How to Add a Tip on Instacart: A Shopper’s Guide & Etiquette Deep Dive

So, you’re looking to tip your Instacart shopper? Excellent! A tip is a tangible way to show your appreciation for the often-unsung heroes who brave crowded aisles and navigate complex substitutions to bring groceries right to your doorstep. Adding a tip on Instacart is remarkably simple, and this guide will walk you through the process with crystal clarity. You can add a tip either before or after your delivery is completed, offering flexibility based on your experience. Let’s break down the “how” in detail.

Adding a Tip Before Delivery

This approach offers the advantage of potentially attracting a more motivated shopper, as they see the potential reward upfront. Here’s how to do it:

• During Order Placement: While placing your order on the Instacart app or website, you’ll be prompted to add a tip. This is typically presented as a percentage of your order total (e.g., 5%, 10%, 15%, 20%, or a custom amount).
• Selecting a Percentage or Custom Amount: Choose a pre-set percentage option, or opt for the “Custom” option to enter a specific dollar amount. Consider the size of your order, the distance the shopper has to travel, and any special requests you’ve made when determining the tip amount.
• Confirmation: Once you’ve selected or entered your desired tip amount, review your order details to ensure everything is correct, including the tip. Then, proceed to place your order. This tip can be adjusted later.

Adding a Tip After Delivery

If you prefer to assess your shopper’s performance before tipping, you have that option too. This allows you to base your gratuity on the quality of their service.

• Post-Delivery Notification: After your order is delivered, you’ll receive a notification from Instacart prompting you to rate and tip your shopper.
• Rating and Tipping: Open the Instacart app or website and navigate to your order history. Select the completed order, and you’ll find an option to rate your shopper and add a tip.
• Tip Adjustment Window: Keep in mind there’s usually a 24-hour window after delivery to adjust the tip amount. This gives you ample time to reflect on the service you received.
• Same Options: Just like when placing the order, you can select a percentage or choose a custom amount. Once you’re satisfied, confirm your selection, and the tip will be processed.

Key Takeaways & Considerations

• Flexibility is Key: Instacart allows you to tip both before and after delivery, offering maximum control and flexibility.
• No Cash Required: All tipping is done electronically through the app or website, making it convenient and cashless.
• Review Your Order: Always double-check your order details, including the tip amount, before finalizing your purchase.
• Shoppers Appreciate It: Tipping is a significant part of an Instacart shopper’s income and is greatly appreciated.

FAQs: Your Instacart Tipping Questions Answered

Here are some frequently asked questions about tipping on Instacart, providing even greater clarity on the subject.

1. Is Tipping on Instacart Mandatory?

No, tipping on Instacart is not mandatory. While it’s highly encouraged as a way to compensate shoppers for their time and effort, you are not obligated to leave a tip. However, keep in mind that tips often constitute a significant portion of a shopper’s earnings.

2. What is Considered a Good Tip on Instacart?

A “good” tip is subjective and depends on various factors. As a general guideline, 15-20% of the order total is considered a standard tip. You might consider tipping more for larger orders, deliveries in inclement weather, deliveries to remote locations, or exceptional service. Lower tips might be appropriate for smaller, simpler orders.

3. Can I Change the Tip After Delivery?

Yes, you can change the tip after delivery. Instacart typically provides a 24-hour window after the delivery to adjust the tip amount based on your satisfaction with the service.

4. What Happens to the Tip I Leave on Instacart?

The entire tip goes directly to the Instacart shopper. Instacart does not take any portion of the tip.

5. Can I Tip in Cash Instead of Through the App?

While cash tips are allowed, they are not encouraged or tracked by Instacart. It’s generally recommended to tip through the app to ensure transparency and accountability. Tipping through the app also protects both the customer and the shopper.

6. Does Instacart Automatically Add a Service Fee? Is That a Tip?

Instacart often charges a service fee, but this is NOT a tip for the shopper. The service fee goes to Instacart to cover operational costs. You should still consider tipping your shopper separately.

7. How Does Tipping Affect Instacart Shoppers?

Tipping significantly impacts Instacart shoppers’ earnings and motivation. Tips often constitute a large percentage of their income, allowing them to make a living wage. Generous tips can also encourage shoppers to provide better service.

8. Should I Tip More for Heavy Items or Multiple Flights of Stairs?

Yes, you should consider tipping more for orders with heavy items or deliveries to locations with multiple flights of stairs. These situations require extra effort and physical exertion from the shopper.

9. What if My Shopper Provides Poor Service? Should I Still Tip?

If you receive exceptionally poor service, you can adjust the tip accordingly (within the 24-hour window). You can also contact Instacart customer support to report any issues. Consider the severity of the issue when deciding on the tip amount. Leaving no tip at all should be reserved for truly egregious situations.

10. Can Instacart Shoppers See How Much I Tipped Them?

Yes, Instacart shoppers can see how much you tipped them. This transparency allows them to understand the value you place on their service.

11. Are There Any Alternatives to Tipping on Instacart?

While tipping is the most common way to show appreciation, you can also leave a positive rating and review for your shopper. Positive feedback can help them get more orders and recognition from Instacart.

12. What Happens If I Forget to Tip?

If you forget to tip within the 24-hour window, you can contact Instacart customer support to inquire about adding a tip retroactively. While it’s not guaranteed, they may be able to assist you. Set a reminder for yourself to avoid forgetting.