sturdy outer box. The packaging should be able to withstand normal handling during transit.

Here’s a breakdown of the packaging requirements:

Inner Container: The cremated remains must be in a leak-proof, sift-proof container. Many funeral homes provide a suitable urn or temporary container. If you are using your own container, ensure it is made of a durable material like metal, wood, or sturdy plastic.
Outer Container: The inner container must be securely placed within a strong outer box, preferably a new corrugated box. The box must be adequately sized to accommodate the inner container and cushioning material.
Cushioning Material: Use plenty of cushioning material, such as bubble wrap or packing peanuts, to protect the inner container from impact and vibration during transit. Fill all empty spaces within the outer box to prevent shifting.
Sealing: Seal the outer box securely with strong packing tape. Reinforce all seams and edges to ensure the box remains intact during shipping.

Labeling and Documentation

Proper labeling and documentation are vital for ensuring your package is handled correctly and reaches its destination without delay.

Labeling: Clearly label the outer box with the words “Cremated Remains” or “Human Cremains” to alert handlers to the sensitive nature of the contents. Include the complete sender and recipient addresses, including phone numbers.
Documentation: You’ll need to complete a UPS shipping label and any required customs forms if shipping internationally. Ensure that all information is accurate and legible.

UPS Store Considerations

While UPS provides the service, not all UPS Stores are equally equipped to handle cremated remains. It’s crucial to call ahead and confirm that the specific UPS Store location is familiar with the process and authorized to accept such shipments. Some franchise owners may have internal policies that restrict these shipments.

International Shipping of Cremated Remains via UPS

Shipping cremated remains internationally adds another layer of complexity. Each country has its own regulations regarding the import of human remains.

Researching Destination Country Regulations

Before shipping cremated remains internationally, you must thoroughly research the regulations of the destination country. This includes contacting the consulate or embassy of the destination country to inquire about any specific permits, documentation, or restrictions.

Required Documentation

Commonly required documents for international shipments of cremated remains include:

Death Certificate: A certified copy of the death certificate.
Cremation Certificate: A certificate from the crematory confirming that the remains have been cremated.
Permit to Ship: A permit from the local health department or other relevant authority authorizing the shipment of cremated remains.
Customs Declaration Form: A completed customs declaration form accurately describing the contents of the package.

Customs Clearance

Be prepared for potential delays during customs clearance. Customs officials may inspect the package and verify the accompanying documentation. Ensure that all documents are complete and accurate to avoid any issues.

Addressing Potential Challenges and Concerns

Shipping cremated remains can be an emotional and logistical challenge. Here are some potential issues you might encounter and how to address them:

Damage During Transit

While UPS takes precautions to handle packages with care, damage can still occur during transit. To minimize the risk of damage, ensure that the cremated remains are securely packaged and adequately cushioned. Consider purchasing additional insurance to cover the value of the remains in case of loss or damage.

Loss of Package

Although rare, packages can sometimes get lost in transit. To mitigate this risk, use UPS Express Critical Care or UPS Next Day Air, which provide real-time tracking and require a signature upon delivery. Keep a record of the tracking number and monitor the package’s progress.

Delays

Unexpected delays can occur due to weather conditions, transportation issues, or customs clearance. Plan for potential delays and allow ample time for the package to reach its destination.

Rejection by UPS Store

As mentioned earlier, not all UPS Stores are authorized to handle cremated remains. To avoid rejection, call ahead to confirm that the specific UPS Store location is familiar with the process and authorized to accept such shipments.

Frequently Asked Questions (FAQs)

Here are some frequently asked questions regarding shipping cremated remains via UPS:

1. What is the cheapest way to ship cremated remains?

UPS Next Day Air or UPS Express Critical Care are typically the most cost-effective approved methods, prioritizing speed and security. While ground shipping might seem cheaper, it is not permitted for cremated remains, so you risk violating regulations.

2. Do I need to declare cremated remains when shipping with UPS?

Yes, absolutely. You must clearly label the package as containing “Cremated Remains” or “Human Cremains” and accurately complete all required documentation.

3. Can I ship cremated remains in a regular cardboard box?

Yes, but the box must be sturdy, new, and specifically designed for shipping. Ensure the inner container is well-protected with ample cushioning material.

4. What happens if I ship cremated remains without proper packaging?

Your shipment could be delayed, damaged, or even rejected by UPS. Improper packaging violates UPS policy and could result in fines.

5. Is it legal to ship cremated remains across state lines?

Yes, it is generally legal to ship cremated remains across state lines, but it’s essential to comply with all applicable federal and state regulations.

6. Do I need a special permit to ship cremated remains domestically?

While a general permit isn’t always required for domestic shipments, it’s prudent to check with the local health department or crematory to ensure compliance with any local regulations.

7. How much does it cost to ship cremated remains via UPS?

The cost varies depending on the destination, weight, and chosen service level (UPS Express Critical Care or UPS Next Day Air). Contact UPS directly for an accurate quote.

8. Can I ship cremated remains to a P.O. Box?

No, UPS typically requires a physical street address for delivery to ensure proper handling and signature confirmation.

9. What if the recipient is not available to sign for the package?

UPS will typically attempt delivery on subsequent days. If delivery is still unsuccessful, the package may be held at a UPS facility for pickup or returned to the sender.

10. What are the alternatives to shipping cremated remains via UPS?

Alternatives include using USPS (with specific restrictions), FedEx (also with restrictions and specific service levels), or personally transporting the remains. You could also consider using a specialized funeral shipping service.

11. What insurance options are available when shipping cremated remains?

UPS offers declared value coverage, which provides financial protection in case of loss or damage. Consider purchasing additional insurance to cover the full value of the remains.

12. Can a funeral home handle the shipping of cremated remains for me?

Yes, most funeral homes offer shipping services for cremated remains and can handle all the necessary packaging, documentation, and logistics. This is often the easiest and most reliable option.

By understanding the regulations, packaging requirements, and potential challenges, you can confidently ship cremated remains via UPS with respect and peace of mind. Remember to prioritize speed, security, and compliance with all applicable laws and policies.