Connecting Your PS4 to Wi-Fi: A No-Nonsense Guide

Connecting your PlayStation 4 (PS4) to Wi-Fi is crucial for accessing online multiplayer games, downloading new content, streaming services like Netflix and Hulu, and staying up-to-date with the latest system software. Here’s the straightforward method, ensuring you’re online in no time:

1. Turn on your PS4: Make sure your console is powered on and the home screen is displayed.
2. Navigate to Settings: Using the DualShock 4 controller, scroll across the main menu to find the “Settings” icon. It resembles a toolbox.
3. Select “Network”: Within the Settings menu, scroll down and select “Network”.
4. Choose “Set Up Internet Connection”: In the Network menu, you’ll find several options. Select “Set Up Internet Connection”.
5. Select “Use Wi-Fi”: You’ll be presented with two options: “Use LAN Cable” and “Use Wi-Fi”. Since you’re connecting wirelessly, select “Use Wi-Fi”.
6. Choose Connection Method: You’ll then be asked how you want to set up the Wi-Fi connection. You have two choices:
   • “Easy”: This option automatically scans for available Wi-Fi networks.
   • “Custom”: This allows you to manually configure the connection, including IP address, DNS settings, and more. For most users, the “Easy” option is sufficient.
7. Select Your Wi-Fi Network: If you selected “Easy”, the PS4 will display a list of available Wi-Fi networks. Choose your home network from the list.
8. Enter Your Wi-Fi Password: Using the on-screen keyboard, enter the password for your Wi-Fi network accurately. Passwords are case-sensitive, so ensure you enter it correctly.
9. Test Internet Connection: Once you’ve entered the password, the PS4 will attempt to connect to the network. After successful connection, select “Test Internet Connection” to verify that the connection is working properly. This test will check your internet connection speed and PlayStation Network sign-in status.
10. Enjoy Online Gaming and Streaming: If the test is successful, you’re now connected to Wi-Fi and can enjoy all the online features of your PS4.

Frequently Asked Questions (FAQs) About PS4 Wi-Fi Connections

Here are some common questions users have when connecting their PS4 to Wi-Fi:

1. Why can’t my PS4 find my Wi-Fi network?

There are several reasons why your PS4 might not be detecting your Wi-Fi network:

• Wi-Fi is disabled: Ensure that your Wi-Fi router is turned on and broadcasting a signal.
• Network is hidden: If your network is configured to hide its SSID (Service Set Identifier), the PS4 won’t automatically detect it. You’ll need to manually enter the SSID in the “Custom” connection setup.
• Distance: The PS4 might be too far from the router. Move the PS4 closer to the router or consider using a Wi-Fi extender.
• Router Interference: Other electronic devices or physical obstructions can interfere with the Wi-Fi signal. Try moving the router to a different location.
• Router Compatibility: Ensure your router is compatible with the PS4. Most modern routers are compatible, but older routers might not support the necessary protocols.

2. My PS4 connects to Wi-Fi, but the internet connection is slow. What can I do?

Slow internet speeds on your PS4 can be frustrating. Here are some solutions:

• Check Internet Speed: Use a speed test website or app on another device connected to the same Wi-Fi network to check your overall internet speed. If your internet plan is slow, consider upgrading.
• Restart Router: Rebooting your router can often resolve temporary network issues. Unplug the router, wait 30 seconds, and plug it back in.
• Minimize Network Usage: Other devices using the same Wi-Fi network can consume bandwidth and slow down your PS4’s connection. Close unnecessary applications and disconnect other devices.
• Change Wi-Fi Channel: Your router might be using a congested Wi-Fi channel. Use a Wi-Fi analyzer app to find the least congested channel and change your router’s settings accordingly.
• Wired Connection: If possible, connect your PS4 to your router using an Ethernet cable for a more stable and faster connection.
• Router Placement: Experiment with moving your router to a more central location in your home, away from obstructions and interference.

3. What does the error “NW-31291-6” mean on my PS4?

The error code “NW-31291-6” indicates that the Wi-Fi password entered is incorrect. Double-check that you’ve entered the password correctly, paying attention to uppercase and lowercase letters, numbers, and special characters. Retype the password and try connecting again.

4. Can I use a Wi-Fi extender with my PS4?

Yes, using a Wi-Fi extender can significantly improve your PS4’s Wi-Fi connection, especially if your console is far from your router. Place the extender midway between your router and your PS4 to amplify the Wi-Fi signal. Ensure the extender is properly configured and connected to your Wi-Fi network.

5. How do I find my Wi-Fi password?

If you’ve forgotten your Wi-Fi password, there are a few ways to find it:

• Router Label: The password (often labeled as “Wi-Fi Password,” “Network Key,” or “Security Key”) is often printed on a sticker on your router.
• Router Settings: You can access your router’s settings through a web browser (usually by typing the router’s IP address into the address bar). Log in with your router’s username and password (often found on the router label) and look for the Wi-Fi password in the wireless settings.
• Saved Password on Other Devices: If you’ve saved the Wi-Fi password on another device (e.g., your computer or smartphone), you can usually find it in the Wi-Fi settings or keychain access.

6. What are the best DNS settings for PS4?

DNS (Domain Name System) settings translate website addresses into IP addresses. Using custom DNS settings can sometimes improve your PS4’s internet speed. Popular public DNS servers include:

• Google DNS:
  • Primary DNS: 8.8.8.8
  • Secondary DNS: 8.8.4.4
• Cloudflare DNS:
  • Primary DNS: 1.1.1.1
  • Secondary DNS: 1.0.0.1

To change DNS settings on your PS4, go to “Settings” > “Network” > “Set Up Internet Connection” > “Use Wi-Fi” > “Custom.” Follow the prompts and enter the desired DNS addresses.

7. Can I use my phone as a hotspot for my PS4?

Yes, you can use your smartphone as a mobile hotspot to connect your PS4 to the internet. However, this is generally not recommended for gaming, as mobile hotspots often have higher latency (ping) and data caps. To use your phone as a hotspot, enable the hotspot feature in your phone’s settings, connect the PS4 to the hotspot’s Wi-Fi network, and enter the hotspot password. Be mindful of your data usage, as gaming can consume a significant amount of data.

8. How do I update my PS4’s system software over Wi-Fi?

To update your PS4’s system software over Wi-Fi, ensure your console is connected to the internet. Then, go to “Settings” > “System Software Update.” The PS4 will automatically check for available updates and prompt you to download and install them. Ensure your PS4 has enough storage space for the update file.

9. My PS4 keeps disconnecting from Wi-Fi. What’s wrong?

Frequent Wi-Fi disconnections can be caused by several factors:

• Weak Wi-Fi Signal: The PS4 might be losing connection due to a weak Wi-Fi signal. Move the PS4 closer to the router or use a Wi-Fi extender.
• Interference: Other electronic devices or physical obstructions can interfere with the Wi-Fi signal.
• Router Issues: There might be a problem with your router. Try restarting the router or contacting your internet service provider.
• PS4 Hardware Issue: In rare cases, the PS4’s Wi-Fi adapter might be faulty. Consider contacting PlayStation support for assistance.

10. How can I improve my PS4’s Wi-Fi security?

Protecting your Wi-Fi network is essential to prevent unauthorized access and maintain your privacy. Here are some tips:

• Use a strong password: Create a strong and unique password for your Wi-Fi network, using a combination of uppercase and lowercase letters, numbers, and symbols.
• Enable WPA3 encryption: If your router supports it, use WPA3 encryption for the strongest level of security.
• Enable firewall: Make sure your router’s firewall is enabled to protect your network from unauthorized access.
• Update router firmware: Regularly update your router’s firmware to patch security vulnerabilities.

11. What is the ideal Wi-Fi channel for my PS4?

The ideal Wi-Fi channel depends on your specific environment and the level of congestion in your area. Use a Wi-Fi analyzer app on your smartphone or computer to scan for available Wi-Fi networks and identify the least congested channels. Experiment with different channels to find the one that provides the best performance for your PS4. The 2.4 GHz band can be more susceptible to interference. The 5 GHz band offers faster speeds but shorter range.

12. Can I connect my PS4 to a public Wi-Fi network?

While you can technically connect your PS4 to a public Wi-Fi network, such as those found in cafes or hotels, it’s generally not recommended due to security risks and potential performance issues. Public Wi-Fi networks are often unsecured and can be vulnerable to hacking. Additionally, public Wi-Fi networks are often congested, which can result in slow speeds and lag. If you must use a public Wi-Fi network, be extra cautious about the information you share online and avoid transmitting sensitive data. Consider using a VPN (Virtual Private Network) to encrypt your internet traffic and protect your privacy.