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Does Nordstrom Ship to Canada? The Definitive Guide

Yes, Nordstrom ships to Canada! But before you get too excited and start filling your virtual shopping cart with designer duds and the latest beauty must-haves, there are some crucial details you absolutely must know. This isn’t just a simple “yes” or “no” situation; it’s a “yes, but…” scenario. Let’s dive deep into the intricacies of Nordstrom’s Canadian shipping policies to ensure your cross-border shopping experience is seamless and stress-free.

Understanding Nordstrom’s Canadian Shipping Landscape

While Nordstrom does ship to Canada, the process isn’t identical to shopping within the United States. Think of it as a cousin, not a twin. Several factors come into play, influencing everything from shipping costs to potential customs duties. These factors include:

Product Availability: Not everything available on the U.S. Nordstrom website is available for shipment to Canada. This is often due to vendor restrictions, import regulations, or simply strategic inventory management.
Shipping Costs: Expect to pay more for shipping to Canada than you would within the U.S. These costs are influenced by weight, dimensions, and the chosen shipping speed.
Duties and Taxes: This is the big one! Be prepared for potential customs duties, taxes (like GST, HST, or PST), and brokerage fees levied by Canadian customs. These charges are in addition to the price of the item and the shipping costs.
Shipping Carriers: Nordstrom typically uses major carriers like FedEx, UPS, or DHL to ship to Canada.
Return Policies: Return policies for Canadian orders might differ slightly from those in the U.S.

Navigating the Nordstrom Website for Canadian Shoppers

Here’s the insider’s guide to ensuring a smooth shopping experience on the Nordstrom website when shipping to Canada:

Set Your Location: The most important step! Before you even browse, change the website’s location to Canada. This is usually found in the website’s footer or a drop-down menu in the header. Setting your location filters the products displayed to only those eligible for shipment to Canada and displays prices in Canadian dollars (CAD).
Check for Canadian Availability: Even after setting your location, double-check the product page. Look for information regarding international shipping or restrictions. If you don’t see it, there may be a disclaimer during checkout if the product is not shippable to Canada.
Review Shipping Costs and Estimated Duties: During the checkout process, you’ll be presented with the shipping costs and an estimate of potential duties and taxes. Remember, this is just an estimate; the final amount could vary.
Choose Your Shipping Speed: Nordstrom typically offers various shipping options to Canada, ranging from standard to expedited. Choose the option that best suits your needs and budget. Keep in mind that faster shipping usually comes at a higher price.
Understand the Return Policy: Familiarize yourself with Nordstrom’s return policy for Canadian orders before you make a purchase. This will save you headaches later if you need to return an item.

Pro Tips for Cross-Border Nordstrom Shopping

Factor in Exchange Rates: Remember that the Canadian dollar (CAD) fluctuates against the U.S. dollar (USD). The exchange rate can significantly impact the final cost of your purchase. Factor this into your budget.
Consider a U.S. Address and Border Pickup: If you live close to the U.S. border, you might consider using a U.S. mailing address and picking up your order in person. This can potentially save you on shipping costs and duties, but be aware of Canadian customs regulations when bringing goods across the border. You’ll still be required to pay duty and taxes on the goods when entering Canada.
Keep an Eye Out for Sales: Nordstrom often runs sales and promotions that are available to Canadian shoppers. Sign up for their email list or check their website regularly to take advantage of these deals.
Contact Customer Service: If you have any questions or concerns about shipping to Canada, don’t hesitate to contact Nordstrom’s customer service. They can provide you with accurate and up-to-date information.

FAQs About Nordstrom Shipping to Canada

Here are 12 frequently asked questions to provide even more clarity on Nordstrom’s Canadian shipping policies:

1. What is the typical shipping time from Nordstrom to Canada?

Shipping times vary depending on the chosen shipping method and the destination within Canada. Standard shipping typically takes 5-10 business days, while expedited options may deliver in 2-5 business days. However, these are estimates, and unforeseen delays can occur, particularly during peak seasons or due to customs processing.

2. How are duties and taxes calculated for Canadian orders?

Duties and taxes are calculated based on the value of the merchandise, the country of origin, and the applicable Canadian tax rates (GST/HST/PST). The specific rates vary depending on the province or territory.

3. Can I return items purchased from Nordstrom.com to a Nordstrom Canada store?

No. Items purchased online from Nordstrom.com (US) cannot be returned to Nordstrom Canada stores, and vice-versa. Online purchases must be returned through the mail, following Nordstrom’s online return procedures.

4. Are all products on Nordstrom.com available for shipping to Canada?

No. As mentioned earlier, some products may be restricted due to vendor agreements, import regulations, or other factors. Always check the product page for shipping restrictions before adding an item to your cart.

5. Does Nordstrom offer free shipping to Canada?

Rarely. Nordstrom occasionally offers free shipping promotions to Canada, but these are typically limited-time offers and may have minimum purchase requirements. Keep an eye out for these promotions, but don’t count on free shipping being a standard perk.

6. What happens if I refuse to pay duties and taxes on my Nordstrom order?

If you refuse to pay the duties and taxes, the package will be returned to Nordstrom. You may be responsible for return shipping costs, and the original shipping fees may not be refunded.

7. Can I ship Nordstrom orders to a P.O. Box in Canada?

Generally, no. Many shipping carriers require a physical street address for delivery, especially for international shipments involving customs processing. It’s best to use a physical address to avoid delivery issues.

8. How do I track my Nordstrom order shipped to Canada?

Once your order ships, you’ll receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier’s website (e.g., FedEx, UPS, DHL).

9. What currency will I be charged in when ordering from Nordstrom to Canada?

You will be charged in Canadian dollars (CAD) if you have set your website location to Canada. The prices displayed on the website will also be in CAD.

10. Is there a limit to the value of goods I can ship to Canada from Nordstrom without paying duties?

The de minimis threshold (the value below which duties and taxes are not collected) in Canada is very low. As a general rule, you should expect to pay duties and taxes on most Nordstrom orders shipped to Canada, regardless of the value.

11. Does Nordstrom offer price adjustments for Canadian orders if the price drops after I purchase?

Price adjustment policies can vary. It’s best to contact Nordstrom customer service directly to inquire about their current policy on price adjustments for Canadian orders.

12. What should I do if my Nordstrom order arrives damaged?

If your order arrives damaged, document the damage with photos and contact Nordstrom customer service immediately. They will guide you through the process of filing a claim and arranging for a replacement or refund.

By understanding these nuances, you can confidently navigate Nordstrom’s Canadian shipping policies and enjoy a smoother, more informed shopping experience. Happy shopping, eh!