How to Change Your Address on DoorDash: A Dasher’s Guide

Changing your address on DoorDash might seem like a small thing, but it’s crucial for getting your Pad Thai delivered to the right place, and avoiding a frantic scavenger hunt around your neighborhood. This is where we provide a comprehensive guide, sprinkled with the insider insights you’d expect from a seasoned delivery aficionado. It’s surprisingly easy, and this article demystifies the process.

The Quick and Dirty: How to Change Your Address

Changing your address on DoorDash is thankfully straightforward, whether you’re using the DoorDash app or the DoorDash website. Here’s a breakdown for both platforms:

Using the DoorDash App:

1. Open the DoorDash App: Launch the app on your smartphone or tablet.
2. Tap the Account Icon: Look for the account icon, usually located in the bottom right corner of the screen (it often looks like a silhouette of a person).
3. Select “Address Book”: Scroll down within the account menu and find “Address Book” (or sometimes just “Addresses”). Tap on it.
4. Add, Edit, or Delete Addresses:
   • To Add a New Address: Tap the “Add Address” button, typically found at the bottom of the screen. Enter the new address details accurately, including street address, apartment number (if applicable), city, state, and zip code. You can even save it as a ‘Home’ or ‘Work’ address for easier selection in the future.
   • To Edit an Existing Address: Tap on the address you want to modify. You’ll be able to change any of the details, like the apartment number or street address. Save your changes.
   • To Delete an Address: Sometimes you just need to clean house. Swipe left on the address (on iOS) or long-press it (on Android) to reveal a “Delete” option. Confirm the deletion when prompted.
5. Save Your Changes: Make sure to save any changes you’ve made by tapping the “Save” button or its equivalent.

Using the DoorDash Website:

1. Go to the DoorDash Website: Open your web browser and go to www.doordash.com.
2. Log In to Your Account: Click the “Sign In” button and enter your email address and password.
3. Access Your Account Settings: After logging in, hover over your name or account icon in the top right corner of the screen. A dropdown menu will appear.
4. Select “Account”: Choose “Account” from the dropdown menu.
5. Navigate to “Addresses”: Look for the “Addresses” section in your account settings. It might be labeled clearly as “Addresses” or something similar.
6. Add, Edit, or Delete Addresses: The process is similar to the app:
   • To Add a New Address: Click the “Add Address” button and fill out the required information.
   • To Edit an Existing Address: Click on the address you want to change, modify the details, and save your changes.
   • To Delete an Address: Look for a “Delete” button or icon near the address and click it to remove it.
7. Save Your Changes: Ensure your changes are saved before leaving the page.

Important Considerations:

• Accuracy is Key: Double-check the address, apartment number, and any specific delivery instructions (e.g., “Leave at front door,” “Gate code is 1234”) to ensure a smooth delivery.
• Multiple Addresses: DoorDash allows you to save multiple addresses, which is useful if you frequently order from different locations (home, work, friends’ places, etc.).
• Default Address: You can usually set one address as your default, which will automatically be selected when you place an order.

Frequently Asked Questions (FAQs)

Here are some common questions I hear all the time, along with my expert insights:

1. How often can I change my address on DoorDash?

There’s no limit! Change it as often as you need to. Moved to a new apartment? Visiting family? DoorDash doesn’t care, just keep it updated. You can modify, add, or delete addresses as many times as you need, without restrictions.

2. Can I use a P.O. Box as my DoorDash address?

Generally, no. DoorDash requires a physical address for deliveries. P.O. Boxes aren’t suitable because Dashers need a physical location to drop off your food. Consider using a friend’s or family member’s address if you don’t have a permanent physical address.

3. What happens if I accidentally enter the wrong address?

Act fast! Immediately contact DoorDash support through the app. Explain the situation and provide the correct address. The sooner you reach out, the better the chance of redirecting the Dasher. Be prepared that depending on the delivery stage, it could result in a cancelled order with no refund.

4. Does changing my address affect my DoorDash DashPass subscription?

No, changing your address doesn’t directly affect your DoorDash DashPass subscription. However, it might influence which restaurants are available to you with DashPass benefits, as DashPass offers and eligible restaurants depend on your delivery radius.

5. Can I change my address while a delivery is in progress?

It’s not recommended, and usually not possible through the app. Once a Dasher has been assigned, changing the delivery address becomes significantly more difficult and can disrupt the delivery process. You need to contact DoorDash support immediately to explain and hopefully get a resolution.

6. How do I add specific delivery instructions?

When you’re placing your order, after selecting your address, you’ll see a field for “Delivery Instructions” or something similar. Use this to provide detailed guidance for your Dasher, like “Leave at the front door,” “Ring the doorbell,” or “Apartment building entrance is around the back.” Be clear and concise.

7. Will changing my address affect my previous order history?

No, your order history remains intact even after you change your address. Your past orders are linked to your account, not a specific address.

8. I’m moving soon. When should I update my address on DoorDash?

Update it as soon as you have your new address confirmed. There’s no need to wait until the last minute. The sooner it’s updated, the less chance of any confusion.

9. I can’t find the “Address Book” section in the app. What should I do?

Make sure you’re logged in to the correct DoorDash account. If you’re still having trouble, try updating the app to the latest version. If the problem persists, contact DoorDash support for assistance.

10. Does DoorDash verify my address when I add it?

No, DoorDash doesn’t typically verify your address in real-time when you add it. It’s your responsibility to ensure the address is accurate. However, if there are inconsistencies or issues with the address, the Dasher might contact you to confirm it.

11. What happens if the Dasher can’t find my address even with the correct information?

This can be frustrating. First, ensure your address is clearly visible from the street. If the Dasher is still having trouble, contact them through the app to provide further guidance. If that doesn’t work, contact DoorDash support to help resolve the issue. They might be able to contact the Dasher directly or provide additional assistance.

12. Can I use a temporary address while traveling?

Yes, absolutely! You can add the address of your hotel, Airbnb, or temporary residence to your DoorDash account while traveling. Just remember to delete it once you’re no longer at that location to avoid future confusion. This is especially handy during longer trips.

By following these steps and keeping these FAQs in mind, changing your address on DoorDash will be a breeze. Enjoy your delicious deliveries, wherever they may find you!