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How Do I Cancel My Paramount+ Subscription on Roku? The Definitive Guide

So, you’re ready to sever ties with Paramount+ and reclaim your streaming budget. No worries, it happens. Maybe you binged everything you wanted to see, or perhaps another service caught your eye. Whatever the reason, canceling your Paramount+ subscription on Roku is a straightforward process. The crucial thing to remember is that you can’t actually cancel directly through the Paramount+ app on your Roku. You’ll need to cancel through the method you used to initially subscribe. That usually means going through your Roku account itself.

Here’s the breakdown:

Go to your Roku account online: You’ll need a computer or mobile device for this. Navigate to my.roku.com in your web browser.
Log in: Use the email address and password associated with your Roku account. This is the same account you used to activate your Roku device.
Manage Subscriptions: Once logged in, look for the “Manage subscriptions” option. It’s usually located in the “My account” section, often found under a heading like “Manage account” or “Billing information“.
Find Paramount+: You should see a list of your active subscriptions. Locate Paramount+ in the list.
Cancel Subscription: Click on Paramount+. You’ll likely see options to update your payment method or cancel the subscription. Click “Cancel subscription“. You may be asked to confirm your cancellation.
Confirm Cancellation: Follow the on-screen instructions to confirm your cancellation. You’ll typically receive an email confirmation from Roku that your subscription is canceled.

Important Notes:

Cancellation Timeframe: Even after canceling, you’ll generally have access to Paramount+ until the end of your current billing cycle.
Different Subscription Paths: If you subscribed to Paramount+ through a different method (like directly through Paramount+, Amazon Prime Video, or Apple TV), you’ll need to cancel through that specific platform, not your Roku account.
Check your billing statement: Ensure the cancellation is reflected in your upcoming billing statement.
Avoid Accidental Resubscription: Be mindful of any prompts or offers to resubscribe after canceling.

Frequently Asked Questions (FAQs) About Cancelling Paramount+ on Roku

We understand that navigating the cancellation process can sometimes be confusing. Here are answers to some common questions:

1. I Don’t See Paramount+ Listed in My Roku Subscriptions. What’s Going On?

If you don’t see Paramount+ listed under your Roku subscriptions, it’s highly probable that you subscribed through a different method. Consider these possibilities:

Directly through Paramount+: Did you sign up directly on the Paramount+ website? If so, you need to log into your account on the Paramount+ website and cancel there.
Through Amazon Prime Video: If you subscribed through Amazon Prime Video channels, you must cancel through your Amazon account. Go to Amazon, navigate to “Your Account”, then “Memberships & Subscriptions,” and manage your Paramount+ subscription from there.
Through Apple TV: If you subscribed through Apple TV, you need to manage your subscription through your Apple account settings on your iPhone, iPad, or Apple TV device.
A Third-Party Provider: Did you bundle Paramount+ with your mobile phone service or internet provider? If so, you’ll need to cancel through them.

2. I Canceled, but I’m Still Being Billed! What Should I Do?

This is a frustrating situation. Here’s a step-by-step approach:

Verify Cancellation: Double-check your Roku account (or whichever platform you used to subscribe) to confirm that the cancellation is indeed processed. Look for a cancellation confirmation email.
Check the Billing Cycle: Remember that you typically have access until the end of your current billing cycle. Make sure the billing charge is after that cycle ended.
Contact Roku Support: If you canceled through Roku and are still being billed after your billing cycle should have ended, contact Roku Support immediately. They can investigate the issue and process a refund if necessary.
Contact Paramount+ Support: While Roku handles the billing in most cases, contacting Paramount+ support might provide clarity if Roku support cannot resolve the issue.
Dispute the Charge: As a last resort, you can dispute the charge with your credit card company. However, try contacting Roku or Paramount+ support first.

3. Can I Cancel Paramount+ Directly on My Roku Device?

No, you cannot cancel your Paramount+ subscription directly through the Paramount+ app on your Roku device. Roku manages subscriptions through its account portal, not within individual channel apps. This is a common point of confusion for many users.

4. Will I Get a Refund If I Cancel Early?

Generally, no, you won’t receive a refund for any unused portion of your subscription. You’ll have access to Paramount+ until the end of your current billing cycle. However, if there was an error or unauthorized charge, you should contact Roku or Paramount+ support to discuss your options.

5. How Do I Find My Roku Account Email Address?

If you’ve forgotten the email address associated with your Roku account, you can usually find it on your Roku device:

Go to Settings: On your Roku home screen, navigate to “Settings“.
Select System: Choose “System“.
Select About: Select “About“. Your Roku account email address should be displayed on this screen.

6. I’m Having Trouble Logging into My Roku Account. What Should I Do?

If you’re struggling to log into your Roku account:

Double-Check Your Email and Password: Ensure you’re entering the correct email address and password. Passwords are case-sensitive.
Use the “Forgot Password” Option: If you’ve forgotten your password, click the “Forgot password” link on the Roku login page. Roku will send a password reset email to your registered email address.
Contact Roku Support: If you’re still unable to log in, contact Roku support for assistance.

7. Can I Pause My Paramount+ Subscription Instead of Canceling?

Unfortunately, Paramount+ typically doesn’t offer a “pause” feature. Your only option is usually to cancel your subscription and then resubscribe when you’re ready to watch again.

8. Will I Lose My Watch History If I Cancel My Paramount+ Subscription?

Your watch history is generally tied to your Paramount+ account, not your Roku account. Therefore, if you resubscribe to Paramount+ in the future using the same Paramount+ account, your watch history should still be there. However, it’s always a good idea to double-check once you resubscribe.

9. What Happens to My Downloads When I Cancel?

Any downloaded content from Paramount+ will become inaccessible once your subscription is canceled. This is because the downloads are protected by DRM (Digital Rights Management) and require an active subscription to be viewed.

10. I Subscribed Through Roku, But My Payment Method Is Outdated. How Do I Update It?

You can update your payment method through your Roku account online:

Log into your Roku account at my.roku.com.
Go to “Payment method” or “Update payment method.”
Enter your new credit card or payment information.

11. I Canceled, But I Still See the Paramount+ Channel on My Roku. How Do I Remove It?

Canceling your subscription doesn’t automatically remove the Paramount+ channel from your Roku device. To remove the channel:

Highlight the Paramount+ channel on your Roku home screen.
Press the * button on your Roku remote.
Select “Remove channel.”
Confirm the removal.

12. What Are Some Alternatives to Paramount+?

If you’re looking for other streaming services, here are a few popular alternatives:

Netflix: Offers a wide variety of movies, TV shows, and original content.
Hulu: Provides a mix of current TV episodes, classic series, and original programming.
Amazon Prime Video: Included with Amazon Prime membership and offers a vast library of movies and TV shows.
Disney+: Features content from Disney, Pixar, Marvel, Star Wars, and National Geographic.
HBO Max (now just Max): Showcases HBO’s acclaimed series, Warner Bros. movies, and original programming.

Canceling your Paramount+ subscription on Roku is a fairly simple process, but remember to identify how you originally subscribed. By following these steps and answering common questions, you can easily manage your streaming subscriptions and get back to enjoying your Roku device!