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How to Cancel Paramount+ on Roku: A Definitive Guide

So, you’re ready to bid adieu to Paramount+ on your Roku device? Perhaps you’ve binged everything that piqued your interest, or maybe you’re tightening your budget. Whatever the reason, cancelling your subscription is a straightforward process, and I’m here to guide you through it with the clarity and precision you deserve. There is no need to worry because Paramount+ is easy to remove from your Roku device. Let’s dive in and get you sorted!

The Direct Route: Cancelling Paramount+ on Roku

The crucial thing to understand is that you don’t cancel Paramount+ directly through the Roku device if you subscribed through Paramount+ directly. Your method of cancellation depends on how you initially subscribed. Here’s the breakdown:

Scenario 1: You Subscribed Through Paramount+ (Website)

If you signed up for Paramount+ directly on the Paramount+ website, you’ll need to cancel your subscription there as well. You cannot manage this subscription through your Roku account.

Access the Paramount+ Website: Open your web browser on your computer or mobile device and go to the Paramount+ website (paramountplus.com).
Log In: Click on the “Sign In” button and enter the email address and password associated with your Paramount+ account.
Navigate to Account Settings: Once logged in, look for an “Account” or “Profile” section. This is usually found by clicking on your profile icon or name in the top-right corner of the screen.
Find Subscription Details: Within your account settings, you should find a section related to “Subscription” or “Billing.” Click on this.
Cancel Subscription: Look for a “Cancel Subscription” or similar option. Click on it. You may be prompted to confirm your decision.
Complete Cancellation: Follow the on-screen instructions to complete the cancellation process. You might be asked to provide a reason for cancelling. It is up to you if you wish to do so or not.
Confirmation: After completing the cancellation, you should receive a confirmation message or email.

Scenario 2: You Subscribed Through Roku

If you subscribed to Paramount+ directly through your Roku account, you’ll need to manage the subscription through your Roku device or the Roku website. This is the most common scenario, and the process is relatively simple.

On Your Roku Device:
- Navigate to Subscriptions: From the Roku home screen, scroll down to “Settings.”
- Access Your Account: Select “Account.” You might need to enter your Roku PIN if you have one set.
- Manage Subscriptions: Look for “Manage your subscriptions”. Select it to view all your active subscriptions.
- Find Paramount+: Find Paramount+ on the list of your subscriptions.
- Cancel Subscription: Select Paramount+, and you’ll see an option to “Cancel subscription.”
- Confirm Cancellation: Follow the on-screen prompts to confirm your cancellation. You may be asked why you are cancelling.
Via the Roku Website:
- Go to Roku.com: Open a web browser and go to my.roku.com.
- Sign In: Sign in to your Roku account.
- Manage Subscriptions: Click on “Manage your subscriptions”.
- Find Paramount+: Locate Paramount+ in the list of your subscriptions.
- Cancel Subscription: Click “Unsubscribe.”
- Confirm Cancellation: Follow the prompts to confirm.

Important Considerations:

Cancellation Timing: Cancelling your subscription doesn’t necessarily mean immediate access termination. In most cases, you’ll retain access to Paramount+ until the end of your current billing cycle.
Confirmation: Always check for a cancellation confirmation email to ensure the process was successful.
Double-Check: After cancelling, double-check your Roku account or Paramount+ account (depending on your original subscription method) to verify that the subscription is indeed inactive.
Avoid Surprises: Keep a record of your cancellation date to avoid any unexpected charges.

Now that you know how to cancel, let’s address some frequently asked questions.

FAQs: Paramount+ and Roku Subscription Management

Here are some of the most common questions users have when managing their Paramount+ subscription on Roku, answered with the expertise you deserve:

1. If I cancel Paramount+ on Roku, will I get a refund?

Generally, no. When you cancel your Paramount+ subscription, you will usually retain access to the service until the end of your current billing period. You won’t receive a prorated refund for the remaining time. Read the fine print for any exceptions.

2. Can I pause my Paramount+ subscription instead of cancelling?

Paramount+ does not typically offer a pause feature. Your only option is usually to cancel the subscription and then resubscribe when you are ready to watch again. Keep in mind that content offerings may change during the lapse in your subscription.

3. How do I know if my Paramount+ subscription is through Roku or directly through Paramount+?

The easiest way is to check your bank statements. Look for the billing entity: if you see “Roku” or “Roku Channel,” it means you subscribed through Roku. If you see “Paramount+” or something similar, you subscribed directly through the Paramount+ website.

4. I cancelled my Paramount+ subscription, but I’m still being charged! What should I do?

First, verify that the charge is indeed from Paramount+. Then, contact the billing entity (either Roku support or Paramount+ support, depending on how you subscribed). Provide them with your account details and cancellation confirmation (if you have it). Don’t delay – act promptly to resolve the issue.

5. Can I cancel Paramount+ from my Roku TV directly?

Yes, the process is the same as cancelling on a Roku streaming device. Navigate to “Settings,” then “Account,” then “Manage subscriptions,” find Paramount+, and cancel. This assumes you subscribed through Roku, of course.

6. What happens to my downloaded content if I cancel Paramount+?

Once your Paramount+ subscription is cancelled, you will lose access to any downloaded content. This content is encrypted and tied to your active subscription.

7. I forgot my Roku PIN. How can I cancel Paramount+?

If you forgot your Roku PIN, you’ll need to reset it. Go to my.roku.com in a web browser, sign in to your account, and look for the “PIN preference” setting. Follow the instructions to reset your PIN. Once reset, you can access your subscriptions and cancel Paramount+.

8. Will cancelling Paramount+ remove the app from my Roku device?

No. Cancelling your subscription only stops the billing. The Paramount+ app will remain on your Roku device until you manually remove it. To remove the app, highlight it on the home screen, press the * button on your Roku remote, and select “Remove channel.”

9. If I resubscribe to Paramount+ later, will my viewing history and preferences be saved?

It depends. If you resubscribe using the same account credentials (email address), your viewing history and preferences may be retained. However, there’s no guarantee, so be prepared to start fresh.

10. Can I cancel my Paramount+ subscription through the Roku mobile app?

No, you cannot manage subscriptions directly through the Roku mobile app. You’ll need to use your Roku device or the Roku website (my.roku.com) to manage your subscriptions.

11. Is there a cancellation fee for cancelling Paramount+ on Roku?

No, there are no cancellation fees for cancelling your Paramount+ subscription. You simply stop the recurring billing.

12. I’m on a free trial of Paramount+. How do I ensure I’m not charged when the trial ends?

The best way to avoid being charged is to cancel your subscription at least 24 hours before the trial period ends. Follow the cancellation steps outlined above, depending on how you subscribed. Keep a record of the cancellation confirmation to prevent any disputes.

Cancelling Paramount+ on Roku is a simple process once you understand where you originally subscribed. Remember to double-check your account and billing statements to ensure the cancellation is processed correctly. Armed with this knowledge, you can confidently manage your streaming subscriptions!