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How To Cancel Your Uber Eats Account: A Definitive Guide

So, you’re ready to ditch Uber Eats? Maybe you’ve embraced the joys of cooking, discovered a new local gem, or simply want to declutter your digital life. Whatever your reason, canceling your Uber Eats account is a relatively straightforward process, although it’s not always intuitively obvious within the app itself. In short, you don’t directly cancel your Uber Eats account. Instead, you delete your entire Uber account, which encompasses both ride-sharing and food delivery services. Here’s how it’s done, step-by-step:

Open the Uber App: This is crucial. You can’t cancel your Uber Eats account through the Uber Eats app alone. You need the main Uber app.
Navigate to Settings: Tap on the menu icon (usually three horizontal lines) in the top left corner of the screen. This will open a sidebar menu. Look for and select “Settings.”
Privacy: Within the settings menu, scroll down until you find the “Privacy” option and tap on it.
Delete Account: On the Privacy screen, you’ll see several options. Choose “Delete Account.” This is the key step that initiates the account deletion process.
Verify Identity: Uber will likely require you to verify your identity. This is a security measure to prevent unauthorized account deletions. You might need to enter your password or receive a verification code via SMS or email.
Provide Reason (Optional): Uber may ask you why you are deleting your account. This is optional, but providing feedback can help them improve their services.
Review Information: Carefully review the information presented to you before proceeding. Deleting your account is a permanent action. You will lose access to your ride history, saved places, and any Uber Cash balance you might have.
Confirm Deletion: Once you’ve reviewed everything, confirm that you want to proceed with the account deletion. You may need to tap a button or check a box to acknowledge your understanding of the consequences.
Wait for Confirmation: Uber will typically send you an email or in-app notification confirming that your account deletion request has been received and is being processed.
Account Deactivation: After the confirmation, your account will be deactivated. Uber states that it may take up to 30 days for the complete deletion process to be finalized.

Important Considerations Before Deleting

Before you take the plunge, consider these points:

Uber Cash: Use up any Uber Cash balance you have. Once your account is deleted, you will lose access to these funds.
Ride History: If you need your ride history for expense reports or other purposes, download it before deleting your account.
Reactivation: If you change your mind, you may be able to reactivate your account within a certain timeframe (typically 30 days). However, this is not guaranteed.
Alternative Delivery Services: Have you considered other food delivery options in your area? Explore the landscape before committing to permanent account deletion.

Frequently Asked Questions (FAQs) About Canceling Uber Eats

Here are 12 frequently asked questions to further clarify the account deletion process and related issues:

1. Can I delete just my Uber Eats account and keep my Uber ride-sharing account?

Unfortunately, no. Uber Eats and Uber ride-sharing are linked under a single Uber account. Deleting your account will remove access to both services. If you wish to use Uber ride-sharing in the future, you will need to create a new account.

2. How long does it take for my Uber account to be completely deleted?

Uber states that the complete deletion process can take up to 30 days. During this period, your account will be deactivated.

3. What happens to my Uber Cash balance if I delete my account?

You will lose access to any Uber Cash balance remaining in your account when you delete it. It is crucial to use up your balance before initiating the deletion process.

4. Can I reactivate my Uber account after deleting it?

In some cases, you may be able to reactivate your account within a certain timeframe (typically 30 days). However, this is not guaranteed and depends on Uber’s policies. Contact Uber support to inquire about reactivation.

5. Will I receive a confirmation email after deleting my Uber account?

Yes, you should receive a confirmation email or in-app notification after submitting your account deletion request. This confirmation indicates that your request has been received and is being processed.

6. Can I delete my Uber account through the Uber Eats app?

No, you cannot delete your account directly through the Uber Eats app. You must use the main Uber app to initiate the account deletion process.

7. What happens to my saved addresses and payment methods if I delete my account?

All saved addresses, payment methods, and other account information will be permanently deleted when your account is fully removed from Uber’s system.

8. How do I download my Uber ride history before deleting my account?

To download your Uber ride history, follow these steps:

Open the Uber app.
Go to the menu and select “Settings.”
Choose “Privacy.”
Select “Download Your Data.”
Follow the instructions to request a copy of your data, including your ride history.

9. Will deleting my Uber account also delete my Uber Driver account (if I have one)?

Yes, deleting your Uber account will delete your Uber Driver account as well, as they are linked. If you plan to drive for Uber in the future, consider carefully before deleting your account.

10. What if I am having trouble deleting my Uber account through the app?

If you are experiencing difficulties deleting your account through the app, you can contact Uber support for assistance. They can guide you through the process or manually delete your account on your behalf.

11. Does deleting my Uber account affect my other accounts, like Google or Facebook, that are linked to Uber?

Deleting your Uber account will not directly affect your other accounts, such as Google or Facebook, that are linked to Uber. However, you may need to unlink these accounts from Uber before deleting it to ensure complete separation. This can usually be done within the settings of your Google or Facebook account.

12. Can I delete my Uber account if I have an outstanding balance?

It is generally recommended to pay any outstanding balance on your Uber account before attempting to delete it. Uber may prevent you from deleting your account until the balance is paid.