How To Cancel Amazon Music Unlimited: The Definitive Guide
So, you’re ready to say goodbye to Amazon Music Unlimited? Perhaps your musical tastes have shifted, you’ve found another streaming service that tickles your fancy, or maybe you’re simply streamlining your monthly expenses. Whatever the reason, cancelling your subscription is a straightforward process. Here’s the definitive guide on how to do it, across all your devices.
The process to cancel your Amazon Music Unlimited subscription is generally the same regardless of where you initiate it: log into your Amazon account, navigate to your Amazon Music settings, locate your subscription details, and follow the prompts to cancel. You can do this via a web browser on your computer, through the Amazon Music app on your phone or tablet, or even directly on your Amazon device, like an Echo. Let’s break down each method in detail.
Cancelling Amazon Music Unlimited: Step-by-Step
Method 1: Cancelling Through a Web Browser
This is arguably the most common and universally accessible method.
Head to Amazon.com: Open your preferred web browser (Chrome, Firefox, Safari, etc.) and navigate to the Amazon website.
Sign In: Click on the “Sign In” button (usually located at the top right corner) and enter your Amazon account credentials (email address or phone number and password).
Access Your Account: Hover over “Accounts & Lists” (again, usually at the top right) and click on “Your Account.”
Find Your Memberships & Subscriptions: Scroll down the “Your Account” page until you find the “Memberships & Subscriptions” section. Click on it.
Locate Amazon Music Unlimited: You should see a list of your active subscriptions. Find “Amazon Music Unlimited”.
Access Subscription Settings: Next to Amazon Music Unlimited, you’ll likely see options like “Manage Subscription” or “Subscription Settings.” Click on one of these.
Cancel Your Subscription: On the subscription settings page, look for a cancellation option. This might be labeled as “Cancel Subscription,” “Turn off auto-renewal,” or something similar. Follow the prompts to confirm your cancellation. You may be presented with reasons for leaving; this is simply for Amazon’s feedback.
Confirm Cancellation: A final confirmation screen will appear, detailing when your subscription will officially end. Make sure to note this date, as you’ll retain access to Amazon Music Unlimited until then.
Method 2: Cancelling Via the Amazon Music App (Mobile)
If you prefer using your smartphone or tablet, the process is equally simple.
Open the Amazon Music App: Launch the Amazon Music app on your iOS or Android device.
Access Settings: Tap on the “Settings” or “Gear” icon (often located in the upper right corner, or within a navigation menu – look for three horizontal lines).
Select “Amazon Music Unlimited”: Within the settings menu, look for an option related to your Amazon Music Unlimited subscription. This may be labeled as “Manage Subscription” or simply “Amazon Music Unlimited.”
Manage Subscription: Tap on the subscription option. This will likely redirect you to the Amazon website in your mobile browser.
Cancel Your Subscription: Follow the steps outlined in Method 1 (starting from step 7) to cancel your subscription via the website. The app essentially acts as a shortcut to the relevant settings on the Amazon website.
Method 3: Cancelling on an Amazon Device (e.g., Echo)
While you can’t directly cancel your subscription through voice commands on an Echo device, you can use it to get help navigating to the correct settings.
Ask Alexa for Help: Say, “Alexa, open Amazon Music settings.”
Follow Alexa’s Instructions: Alexa will likely provide instructions on how to access your Amazon Music settings via the Amazon website or the Amazon Music app.
Complete Cancellation: Follow the instructions in Method 1 or Method 2 to complete the cancellation process on your computer or mobile device.
Key Considerations Before Cancelling
Remaining Subscription Time: Before cancelling, be aware of your remaining subscription time. You’ll still have access to Amazon Music Unlimited until the end of your current billing cycle. Cancelling doesn’t usually result in a pro-rated refund.
Downloaded Music: After your subscription ends, any music you’ve downloaded for offline listening through Amazon Music Unlimited will no longer be accessible. Make sure you’ve purchased or obtained copies of any songs you want to keep.
Family Plan Members: If you’re on a Family Plan and someone else is managing the subscription, you’ll need to contact the subscription holder to initiate the cancellation.
Amazon Prime Membership: Remember that Amazon Music Unlimited is separate from Amazon Prime Music. Cancelling Amazon Music Unlimited will not affect your Amazon Prime membership or your access to the standard Amazon Prime Music library (which offers a more limited selection of songs).
Amazon Music Unlimited FAQs
Here are some frequently asked questions to further clarify the cancellation process and address common concerns:
FAQ 1: Will I get a refund if I cancel my subscription early?
Generally, no. Amazon doesn’t usually offer refunds for partial months or unused subscription time. You’ll retain access to Amazon Music Unlimited until the end of your current billing cycle, even if you cancel before that date.
FAQ 2: What happens to my playlists after I cancel?
Your playlists created within Amazon Music Unlimited will remain in your Amazon account. However, you’ll only be able to listen to them if you resubscribe to Amazon Music Unlimited or purchase the individual songs and albums that make up the playlists. If you have a Prime Music subscription, you will only be able to stream the songs included in that catalog.
FAQ 3: Can I pause my Amazon Music Unlimited subscription instead of cancelling?
Currently, Amazon doesn’t offer a pause or temporary suspension feature for Amazon Music Unlimited subscriptions. The only option is to cancel and then resubscribe later if you choose.
FAQ 4: I accidentally cancelled my subscription. Can I reactivate it?
Yes, you can reactivate your subscription. Simply go back to the Amazon Music Unlimited section in your Amazon account settings and follow the prompts to resubscribe. If you reactivate before your current billing cycle ends, your access will be immediately restored. If you reactivate after your billing cycle ends, you’ll start a new subscription cycle.
FAQ 5: I’m having trouble finding the cancellation option. Where is it usually located?
The cancellation option is typically found within the Amazon Music Unlimited section of your Amazon account settings. Look for phrases like “Manage Subscription,” “Subscription Settings,” or “Turn off auto-renewal.” If you’re still having trouble, contact Amazon customer support for assistance.
FAQ 6: Does cancelling Amazon Music Unlimited affect my Amazon Prime membership?
No, cancelling Amazon Music Unlimited does not affect your Amazon Prime membership. These are separate subscriptions. You’ll still retain all the benefits of your Amazon Prime membership, including access to Amazon Prime Music (the included, smaller music library).
FAQ 7: What’s the difference between Amazon Music Unlimited and Amazon Prime Music?
Amazon Prime Music is included with your Amazon Prime membership and offers a limited selection of songs and albums for streaming. Amazon Music Unlimited is a separate, premium subscription that provides access to a much larger library of tens of millions of songs, ad-free listening, offline downloads, and other features.
FAQ 8: Can I cancel Amazon Music Unlimited through the Amazon app on my smart TV?
No, the Amazon app on smart TVs generally doesn’t offer subscription management features. You’ll need to cancel your Amazon Music Unlimited subscription through a web browser on your computer or through the Amazon Music app on your phone or tablet.
FAQ 9: I’m on a Family Plan. How does cancellation work?
If you are the subscriber of the Family Plan, cancelling the subscription removes access for all members of the plan. If you are a member of the Family Plan but not the subscriber, only the main account holder can cancel the subscription.
FAQ 10: Will I lose my personalized recommendations if I cancel?
Amazon retains your listening history and personalized recommendations for a period of time even after you cancel your subscription. If you resubscribe to Amazon Music Unlimited in the future, your recommendations should still be there. However, there’s no guarantee they’ll be perfectly preserved.
FAQ 11: I subscribed through a third party (e.g., my mobile carrier). How do I cancel?
If you subscribed to Amazon Music Unlimited through a third party, you’ll need to cancel your subscription directly through that third party. Contact your mobile carrier or other provider for instructions on how to cancel your subscription.
FAQ 12: After I cancel, can I still use my Amazon Echo devices to listen to music?
Yes, you can still use your Amazon Echo devices to listen to music after cancelling Amazon Music Unlimited. You can listen to Amazon Prime Music (if you have an Amazon Prime membership), radio stations, and music from other streaming services that you’ve linked to your Alexa account (like Spotify or Pandora). You can also play music purchased and downloaded by you.
Cancelling your Amazon Music Unlimited subscription is a simple process, and understanding these FAQs can help you avoid any surprises along the way. Happy listening, or perhaps, happy not listening (for now)!
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