Did Ebags Go Out of Business? The Definitive Answer and More

The short answer is no, Ebags did not entirely go out of business. However, the story is much more nuanced than a simple yes or no. While the original Ebags as many remember it is gone, the brand has evolved under new ownership. Let’s unpack the fascinating journey of Ebags, its current state, and what it all means for consumers.

The Ebags Saga: From Online Pioneer to Current Incarnation

Ebags was a true pioneer in the online retail space, launching way back in 1998. It quickly became the go-to destination for all things luggage, backpacks, and travel accessories. For years, Ebags thrived, building a loyal customer base with its extensive selection, competitive prices, and user-friendly website. Think of it as the Amazon for travel gear, long before Amazon dominated everything.

So, what happened? The retail landscape is brutal, and even successful companies face immense pressure. Ebags, like many online retailers, felt the pinch of increased competition, shifting consumer preferences, and the ever-growing power of giants like Amazon.

The Acquisition and Transformation

In 2017, Ebags was acquired by Samsonite, a major player in the luggage industry itself. This acquisition signaled a shift for the brand. While initially, it seemed like business as usual, the acquisition ultimately led to significant changes. Samsonite, likely looking to streamline operations and integrate Ebags’ assets, decided to sunset the original Ebags website and its independent retail operation.

The key takeaway: The Ebags website, as many knew and loved it, ceased to exist.

Ebags Today: Relaunch and New Focus

However, the Ebags brand lives on. Samsonite relaunched Ebags as a brand exclusively available on their own Samsonite.com website. You can find Ebags-branded products there, including some of their most popular designs, but the experience is drastically different. It’s no longer a vast marketplace for various luggage brands; instead, it’s a curated selection of Ebags products offered directly by Samsonite.

Think of it as a rebirth rather than a death. The core of Ebags – its focus on quality travel gear – remains, but the distribution model has changed significantly.

Frequently Asked Questions (FAQs) About Ebags

To further clarify the Ebags situation and address common questions, here are 12 FAQs designed to provide comprehensive information.

1. Is the original Ebags website still online?

No. The original Ebags website, with its massive selection of luggage from various brands, is no longer active. If you try to visit Ebags.com, you will likely be redirected or see a placeholder page.

2. Where can I buy Ebags products now?

You can purchase Ebags products directly from Samsonite.com. Search for “Ebags” on the Samsonite website to view their current offerings.

3. Are Ebags products still of good quality?

Ebags products are still generally considered to be of good quality. The brand reputation for durability and thoughtful design remains intact under Samsonite’s ownership. However, reading recent reviews is always a good idea before making a purchase.

4. Does Samsonite offer the same range of Ebags products as before?

No. The range of Ebags products available on Samsonite.com is significantly smaller than what was offered on the original Ebags website. They focus on a curated selection of their most popular and profitable items.

5. What happened to my Ebags account and order history?

Unfortunately, with the shutdown of the original Ebags website, access to your old account and order history is likely no longer available. This is a common consequence of website acquisitions and platform migrations.

6. Can I still use Ebags coupons or gift cards?

Ebags coupons and gift cards issued before the acquisition may no longer be valid. It’s best to contact Samsonite customer support to inquire about the possibility of redemption, but don’t get your hopes up.

7. What are some alternative websites for buying luggage and travel gear?

If you’re looking for a wide selection of luggage and travel gear, consider these popular alternatives:

• Amazon: The obvious choice, with a vast selection and competitive prices.
• REI: A great option for outdoor-focused travel gear and high-quality luggage.
• Away: Known for their stylish and durable suitcases.
• Monos: Another brand focusing on minimalist and functional travel products.
• Travelpro: A popular choice among flight attendants and frequent travelers.

8. Did the Ebags brand name get sold off entirely?

No, the Ebags brand name was not sold off entirely. Samsonite acquired the entire company, including the brand name and intellectual property. They chose to relaunch the brand under their umbrella.

9. Is Ebags now just a Samsonite private label brand?

You could argue that Ebags functions as a Samsonite private label brand. It’s essentially a sub-brand within the Samsonite portfolio, sold exclusively through their channels.

10. Are there any new Ebags products being developed?

While details are scarce, it’s likely that Samsonite is continuing to develop new Ebags products. Given their investment in the brand, it would make sense to refresh and expand the product line over time. Keep an eye on Samsonite.com for new releases.

11. What lessons can be learned from the Ebags story?

The Ebags story highlights several important lessons about the retail landscape:

• Online retail is fiercely competitive.
• Acquisitions can lead to significant changes for brands.
• Consumer preferences are constantly evolving.
• Brand recognition is valuable, but not always enough to guarantee success.
• Adapting to the changing market is crucial for survival.

12. Will Ebags ever return as an independent online retailer?

It’s highly unlikely that Ebags will ever return as an independent online retailer. Samsonite has integrated the brand into their existing operations, and there’s no indication that they plan to spin it off or sell it.

Conclusion: Ebags – A Brand Evolved, Not Extinct

While the original Ebags, the beloved online marketplace, is gone, the Ebags brand continues to exist under Samsonite’s ownership. It’s a testament to the enduring power of a well-built brand and the adaptability required to survive in the ever-changing retail world. Consumers can still find Ebags products, albeit in a different format, and the brand’s legacy of quality travel gear lives on. So, while you can no longer browse the vast selection of the old Ebags website, the name and some of the great products that defined it can still be found, if you know where to look.