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How to Cancel Your FuboTV Free Trial on Roku: A Pro’s Guide

So, you’ve dipped your toes into the world of FuboTV with a free trial, experienced the highs and lows of streaming live sports and entertainment, and decided it’s not quite the right fit. No sweat! Canceling your FuboTV free trial on Roku is a relatively straightforward process, even though Roku doesn’t handle the subscriptions directly. You need to go back to the source where you started the trial to cut it off.

The short answer is: you cannot cancel your FuboTV subscription directly through the Roku device itself. The cancellation process is tied to where you initially signed up for the free trial. This could be through the FuboTV website, Roku Channel Store, Apple App Store, Google Play Store, or directly from FuboTV. You’ll need to cancel through that specific platform. We’ll guide you through each scenario!

Unraveling the Mystery: Where Did You Sign Up?

Before diving into the cancellation methods, it’s crucial to determine how you initially started your FuboTV free trial. This knowledge is paramount to a smooth and successful cancellation. Think back to when you first signed up. Did you use your computer and visit the FuboTV website? Did you download the app through the Roku Channel Store and subscribe that way? Or perhaps you initiated the trial on your iPhone or Android device through the respective app stores?

Once you’ve identified the source of your subscription, proceed to the corresponding cancellation method outlined below.

Cancellation Methods Based on Subscription Source

Canceling Directly Through the FuboTV Website

This is the most common scenario. If you signed up for your FuboTV free trial directly through the FuboTV website, here’s how to cancel:

Log in: Open a web browser (on your computer, tablet, or phone) and go to the FuboTV website. Log in to your account using your email address and password.
Navigate to Your Account: Click on your profile icon (usually in the upper-right corner of the screen) and select “My Account” from the drop-down menu.
Access Subscription Settings: Scroll down to the “Subscription & Billing” section. Look for the option that says “Cancel Subscription“.
Confirm Cancellation: You may be presented with a few options or surveys asking why you’re canceling. Complete these steps as prompted. You’ll likely need to click a “Cancel Subscription” button one more time to confirm your decision.
Check Confirmation: You should receive an email confirming your FuboTV subscription has been canceled. Check your email inbox (and spam folder) to ensure you’ve received this confirmation.

Canceling Through Roku Channel Store (Roku Pay)

If you subscribed to FuboTV through the Roku Channel Store (using Roku Pay), follow these steps:

On Your Roku Device: Press the “Home” button on your Roku remote.
Navigate to Settings: Scroll down and select “Settings“.
Find Subscriptions: Select “Subscriptions“.
Locate FuboTV: You should see a list of your active Roku subscriptions. Find FuboTV in the list.
Cancel Subscription: Select FuboTV and then select “Cancel subscription“. You may be asked to confirm your cancellation.
Confirmation: You should receive a confirmation message on your Roku device and potentially an email confirming the cancellation.

Canceling Through the Apple App Store

If you initiated your FuboTV free trial through the Apple App Store on your iPhone or iPad, here’s how to cancel:

Open Settings: On your iPhone or iPad, open the “Settings” app.
Tap Your Name: Tap on your name at the top of the screen (this takes you to your Apple ID settings).
Select Subscriptions: Tap on “Subscriptions“.
Find FuboTV: Locate FuboTV in the list of active subscriptions.
Cancel Subscription: Tap on FuboTV and then tap “Cancel Subscription“. Confirm your cancellation when prompted.
Confirmation: You’ll receive a confirmation message and the subscription will be removed from your active list.

Canceling Through the Google Play Store

If you signed up for your FuboTV free trial through the Google Play Store on your Android device, follow these steps:

Open Google Play Store: Open the Google Play Store app on your Android phone or tablet.
Tap Your Profile Icon: Tap on your profile icon in the top-right corner of the screen.
Select Payments & Subscriptions: Tap on “Payments & subscriptions” and then select “Subscriptions“.
Find FuboTV: Locate FuboTV in the list of your subscriptions.
Cancel Subscription: Tap on FuboTV and then tap “Cancel subscription“. Follow the prompts to confirm your cancellation.
Confirmation: You’ll receive a confirmation message and the subscription will be removed from your active list.

Important Considerations

Cancellation Timing: It’s crucial to cancel your FuboTV free trial at least 24 hours before the trial period ends to avoid being charged for the next billing cycle.
Access After Cancellation: Even after canceling, you will typically still have access to FuboTV until the end of your free trial period or the current billing cycle.
Cancellation Confirmation: Always verify that you’ve received a confirmation email or message after canceling your subscription. This serves as proof of your cancellation in case of any issues.

Troubleshooting Common Issues

If you encounter any problems during the cancellation process, here are a few things to try:

Double-check the Subscription Source: Make absolutely sure you are canceling through the same platform where you signed up.
Contact FuboTV Support: If you are having trouble canceling, contact FuboTV customer support directly. They can assist you with the cancellation process and resolve any issues.
Check Your Bank Statement: After canceling, monitor your bank statement or credit card activity to ensure you are not charged for the next billing cycle. If you are charged in error, contact FuboTV or your bank immediately.

FuboTV Free Trial Cancellation FAQs

1. Can I cancel my FuboTV free trial directly on my Roku device?

No, you cannot directly cancel your FuboTV free trial on your Roku device. You must cancel through the platform where you originally signed up for the trial (e.g., FuboTV website, Roku Channel Store, Apple App Store, Google Play Store).

2. How do I find out where I signed up for my FuboTV free trial?

Check your email inbox for confirmation emails from FuboTV, Roku, Apple, or Google. These emails usually contain information about your subscription and how to manage it. Also, review your credit card or bank statements for the initial charge related to the subscription, which might indicate the source.

3. What happens if I cancel my FuboTV free trial before it ends?

You will usually continue to have access to FuboTV until the end of your free trial period. You won’t be charged, and your subscription will be terminated at the end of the trial.

4. Can I get a refund if I forget to cancel my FuboTV free trial?

Refunds are usually granted at FuboTV‘s discretion. It’s best to contact FuboTV customer support immediately if you’ve been charged after your free trial ended. They may be willing to issue a refund, especially if it’s your first time experiencing this issue.

5. What if I can’t remember my FuboTV login information?

Go to the FuboTV website and click on the “Forgot Password” link. Follow the instructions to reset your password. If you’re still having trouble, contact FuboTV customer support for assistance.

6. Will I lose access to FuboTV immediately after canceling?

No, you will generally retain access to FuboTV until the end of your free trial period or the current billing cycle, depending on when you cancel.

7. How long before the end of the free trial should I cancel FuboTV?

It’s recommended to cancel your FuboTV free trial at least 24 hours before the end of the trial period to ensure you are not charged.

8. I canceled my FuboTV subscription, but I’m still being charged. What should I do?

Contact FuboTV customer support immediately and provide them with proof of your cancellation (e.g., confirmation email, screenshot of your account settings). Also, check your bank or credit card statement to verify the charges and contact your bank if necessary.

9. Can I pause my FuboTV subscription instead of canceling it?

FuboTV does not always offer a pausing feature. Check your account settings or contact FuboTV customer support to see if this option is available for your subscription.

10. Is there a cancellation fee for canceling my FuboTV free trial?

No, there is no cancellation fee for canceling your FuboTV free trial as long as you cancel before the trial period ends.

11. I subscribed through a third-party offer. How do I cancel?

If you subscribed through a special promotion or third-party offer, the cancellation process might be different. Check the terms and conditions of the offer or contact the third party directly for instructions.

12. After canceling, can I resubscribe to FuboTV in the future?

Yes, you can resubscribe to FuboTV at any time after canceling your subscription. Just log in to your account and choose a new subscription plan.

By following these steps and keeping these FAQs in mind, you can confidently cancel your FuboTV free trial on Roku and avoid any unwanted charges. Happy streaming (or, in this case, happy non-streaming)!