How To Cancel Your Uber Eats Membership: A Foodie’s Guide to Freedom

So, you’re looking to break free from your Uber Eats membership. Maybe your cravings have subsided, or perhaps your budget needs a breather. Whatever the reason, cancelling your subscription is a straightforward process. Let’s dive right into how you can cancel your Uber Eats membership in a few simple steps. You can do this either through the Uber Eats app or through the Uber website.

Cancelling Via The Uber Eats App

1. Open the Uber Eats App: Launch the Uber Eats application on your smartphone or tablet.
2. Navigate to Account: Look for the “Account” icon, typically found in the bottom right corner of the screen. Tap on it.
3. Access Uber One/Eats Pass: Within the Account section, find and select either “Uber One” or “Eats Pass,” depending on which membership you have.
4. Manage Membership: You should see an option to “Manage Membership.” Tap on this.
5. Cancel Membership: Scroll down to the bottom of the page. You should find the “Cancel Membership” or “End Membership” button. Tap on it. Uber may present you with some incentives to stay, such as a discount on your next order. You will need to indicate that you still want to cancel your membership by choosing “Continue to Cancel”
6. Confirm Cancellation: The app will likely ask you to confirm your decision. Follow the prompts and confirm that you want to cancel. You may be asked to select a reason for cancelling. Select the reason that best suits you and press “Submit”.
7. Confirmation: Once you’ve completed these steps, you should receive a confirmation message indicating that your membership has been cancelled. You may also receive an email confirming the cancellation.

Cancelling Via The Uber Website

1. Go to the Uber Website: Open your web browser and navigate to Uber.com.
2. Log In: Click on “Sign In” in the upper right corner and enter your account credentials (the same email and password you use for the Uber Eats app).
3. Access Your Account: Click on your profile icon. This may be located in the top right corner, after logging in.
4. Select Uber One/Eats Pass: Look for an option related to “Uber One” or “Eats Pass”. The wording might vary slightly.
5. Manage Membership: You should see an option to “Manage Membership.” Select this.
6. Cancel Membership: Scroll down to the bottom of the page. You should find the “Cancel Membership” or “End Membership” button. Click on it. Again, you may be presented with reasons to stay. If you still want to cancel, select “Continue to Cancel”.
7. Confirm Cancellation: Follow the on-screen instructions to confirm your cancellation. You might be asked for a reason for cancelling. Provide it if you wish, and then confirm.
8. Confirmation: You should receive a confirmation message on the website. You should also receive an email confirming that your Uber Eats membership has been cancelled.

Frequently Asked Questions (FAQs) About Cancelling Uber Eats Membership

Here are some common questions you might have about cancelling your Uber Eats membership:

What is Uber One?

Uber One is Uber’s unified membership program. It combines the benefits of both Uber Eats Pass and Uber rides benefits into a single subscription. It offers perks like unlimited $0 delivery fees, discounts on eligible rides, and priority support. If you have Uber One, cancelling it will affect both your food delivery and ride benefits.

What is Eats Pass?

Eats Pass was Uber Eats’ earlier subscription service. It primarily focused on food delivery, offering benefits like $0 delivery fees and discounts on eligible orders. Uber One has largely replaced Eats Pass, so you are more likely to be a member of Uber One.

Will I Get a Refund If I Cancel My Uber Eats Membership?

Refunds are typically not provided for the remaining period of your subscription. You will generally retain the benefits of your membership until the end of the current billing cycle. Check the terms and conditions of your specific membership for details.

Can I Cancel My Uber Eats Membership at Any Time?

Yes, you can cancel your Uber Eats membership at any time. However, as mentioned above, you usually won’t receive a refund for the unused portion of your subscription period.

What Happens After I Cancel My Uber Eats Membership?

After cancellation, you will lose the benefits associated with the membership once the current billing cycle ends. This includes free delivery, discounts, and any other perks that came with your subscription. You will revert to paying standard delivery fees and prices.

How Can I Confirm My Uber Eats Membership Has Been Cancelled?

You should receive a confirmation email from Uber Eats after cancelling your membership. You can also check your account within the Uber Eats app or website. The section that previously showed your active membership should now indicate that you are not subscribed.

Can I Pause My Uber Eats Membership Instead of Cancelling?

Uber Eats does not typically offer a pause option for its membership. Your choices are usually to either maintain the subscription or cancel it entirely.

What If I’m Having Trouble Cancelling My Uber Eats Membership?

If you encounter difficulties cancelling through the app or website, contact Uber Eats support directly. You can usually find the support option within the app or on the Uber website. Explain your situation and they should be able to assist you with the cancellation process.

Can I Reactivate My Uber Eats Membership Later?

Yes, you can reactivate your Uber Eats membership at any time. Simply navigate to the membership section in the app or website and follow the instructions to resubscribe.

Will Cancelling My Uber Eats Membership Affect My Regular Uber Account?

Cancelling your Uber Eats membership will not affect your regular Uber account. You will still be able to use Uber for rides, and you can still order from Uber Eats as a non-member, paying the standard delivery fees.

I Was Charged After I Cancelled – What Should I Do?

If you were charged after cancelling your Uber Eats membership, immediately contact Uber Eats support. Provide them with proof of your cancellation (such as the confirmation email or a screenshot of your account showing the cancellation). They should be able to investigate the charge and issue a refund if appropriate.

Is There a Commitment Period for Uber Eats Membership?

Uber Eats memberships are typically offered on a monthly basis, with no long-term commitment. You are free to cancel at any time, although, as previously mentioned, you won’t receive a refund for the remaining time in the month.

By following these steps and understanding these FAQs, you should have no problem managing your Uber Eats membership. Happy (or perhaps unhappy, depending on your reason for cancelling!) eating!