How to Cancel Your Amazon Audible Account: A Definitive Guide
So, you’re ready to part ways with Audible? Maybe you’ve binged every audiobook on your wishlist, or perhaps you’ve decided the monthly fee isn’t fitting your budget anymore. Whatever the reason, cancelling your Audible subscription is a straightforward process, though it can feel a bit like navigating a maze if you don’t know where to look. Here’s the definitive guide on how to do it, without any unnecessary fuss. The process differs slightly depending on how you subscribed, but generally involves navigating to your account settings on the Audible website.
Cancelling Your Audible Subscription: A Step-by-Step Breakdown
The easiest way to cancel your Audible subscription is through the Audible website. You cannot cancel your subscription through the Audible app. Here’s how to do it:
Go to the Audible Website: Open your web browser and go to the official Audible website (www.audible.com).
Sign In: Log in to your Audible account using your Amazon credentials (email and password). Make sure it’s the same account associated with your Audible subscription.
Navigate to Account Details: Once logged in, hover over your name in the top right corner of the screen. A drop-down menu will appear. Click on “Account Details.”
Locate the ‘Cancel Membership’ Option: On the Account Details page, you’ll find various options related to your account. Look for a section titled “View membership details,” and click on “Cancel membership.”
Follow the Prompts: Audible, like any subscription service, will try to persuade you to stay. They’ll offer alternative plans or discounts. You’ll need to click through a series of prompts confirming that you indeed want to cancel. Be sure to carefully read each prompt before clicking “Continue” or “Cancel.”
Provide a Reason (Optional): Audible may ask you for a reason for cancelling. You can choose a reason from the list or provide your own explanation. This is optional, but providing feedback can help Audible improve their service.
Confirmation: You should receive a confirmation message stating that your membership has been cancelled. Take a screenshot or save this confirmation for your records. You will also receive an email confirming the cancellation.
That’s it! You’ve successfully cancelled your Audible subscription. You’ll typically retain access to any audiobooks you’ve already purchased, even after your membership is cancelled.
Audible Cancellation FAQs: Everything You Need to Know
Here are 12 frequently asked questions to provide even more clarity and helpful information regarding cancelling your Audible account:
Will I Lose My Audiobooks if I Cancel?
No, you will not lose any audiobooks you’ve already purchased with credits or cash. These audiobooks are yours to keep and listen to, even after your Audible subscription is cancelled. They will remain in your Audible library.
Can I Still Listen to Audiobooks After Cancelling?
Yes, you can still listen to the audiobooks you own after cancelling your subscription. You simply log in to the Audible app or website with your account details, and your library of purchased audiobooks will be available.
What Happens to My Unused Credits When I Cancel?
This is crucial: Unused credits will typically be forfeited when you cancel your Audible subscription. Audible often gives you a grace period, usually 30 days, after cancellation to use those credits. Make sure to use them before your membership officially ends!
Can I Reactivate My Audible Account After Cancelling?
Yes, you can reactivate your Audible account at any time. Simply log in to the Audible website and follow the prompts to restart your membership. You may even be offered a special promotion to entice you to rejoin.
How Do I Cancel My Audible Subscription if I Signed Up Through iTunes?
If you subscribed to Audible through iTunes or the App Store, you’ll need to cancel your subscription through your Apple account. Go to your iPhone or iPad settings, tap on your name, then tap “Subscriptions.” Find Audible in the list of subscriptions and tap “Cancel Subscription.”
How Do I Pause My Audible Subscription Instead of Cancelling?
Audible often offers a “pause” option as an alternative to cancellation. To see if you’re eligible, go to your Account Details on the Audible website and look for the option to “Pause membership.” This allows you to temporarily suspend your subscription for a specified period, usually up to 3 months.
What’s the Difference Between Cancelling and Pausing?
Cancelling terminates your subscription entirely, and you will lose access to membership benefits (except for the audiobooks you’ve purchased). Pausing temporarily suspends your subscription, allowing you to resume it later without losing your benefits.
Can I Get a Refund if I Cancel Shortly After Being Billed?
Audible’s refund policy varies. Generally, if you cancel your subscription shortly after being billed and haven’t used any credits or listened to any new audiobooks since the billing date, you may be eligible for a refund. Contact Audible customer service directly to inquire about a refund.
How Do I Contact Audible Customer Service?
You can contact Audible customer service through their website. Look for the “Help” or “Customer Service” link in the footer of the Audible website. You’ll find options for live chat, email support, or phone support, depending on your region and the nature of your inquiry.
Will Cancelling My Audible Affect My Amazon Prime Membership?
No, cancelling your Audible subscription will not affect your Amazon Prime membership. They are separate subscriptions, even though they are both under the Amazon umbrella. Your Prime benefits will remain intact.
Is There a Cancellation Fee for Audible?
No, there is no cancellation fee for Audible. You can cancel your subscription at any time without incurring any additional charges.
What Happens to Audible Content Added Through a Prime Benefit?
Content added to your Audible library through a Prime benefit, like a free audiobook when you first sign up for Prime, may be removed if you cancel your Prime membership. Be sure to check the terms and conditions of the specific offer to understand the implications of cancelling Prime.
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