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How to Opt In to Delta Digital ID: Your Seamless Travel Guide

Delta Digital ID is revolutionizing air travel, promising a smoother, faster, and more secure experience at the airport. This technology leverages facial recognition to verify your identity, eliminating the need to fumble for your physical ID and boarding pass at key checkpoints. The future is here, and opting in is surprisingly straightforward.

How to Opt In to Delta Digital ID?

The process for opting into Delta Digital ID is designed for ease of use and can be completed primarily through the Fly Delta app. Here’s a step-by-step breakdown:

Ensure You Have the Fly Delta App: If you don’t already have it, download the latest version of the Fly Delta app from the App Store (iOS) or Google Play Store (Android).
Become a SkyMiles Member: Delta Digital ID is exclusive to SkyMiles members. If you’re not already a member, enroll for free directly through the app or on Delta’s website. This is essential as your SkyMiles profile will be linked to your Digital ID.
Navigate to the “My Profile” Section: Open the Fly Delta app and locate the “My Profile” section. This is typically found in the app’s menu (often represented by three horizontal lines or your profile icon).
Find the Delta Digital ID Option: Within the “My Profile” section, look for an option labeled “Delta Digital ID” or something similar indicating facial recognition technology. Delta might update the exact wording, so scan the options carefully.
Start the Enrollment Process: Tap on the “Delta Digital ID” option to begin the enrollment process. You will be prompted to agree to the terms and conditions of using the service.
Take a Photo of Your Driver’s License or Passport: The app will guide you through taking a clear photo of your valid driver’s license or passport. Ensure the image is well-lit and all details are legible. The app uses this image to verify your identity and extract relevant information.
Take a Selfie: Next, you’ll be asked to take a selfie. Follow the on-screen instructions to ensure your face is properly aligned and lit. This selfie is crucial for creating your facial recognition profile.
Verify Your Information: The app will display the information extracted from your driver’s license or passport and the data from your SkyMiles profile. Review this information carefully for accuracy. Make any necessary corrections.
Submit Your Enrollment: Once you’ve verified all the information, submit your enrollment. Delta will then process your application. This process usually takes a few minutes, but it might take longer during periods of high demand.
Confirmation: Upon successful enrollment, you will receive a confirmation within the app. You are now ready to use Delta Digital ID at participating airports.
Check for Participating Airports: Note that Delta Digital ID is currently available only at select airports and checkpoints. Ensure your departing airport supports the technology before relying on it. Delta’s website and app will list participating locations.
Using Delta Digital ID at the Airport: At participating airport security checkpoints, look for dedicated lanes marked with “Delta Digital ID”. Simply approach the camera, and your facial recognition profile will be used to verify your identity.

That’s it! You are now officially opted into Delta Digital ID. Enjoy the enhanced convenience and efficiency of this cutting-edge travel technology.

Frequently Asked Questions (FAQs) About Delta Digital ID

Here are some common questions that often arise regarding Delta Digital ID:

What Airports Currently Support Delta Digital ID?

The list of participating airports is constantly expanding. It’s essential to check Delta’s official website or the Fly Delta app for the most up-to-date information. Some of the initial participating airports included hubs like Atlanta (ATL), Detroit (DTW), and Los Angeles (LAX).

Is Delta Digital ID Secure? What About My Privacy?

Delta emphasizes the security and privacy of its Digital ID program. The facial recognition technology uses advanced encryption and security measures to protect your data. Your images are not stored permanently and are deleted shortly after your identity is verified. Delta adheres to strict privacy policies and complies with all relevant regulations.

Can I Use Delta Digital ID at TSA PreCheck or CLEAR?

Delta Digital ID is separate from TSA PreCheck and CLEAR. While all three aim to expedite the airport experience, they function differently. Delta Digital ID uses facial recognition to verify your identity specifically within Delta’s infrastructure at participating checkpoints. TSA PreCheck requires pre-approval and provides expedited security screening. CLEAR uses biometric identification to verify your identity and expedite the security process. You can use all three in conjunction for an even faster experience.

What Happens If the Facial Recognition System Fails to Recognize Me?

In the unlikely event that the facial recognition system fails to recognize you, you will be required to present your physical government-issued ID and boarding pass as usual. Ensure you always have these documents readily available.

Do I Need to Re-Enroll If I Get a New Driver’s License or Passport?

Yes, if you get a new driver’s license or passport, you will need to re-enroll in Delta Digital ID with your updated document. This ensures the information in your profile is current and accurate.

Can Children Use Delta Digital ID?

Currently, Delta Digital ID is primarily intended for adults. Children are still required to present their physical boarding passes and IDs (if applicable) at security checkpoints. Delta may introduce options for families in the future, but this is not currently available.

What If I Change My SkyMiles Account Information?

If you change any information in your SkyMiles account, such as your name or date of birth, you should review and update your Delta Digital ID profile accordingly to ensure consistency.

How Do I Remove Myself From Delta Digital ID?

You can remove yourself from Delta Digital ID at any time through the Fly Delta app. Simply navigate to the “Delta Digital ID” section in your profile and follow the instructions to deactivate your enrollment.

Does Delta Digital ID Work for International Travel?

Currently, Delta Digital ID is primarily designed for domestic travel. While Delta is exploring potential expansions for international use, it is not yet available for international flights. Always carry your passport for international travel.

Can I Use Delta Digital ID If I’m Not Flying Delta?

Delta Digital ID is specifically designed for Delta Air Lines flights and at participating checkpoints within Delta’s network. You cannot use it for flights with other airlines.

Is Delta Digital ID Free to Use?

Yes, Delta Digital ID is a free service for SkyMiles members. There are no additional fees associated with opting in or using the technology.

What Should I Do If I Experience Issues During Enrollment?

If you encounter any technical issues during the enrollment process, contact Delta’s customer service for assistance. You can find contact information on Delta’s website or in the Fly Delta app. They can provide troubleshooting guidance and help resolve any problems you may be experiencing.

Delta Digital ID represents a significant advancement in air travel, offering a glimpse into a future where technology streamlines the airport experience. By following these steps and understanding these FAQs, you can easily opt in and enjoy the benefits of this innovative service. Happy travels!