How to Cancel Discovery+ on Your Roku TV: A Definitive Guide

So, you’re ready to cut the cord on your Discovery+ subscription via Roku? Let’s get straight to the point. You cannot directly cancel your Discovery+ subscription through your Roku TV. The cancellation process depends entirely on how you initially subscribed. This means if you signed up through Roku directly, you cancel through your Roku account. If you signed up via Discovery+’s website or another platform, you’ll need to cancel there. This guide will walk you through each scenario, ensuring a smooth and hassle-free cancellation.

Understanding Your Subscription Origin

Before diving into the specific steps, it’s crucial to identify where you started your Discovery+ journey. Common scenarios include:

• Directly through Roku: This means you signed up for Discovery+ via the Roku Channel Store.
• Via the Discovery+ Website: You created an account directly on the Discovery+ platform.
• Through a Third-Party Provider: Perhaps you bundled Discovery+ with your mobile plan (e.g., Verizon, T-Mobile) or another streaming service.

Once you know your origin, the cancellation process becomes much clearer.

Cancelling Discovery+ Subscribed Through Roku

If you subscribed directly through your Roku account, here’s how to cancel:

1. Access Your Roku Account: You can do this either on your Roku device or via a web browser.

   • On your Roku device: Navigate to your Home screen, highlight the Discovery+ channel, and press the * (asterisk) button on your Roku remote. Select “Manage subscription” to view your renewal date and other details. Then, select “Cancel subscription”.
   • Via a Web Browser: Go to my.roku.com on your computer or mobile device and sign in with your Roku account credentials. Once logged in, click on “Manage subscriptions”.

2. Locate Discovery+ Subscription: In the “Manage subscriptions” section, you should see a list of your active Roku subscriptions. Find Discovery+ in this list.

3. Cancel Your Subscription: Click on the “Cancel subscription” option next to Discovery+. Follow the on-screen prompts to confirm your cancellation. You may be presented with an option to pause your subscription instead of cancelling.

4. Confirmation: After completing the cancellation process, you should receive a confirmation message or email. Keep this for your records.

Important Note: Even after cancelling, you’ll typically retain access to Discovery+ until the end of your current billing cycle. This means you can still enjoy your favorite shows until that date.

Cancelling Discovery+ Subscribed Directly Through Discovery+

If you signed up on the Discovery+ website, the process is equally straightforward:

1. Log in to Your Discovery+ Account: Go to discoveryplus.com in your web browser.
2. Navigate to Your Account Settings: Look for the “Account” or “Profile” section, typically found in the upper-right corner after logging in.
3. Manage Your Subscription: Within your account settings, locate the “Subscription” or “Billing” section.
4. Cancel Your Subscription: You should see an option to “Cancel Subscription” or “Manage Subscription”. Click on this and follow the prompts to complete the cancellation. Discovery+ might offer you an incentive to stay, such as a discounted rate.
5. Confirmation: Similar to Roku, you will receive a confirmation email after successful cancellation.

Cancelling Discovery+ Subscribed Through a Third-Party

Cancelling through a third party depends entirely on the specific provider. Here’s a general outline, but always consult your provider’s documentation:

1. Identify Your Provider: Determine which company you initially subscribed through (e.g., Verizon, T-Mobile, Amazon Prime Video Channels).
2. Access Your Account: Log in to your account with that provider.
3. Locate Subscription Management: Look for a section related to managing subscriptions, streaming services, or add-ons.
4. Cancel Discovery+: Find Discovery+ in your list of subscriptions and follow the cancellation instructions provided by the provider.
5. Confirmation: Always confirm the cancellation and keep any confirmation emails for your records.

FAQs About Cancelling Discovery+ on Roku

Here are some frequently asked questions to help you navigate the cancellation process:

1. Will I get a refund if I cancel Discovery+ before the end of my billing cycle?

Generally, no. Most streaming services, including Discovery+, do not offer partial refunds for cancelling mid-billing cycle. You will typically retain access to the service until the end of the period you’ve already paid for.

2. How do I know if I subscribed to Discovery+ through Roku?

Check your Roku account’s “Subscription” section. If Discovery+ is listed there, you subscribed through Roku. Also, review your bank statements for charges from “Roku” or “Roku Channel Store.”

3. What happens to my viewing history if I cancel Discovery+?

Your viewing history is usually tied to your account. If you resubscribe later, your viewing history should be restored. However, it’s not guaranteed, and some data might be lost after a prolonged period of inactivity.

4. Can I pause my Discovery+ subscription instead of cancelling?

Discovery+ may offer a pause option, depending on your subscription type and region. Check your account settings on the Discovery+ website to see if this feature is available. Roku does not generally offer a pause functionality for subscriptions billed through them.

5. I cancelled Discovery+ but I’m still being charged. What should I do?

First, verify that the charge is indeed for Discovery+. Then, check where the charge is originating from (Roku, Discovery+, third-party). Contact the billing entity directly and provide proof of cancellation. Keep records of all communication.

6. I can’t find the “Manage subscriptions” option on my Roku account. What should I do?

Ensure you are logged in to the correct Roku account associated with your device. If you still can’t find it, try accessing your account via a web browser (my.roku.com). If the problem persists, contact Roku support directly.

7. Can I cancel Discovery+ directly from the Roku mobile app?

No, the Roku mobile app does not allow you to manage or cancel subscriptions. You must either use your Roku device or access your account via a web browser.

8. Will cancelling Discovery+ remove the channel from my Roku?

No, cancelling your subscription does not automatically remove the Discovery+ channel from your Roku device. You will need to manually remove the channel if you wish.

9. I forgot my Discovery+ password. How can I reset it to cancel my subscription?

Go to discoveryplus.com and click on the “Forgot Password” link. Follow the instructions to reset your password. You’ll need access to the email address associated with your account.

10. Does it matter which Roku device I use to cancel Discovery+?

No, the cancellation process is tied to your Roku account, not a specific device. You can cancel from any Roku device logged into the same account, or via a web browser.

11. Will I lose access to other streaming services if I cancel Discovery+?

No. Cancelling Discovery+ will only affect your access to Discovery+ content. It will not impact your other streaming subscriptions, such as Netflix, Hulu, or Amazon Prime Video.

12. What’s the best way to avoid unwanted charges after cancelling?

Take a screenshot of the cancellation confirmation page or save the confirmation email. Check your bank statements regularly to ensure you are not charged after the cancellation date. If you see an unexpected charge, contact the appropriate billing entity immediately. Also, remove the channel from your Roku device for peace of mind.

Cancelling Discovery+ doesn’t have to be a headache. By understanding where you subscribed and following the appropriate steps, you can easily manage your subscriptions and avoid unwanted charges. Remember to always keep records of your cancellation confirmation for future reference.