The Sweet and Spicy Origin Story: Where Was Panda Express Founded?

Panda Express, the ubiquitous purveyor of American Chinese cuisine, has become a staple in food courts and strip malls across the United States. But where did this culinary empire begin? The answer, in short, is Glendale, California. More specifically, the very first Panda Express opened its doors in 1983 at the Glendale Galleria mall.

From Panda Inn to Panda Express: A Family’s American Dream

The story of Panda Express is deeply rooted in the tale of the Cherng family and their pursuit of the American Dream. Before Panda Express, there was Panda Inn, a more upscale Chinese restaurant founded in Pasadena, California, in 1973 by Andrew Cherng and his father, Master Chef Ming-Tsai Cherng.

The Genesis of a Fast-Casual Giant

Panda Inn was a success, but Andrew Cherng recognized a growing opportunity in the burgeoning fast-casual market. He envisioned a more accessible and streamlined version of his family’s restaurant, catering to the busy mall-going public. This vision materialized in 1983, thanks to a crucial partnership with Terry Donahue, the head football coach at UCLA. Donahue was a regular patron of Panda Inn and helped Cherng secure the location at the Glendale Galleria, thus marking the birth of Panda Express.

Beyond Orange Chicken: The Early Menu

While the now-iconic Orange Chicken is undeniably synonymous with Panda Express, the initial menu offered a broader range of familiar Chinese-American dishes. Items like chow mein, fried rice, kung pao chicken, and egg rolls were among the original offerings, providing customers with a quick and satisfying meal at an affordable price. The focus was on fresh ingredients and consistent quality, a commitment that helped Panda Express quickly gain popularity.

FAQs: Unveiling More Panda Express Secrets

Now that you know where Panda Express was founded, let’s delve deeper into some frequently asked questions that shed further light on this fascinating culinary phenomenon.

1. Who are the founders of Panda Express?

The primary founder is Andrew Cherng, with significant contributions from his father, Master Chef Ming-Tsai Cherng, and a strategic partnership with Terry Donahue.

2. Why was Glendale chosen as the location for the first Panda Express?

The Glendale Galleria mall provided a high-traffic location with a diverse customer base, perfect for testing the fast-casual concept. Terry Donahue’s influence also played a crucial role in securing the lease.

3. What was the original concept behind Panda Express?

The concept was to offer high-quality Chinese-American cuisine in a fast-casual setting, making it accessible and convenient for a broad audience.

4. How did Orange Chicken become such a popular dish?

Orange Chicken, originally inspired by General Tso’s Chicken, was tweaked and perfected by Panda Express chefs. Its sweet and tangy flavor profile, combined with its crispy texture, quickly resonated with customers. Strategic marketing and consistent quality further cemented its popularity.

5. Is Panda Express a franchise?

No, Panda Express is not a franchise. It is a privately held company, meaning that all locations are company-owned and operated. This allows for greater control over quality and consistency.

6. How many Panda Express locations are there currently?

As of 2023, there are over 2,400 Panda Express locations worldwide, primarily in the United States, but also with a growing presence in other countries.

7. What are some of the key ingredients that contribute to Panda Express’ success?

Key ingredients include a commitment to fresh ingredients, a focus on customer service, consistent quality control, and innovative menu development. The company also invests heavily in employee training and development.

8. Has Panda Express expanded beyond the United States?

Yes, Panda Express has expanded internationally, with locations in Canada, Mexico, Japan, South Korea, the Philippines, Russia, and the United Arab Emirates, among others.

9. What charitable initiatives is Panda Express involved in?

Panda Express is actively involved in charitable initiatives through its Panda Cares Foundation. This foundation supports various causes, including children’s education and healthcare. They frequently partner with hospitals and schools in the communities they serve.

10. How has the menu evolved since the first Panda Express opened?

The menu has evolved significantly, with the addition of new dishes, seasonal offerings, and healthier options. While the classics like Orange Chicken remain popular, Panda Express continues to innovate and adapt to changing consumer preferences. They offer items like Honey Walnut Shrimp and Kung Pao Chicken in bowls with rice or noodles. They also have Wok Smart menu options that have fewer calories.

11. What challenges has Panda Express faced in its growth?

Panda Express has faced challenges related to maintaining consistency across a large number of locations, adapting to evolving consumer tastes, and managing supply chain logistics. Additionally, competition from other fast-casual restaurants and changing dietary trends present ongoing challenges.

12. What does the future hold for Panda Express?

The future of Panda Express appears bright, with plans for continued expansion, menu innovation, and a greater emphasis on sustainability and corporate social responsibility. The company is also exploring new technologies and digital platforms to enhance the customer experience. They are also investing in new store formats and locations.

The Legacy of a Glendale Galleria Dream

From its humble beginnings in a Glendale mall, Panda Express has grown into a global phenomenon. The story of Andrew Cherng and his family is a testament to the power of hard work, innovation, and a deep understanding of the American palate. While Orange Chicken might be the star of the show, the success of Panda Express is a multifaceted recipe that continues to evolve and delight customers worldwide. The Glendale Galleria will forever be etched in culinary history as the birthplace of this American Chinese institution.