How to Cancel Your Amazon Audible Membership: A Definitive Guide

So, you’re thinking about parting ways with Audible. It happens. Maybe your listening habits have changed, or perhaps you’re just looking to trim your monthly expenses. Whatever your reason, canceling your Audible membership is a straightforward process. Here’s a comprehensive guide to help you navigate the cancellation process seamlessly, ensuring you don’t lose out on your credits or purchased audiobooks.

Essentially, you cancel your Audible membership through the Audible website (not the app), by navigating to your account details, and following the cancellation prompts. Let’s dive into the specifics.

Step-by-Step Guide to Canceling Your Audible Membership

While the core process is simple, knowing the exact steps can save you time and prevent any frustration. Follow these instructions carefully to ensure a smooth cancellation.

1. Access the Audible Website

The first and most crucial step is to access the Audible website through a web browser (on your computer, tablet, or phone). Remember, you cannot cancel your membership directly through the Audible app on iOS or Android devices. This is due to app store policies regarding in-app subscriptions. Go to www.audible.com.

2. Sign In to Your Audible Account

Once you’re on the Audible website, sign in to your account using your Amazon credentials (email address and password). Ensure you are logged into the correct account if you have multiple Amazon accounts.

3. Navigate to Account Details

After logging in, hover over your name displayed in the upper right-hand corner of the screen. A drop-down menu will appear. From this menu, select “Account Details“. This will take you to the central hub for managing your Audible subscription.

4. Locate the “Cancel Membership” Option

On the Account Details page, you will see various options for managing your membership. Look for the section that displays your current membership plan and payment information. Within this section, you should find an option labeled “Cancel membership“. It might be worded slightly differently, such as “End Membership”. Click on this link.

5. Follow the On-Screen Prompts

Clicking “Cancel membership” will initiate the cancellation process. Audible will likely present you with options to pause your membership instead of canceling entirely or offer a discounted rate to entice you to stay. Read each prompt carefully and select the option that aligns with your decision to cancel.

6. Confirm Your Cancellation

After navigating through the prompts, you’ll typically be presented with a final confirmation screen asking you to confirm your decision. Be absolutely sure you want to cancel at this stage. Once you confirm, you will receive a cancellation confirmation message on the screen and an email to your registered email address.

7. Check Your Email for Confirmation

It is essential to check your email inbox (and spam folder, just in case) for a cancellation confirmation email from Audible. This email serves as proof that your membership has been successfully canceled and includes important information about when your membership will officially end.

Understanding the Implications of Canceling

Canceling your Audible membership has a few key implications you should be aware of:

• Access to Credits: You will typically lose any unused Audible credits upon cancellation, unless your state law mandates otherwise. Therefore, it’s highly recommended to use your credits before canceling.
• Access to Purchased Audiobooks: The good news is that you retain access to all audiobooks you have purchased, even after canceling your membership. These audiobooks are yours to keep and can be accessed through the Audible app or website.
• Membership Benefits: Once your membership officially ends, you will lose access to any membership benefits, such as discounted audiobooks and exclusive sales.

Frequently Asked Questions (FAQs) About Canceling Audible

To provide you with the most comprehensive information, here are some frequently asked questions about canceling your Audible membership:

1. Can I cancel my Audible membership through the Audible app?

No. As mentioned earlier, you cannot cancel your Audible membership directly through the Audible app (either on iOS or Android). You must cancel through the Audible website using a web browser.

2. Will I lose my audiobooks if I cancel my Audible membership?

No, you will not lose the audiobooks you have purchased. Audiobooks purchased with credits or cash are yours to keep, even after canceling your membership.

3. What happens to my unused Audible credits when I cancel?

You will typically lose any unused Audible credits upon cancellation. However, some states may have laws that require Audible to refund you for the value of the unused credits. Check your state’s consumer protection laws for more information. It’s always best to use your credits before canceling to avoid losing them.

4. Can I pause my Audible membership instead of canceling?

Yes, Audible offers the option to pause your membership for a certain period (usually one to three months). This allows you to temporarily suspend your membership without losing your credits or purchased audiobooks. It’s a great option if you know you’ll want to resume your membership in the future.

5. How do I pause my Audible membership?

The process for pausing is similar to cancelling. Go to Account Details on the Audible website, and look for an option to “Pause Membership“. You’ll be guided through the process. Not all users are eligible for the pause option.

6. Will I receive a refund for the current month if I cancel in the middle of the billing cycle?

Typically, Audible does not offer refunds for partial months if you cancel in the middle of your billing cycle. Your membership will remain active until the end of your current billing period.

7. How do I restart my Audible membership after canceling?

You can restart your Audible membership at any time by logging back into your account on the Audible website and selecting the option to “Reactivate Membership“. You will then be prompted to choose a membership plan and enter your payment information.

8. What if I’m having trouble canceling my Audible membership online?

If you’re encountering difficulties canceling online, contact Audible customer support for assistance. You can reach them through their website via chat or phone. Be prepared to provide your account information and explain the issue you’re experiencing.

9. Does canceling my Audible membership also cancel my Amazon Prime membership?

No, canceling your Audible membership will not cancel your Amazon Prime membership. Audible and Amazon Prime are separate subscriptions, although they are often linked. You will need to cancel your Amazon Prime membership separately if you wish to do so.

10. Can I still listen to audiobooks I’ve purchased after canceling my membership?

Yes, you can continue to listen to any audiobooks you have purchased, even after your Audible membership is canceled. These audiobooks are permanently added to your library and can be accessed through the Audible app or website.

11. What if I accidentally canceled my Audible membership?

If you accidentally canceled your Audible membership, contact Audible customer support as soon as possible. They may be able to reinstate your membership and restore your credits, depending on the circumstances.

12. Will canceling my membership impact my Wishlist?

No, canceling your Audible membership will not impact your Wishlist. Your Wishlist will remain intact, and you can continue to add audiobooks to it even without an active membership. However, you will need to reactivate your membership or purchase audiobooks individually to access them.

By following these steps and understanding the implications, you can confidently cancel your Audible membership, ensuring a smooth and hassle-free experience. Remember to use those credits before you go!