Table of Contents

Do Chick-fil-A Points Reset Every Year? The Definitive Guide

Let’s cut right to the chase: No, Chick-fil-A points do not reset every year. Your hard-earned points will stick around as long as you remain an active Chick-fil-A One member. However, there are certain conditions under which your points balance could disappear. Keep reading to understand the ins and outs of the Chick-fil-A One rewards program and ensure you’re maximizing your benefits.

Understanding the Chick-fil-A One Rewards Program

The Chick-fil-A One program is designed to reward loyal customers for their patronage. Through the app, you earn points for every purchase, which can then be redeemed for free food and other rewards. Understanding the nuances of the program ensures you get the most bang for your buck (or, should we say, your point!). It’s more than just free nuggets; it’s a strategically designed loyalty program that, when understood, can be a real asset.

How to Earn Chick-fil-A Points

Earning points is straightforward:

Mobile Ordering: Place an order through the Chick-fil-A app and earn points automatically.
Scanning at the Register: Scan your Chick-fil-A One QR code at the register before paying.
Mobile Payment: Pay with your linked credit card or Chick-fil-A One card within the app.

The number of points you earn per dollar spent varies depending on your Chick-fil-A One membership tier. The higher your tier, the more points you accrue per dollar. Let’s delve into how those tiers work.

Chick-fil-A One Membership Tiers

The Chick-fil-A One program has different membership tiers, each offering increasing benefits:

Chick-fil-A One Member: The entry-level tier. You earn points for purchases and receive occasional personalized offers.
Chick-fil-A One Silver Member: Requires earning a certain number of points within a year. Benefits include more points per dollar and early access to certain promotions.
Chick-fil-A One Red Member: Requires even more points earned within a year. Offers enhanced rewards and exclusive access to events.
Chick-fil-A One Signature Member: The highest tier, reserved for the most frequent customers. It boasts the highest points earning rate and premier access to rewards.

Reaching higher tiers unlocks faster points accumulation and better redemption opportunities, making the entire program much more advantageous.

Important Factors Affecting Your Chick-fil-A Points

While your points don’t reset annually, some factors can affect your balance. It’s crucial to be aware of these to avoid any unpleasant surprises. Here’s what you need to know:

Inactivity and Point Expiration

While points themselves don’t expire on a yearly basis, prolonged inactivity can lead to account closure and loss of your accumulated points. Chick-fil-A reserves the right to close accounts that have been inactive for an extended period, typically two years. Inactive means no purchases, no point redemptions, and no active engagement within the Chick-fil-A app.

Changes to the Chick-fil-A One Program

Chick-fil-A, like any company, reserves the right to modify its loyalty program terms and conditions. While drastic changes are unlikely, it’s always wise to stay informed about any updates to the program’s rules, point values, or redemption options. Regularly check your app or Chick-fil-A’s website for official announcements.

Account Security

Protecting your Chick-fil-A One account is crucial. If your account is compromised, someone could potentially redeem your points without your consent. Use a strong, unique password and be cautious about clicking on suspicious links or sharing your login information. Enable two-factor authentication if available for added security.

Maximizing Your Chick-fil-A One Rewards

Now that you know how the program works and how to maintain your points, here are some tips to maximize your rewards:

Regularly Use the App: Make it a habit to order through the app, even for small purchases, to consistently earn points.
Monitor Promotions: Keep an eye out for special promotions and bonus point opportunities.
Plan Your Redemptions: Strategically plan your point redemptions to get the most value. Sometimes, redeeming for higher-value items makes more sense than redeeming for several smaller items.
Level Up: Strive to reach higher membership tiers to earn points faster.

Chick-fil-A One FAQs: Your Questions Answered

Here are some frequently asked questions to provide more clarity on the Chick-fil-A One rewards program:

1. How do I check my Chick-fil-A One points balance?

Your current points balance is readily available within the Chick-fil-A app. Simply open the app and navigate to the “Rewards” or “My Account” section.

2. Can I transfer my Chick-fil-A One points to someone else?

No, Chick-fil-A One points are non-transferable and can only be used by the account holder.

3. Can I use my Chick-fil-A One points at any Chick-fil-A location?

Yes, you can redeem your points at any participating Chick-fil-A restaurant nationwide.

4. What happens to my points if I close my Chick-fil-A One account?

If you voluntarily close your account, you will forfeit all accumulated points. Be sure to redeem them before closing your account.

5. Is there a limit to the number of points I can earn?

While there might not be a strict hard limit, excessive activity that violates the program’s terms of service (e.g., fraudulent activity) could raise red flags and potentially lead to account suspension.

6. Can I earn points on catering orders?

Yes, you can typically earn points on catering orders placed through the Chick-fil-A app or website. Be sure to link your Chick-fil-A One account to the order.

7. How do I redeem my points for free food?

To redeem your points, select the desired reward in the app and add it to your mobile order. You can also redeem points at the register by scanning your QR code and informing the cashier of your desired reward.

8. Can I use multiple rewards at once?

The ability to use multiple rewards at once can vary. Check the terms of the specific rewards you’re trying to redeem for any limitations. Some rewards might not be combinable.

9. What if I forget to scan my app when making a purchase?

If you forget to scan your app, contact Chick-fil-A customer support with your receipt information. They may be able to manually add the points to your account, but this is not guaranteed and is subject to their discretion.

10. How long does it take for points to appear in my account after a purchase?

Points typically appear in your account within 24 hours of making a purchase. However, it may occasionally take longer depending on system processing times.

11. What are the terms of service for the Chick-fil-A One program?

The full terms of service for the Chick-fil-A One program are available on the Chick-fil-A website or within the Chick-fil-A app. Review these terms to fully understand your rights and responsibilities as a member.

12. Can I earn points on delivery orders through third-party apps (like DoorDash or Uber Eats)?

Typically, you only earn Chick-fil-A One points when ordering directly through the Chick-fil-A app or website. Orders placed through third-party delivery services might not be eligible for points. Check the specific terms of service for those platforms and any partnership programs Chick-fil-A might have with them.

Hopefully, this comprehensive guide has provided you with a clear understanding of the Chick-fil-A One rewards program. Enjoy racking up those points and indulging in some delicious free food!