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Does The UPS Store Do Passport Services? The Definitive Guide

The short answer is: Yes, The UPS Store offers a range of passport services, including passport photos and passport application assistance. However, they do not directly process passport applications or renewals with the U.S. Department of State. They act as a convenient intermediary, offering services that can streamline the application process.

Understanding The UPS Store’s Role in Passport Applications

The UPS Store has strategically positioned itself as a helpful resource for individuals navigating the often-confusing world of passport applications. While they can’t magically grant you a passport, their services address key areas where people commonly struggle: getting compliant passport photos and ensuring their application forms are correctly filled out. Let’s break down exactly what they offer.

Passport Photo Services: Capturing the Perfect Shot

One of the most critical aspects of a passport application is the photo. The U.S. Department of State has strict requirements regarding size, background, lighting, and pose. A photo that doesn’t meet these specifications will result in a rejected application, causing delays and frustration.

The UPS Store eliminates the guesswork by providing professional passport photo services. Their staff is trained to take photos that adhere to all the official guidelines. This includes:

Proper Sizing: Ensuring the photo is exactly 2×2 inches (51×51 mm).
Background Consistency: Using a plain white or off-white background.
Lighting and Shadows: Achieving even lighting without shadows on the face.
Pose and Expression: Instructing you to face the camera directly with a neutral expression.
No Glasses or Head Coverings (Generally): Ensuring compliance with the rules regarding accessories.
Digital and Printed Copies: Providing you with the required number of printed photos and often a digital copy for your records.

By using The UPS Store’s passport photo service, you can be confident that your photo will meet the standards and avoid unnecessary delays. They often offer a guarantee, promising a free retake if your photo is rejected due to their error.

Passport Application Assistance: Simplifying the Paperwork

While The UPS Store doesn’t submit your application for you, they offer services to help you complete the necessary paperwork accurately. This can be particularly valuable for first-time applicants or those who find the forms confusing.

Their application assistance services typically include:

Providing Application Forms: Offering readily available copies of the required forms (e.g., DS-11 for new passports, DS-82 for renewals).
Guidance on Completing Forms: Offering advice and clarification on how to fill out each section of the application form correctly.
Document Checklist: Helping you gather all the necessary supporting documents, such as proof of citizenship (birth certificate or naturalization certificate) and identification (driver’s license).
Reviewing Completed Applications: Checking your completed application for errors or omissions that could cause delays.

It’s crucial to remember that the responsibility for the accuracy of the information provided on the application ultimately rests with you. The UPS Store’s assistance is designed to help you avoid common mistakes, but you should still carefully review your application before submitting it.

Expedited Services and Shipping Options

While The UPS Store doesn’t directly expedite passport processing with the State Department, they can facilitate faster delivery of your application to a passport acceptance facility or regional agency and the return of your passport to you.

They offer various shipping options, including:

Priority Mail Express: For fast delivery to a passport agency or acceptance facility.
Overnight Shipping: To ensure your documents arrive as quickly as possible.
Tracking Services: To monitor the progress of your shipment and confirm delivery.

The UPS Store can also ship your passport back to you securely once it has been processed. This is particularly useful if you are traveling soon and need to ensure your passport arrives safely and on time.

Frequently Asked Questions (FAQs) about The UPS Store and Passports

1. Can I renew my passport at The UPS Store?

No, The UPS Store cannot directly renew your passport. They can provide you with the renewal application form (DS-82), help you complete it, and take your passport photo. You are then responsible for mailing the application, your old passport, and the required payment to the address specified on the form.

2. How much does a passport photo cost at The UPS Store?

The cost of a passport photo at The UPS Store typically ranges from $12 to $18, but prices may vary by location. It’s always best to call your local store for an exact quote.

3. Does The UPS Store offer passport application forms?

Yes, The UPS Store provides passport application forms, including the DS-11 (for new passports) and the DS-82 (for renewals). You can also download these forms from the U.S. Department of State website.

4. What documents do I need to bring to The UPS Store for a passport photo?

You don’t need to bring any specific documents to The UPS Store for a passport photo. However, it’s helpful to ensure you are dressed appropriately (avoiding white clothing, as the background is white) and that you are aware of the Department of State’s guidelines regarding glasses and head coverings.

5. Can I expedite my passport application through The UPS Store?

The UPS Store cannot directly expedite your passport application with the Department of State. However, they can offer expedited shipping options to ensure your application reaches the passport agency as quickly as possible. For actual expedited passport processing, you need to apply directly through a passport agency or authorized third-party expediter.

6. Does The UPS Store offer notary services for passport applications?

Some, but not all, UPS Store locations offer notary services. If your passport application requires notarization, it’s best to call ahead to confirm that the specific location you plan to visit provides this service.

7. How long does it take to get a passport photo at The UPS Store?

Getting a passport photo at The UPS Store is usually a quick process, taking approximately 10-15 minutes.

8. Can I get a digital copy of my passport photo from The UPS Store?

Many UPS Store locations provide a digital copy of your passport photo in addition to the printed copies. Be sure to ask about this option when you get your photo taken.

9. What if my passport photo from The UPS Store is rejected?

The UPS Store often offers a guarantee on their passport photos, meaning they will retake the photo for free if it is rejected due to non-compliance with Department of State guidelines.

10. Can I submit my completed passport application at The UPS Store?

No, The UPS Store is not a passport acceptance facility, and you cannot submit your completed application directly to them. You must mail your application to the address specified on the application form or submit it in person at a designated passport acceptance facility.

11. Can I track my passport application if I ship it through The UPS Store?

Yes, The UPS Store provides tracking services for all shipments, including passport applications. You will receive a tracking number that allows you to monitor the progress of your shipment online.

12. Are there alternative places to get passport services besides The UPS Store?

Absolutely. Other options include:

U.S. Post Offices: Many post offices offer passport photo services and accept passport applications.
Passport Acceptance Facilities: These are typically located at courthouses, libraries, and other government offices.
Professional Photography Studios: Many studios offer passport photo services.
Online Passport Photo Services: Numerous websites and apps allow you to take your own passport photo and have it printed or verified for compliance.
Regional Passport Agencies: These agencies process passport applications in person and can expedite processing in urgent situations.

By understanding the scope of services offered at The UPS Store and exploring alternative options, you can choose the solution that best meets your individual passport application needs. Remember, thorough preparation and careful attention to detail are key to a smooth and successful passport application process.