How to Revert to the Old Outlook: A Tactical Guide

So, you’ve taken the plunge and tried the “New Outlook,” only to find yourself longing for the familiar embrace of the classic Outlook interface. Don’t fret; you’re not alone. Many users find the transition jarring, and thankfully, reverting is often straightforward. Here’s the definitive guide on how to get back to the Outlook you know and love.

The easiest way to revert to the old Outlook is typically a toggle switch within the New Outlook application itself. Look for a setting labeled something like “Try the new Outlook” or “New Outlook toggle” located in the top right-hand corner of the application window. Turn this toggle off. You will usually be prompted to provide feedback, which Microsoft uses to improve the New Outlook, but it isn’t required. The application will then relaunch into the classic Outlook interface.

Understanding the Reversion Process

Before diving in, it’s essential to understand that the ability to revert is often temporary and dependent on the version of Outlook you’re using and Microsoft’s rollout strategy. Microsoft is actively pushing users toward the New Outlook, so the toggle switch may disappear in future updates.

Checking Your Outlook Version

Knowing which Outlook version you’re running is crucial. Typically, this can be found under the “File” menu, then “Account” or “Office Account.” Look for the “About Outlook” section. The precise steps might differ slightly depending on whether you’re using Outlook for Windows, Outlook for Mac, or Outlook on the web.

Reverting Within the Outlook Application (Desktop)

This is the most common and straightforward method:

1. Locate the “New Outlook” toggle: This switch is usually positioned prominently in the upper-right corner of the Outlook window.
2. Turn the toggle OFF: Click on the toggle to switch it off.
3. Provide Feedback (Optional): Outlook will usually ask why you’re reverting. This is optional but helpful for Microsoft’s development.
4. Restart Outlook: The application will automatically close and relaunch, opening the classic Outlook.

Reverting in Outlook on the Web

The process is similar for Outlook on the web (accessed through a web browser):

1. Sign in to Outlook on the web: Go to outlook.office.com in your web browser and sign in with your Microsoft account.
2. Locate the “New Outlook” toggle: Similar to the desktop app, look for a toggle in the upper-right corner.
3. Turn the toggle OFF: Click the toggle to switch it off.
4. Refresh the Browser: In some cases, you may need to manually refresh your browser (usually by pressing F5 or the refresh button).

What to do If the Toggle is Missing

Sometimes, the “New Outlook” toggle isn’t present. This could be due to several reasons:

• Mandatory Update: Your organization might have mandated the use of the New Outlook, removing the option to revert.
• Account Type: Some account types (e.g., certain Exchange configurations) may not support reverting.
• Rollout Phase: Microsoft might be phasing out the toggle, especially as they move towards permanently replacing the classic Outlook.

In such cases, you may need to explore alternative solutions, such as using an older version of Outlook (if available) or adjusting to the New Outlook interface. If it’s mandated by an organization, contact the IT department.

Frequently Asked Questions (FAQs) About Reverting to Old Outlook

Here are answers to common questions about reverting to the familiar classic view.

1. Why would I want to revert to the old Outlook?

Users often revert because they find the New Outlook interface unfamiliar, less intuitive, or lacking features they rely on in the classic version. Performance issues and compatibility problems with certain add-ins can also drive the decision to revert. Familiarity and workflow preferences are key factors.

2. Will I lose any data if I revert to the old Outlook?

Generally, no. Reverting doesn’t delete your emails, contacts, calendar events, or other data. The data is stored on the server, and both the New and classic Outlook access the same data. However, it’s always wise to back up your important data before making significant changes to software configurations, just as a precaution.

3. How long can I keep using the old Outlook?

This is the million-dollar question! Microsoft is actively pushing users toward the New Outlook. The availability of the toggle to revert is temporary and subject to change. It’s essential to stay informed about Microsoft’s announcements regarding the future of the classic Outlook. Eventually, the option to revert will likely be removed permanently.

4. What are the key differences between the old and new Outlook?

The New Outlook boasts a redesigned interface, improved search capabilities, and tighter integration with other Microsoft services. It also aims for cross-platform consistency, meaning the experience will be similar across Windows, Mac, and the web. However, some users find the new interface less efficient or miss features from the classic version. Some functionalities, like offline support, can be noticeably different.

5. What if I don’t see the “New Outlook” toggle?

As mentioned earlier, the missing toggle can indicate a mandatory update, an incompatible account type, or that Microsoft is phasing out the option to revert. Check with your IT department if the update is company mandated.

6. Can I install an older version of Outlook to revert?

Potentially, but this isn’t always recommended. Using unsupported or outdated software can introduce security vulnerabilities and compatibility issues. Additionally, older versions might eventually become incompatible with Microsoft’s servers. If you do consider this option, ensure you have a legitimate license and understand the risks.

7. What happens to my custom settings and add-ins when I revert?

Generally, your settings and add-ins should be preserved when reverting. However, some add-ins designed specifically for the New Outlook might not work in the classic version, and vice versa. It’s best to test your essential add-ins after reverting to ensure they function correctly.

8. Is the New Outlook better than the old Outlook?

“Better” is subjective. The New Outlook offers a modern interface and improved integration with Microsoft services. However, some users prefer the classic Outlook’s familiarity and specific features. The ideal choice depends on your individual needs and preferences. For example, if you rely heavily on specific VBA scripts, the New Outlook might not be suitable yet.

9. Will Microsoft eventually force everyone to use the New Outlook?

Almost certainly. Microsoft has a history of eventually deprecating older software versions. While the exact timeline is uncertain, it’s highly likely that the classic Outlook will eventually be phased out entirely, making the New Outlook the only option.

10. How do I provide feedback to Microsoft about the New Outlook?

Microsoft actively solicits feedback on the New Outlook. When reverting, you’ll often be prompted to provide comments. You can also submit feedback through the “Help” menu within the Outlook application or through the Microsoft Feedback Hub app. Your feedback can influence future development.

11. What are the potential problems I might encounter after reverting?

While reversion is usually smooth, you might encounter minor issues such as:

• Add-in incompatibility: Some add-ins might not work correctly.
• Display glitches: Minor visual issues might occur, requiring a restart.
• Account re-configuration: In rare cases, you might need to re-configure your email account.
• Sync Issues: It’s a good idea to monitor if your emails are being synced appropriately.

12. Where can I find official documentation and support for both Outlook versions?

Microsoft provides extensive documentation and support for both the classic and New Outlook on their official website (support.microsoft.com). You can search for specific issues, browse articles, and contact Microsoft support for assistance. The Microsoft Tech Community is another valuable resource for troubleshooting and getting answers from other users and Microsoft experts.

Reverting to the old Outlook is a viable option, but it’s essential to understand the temporary nature of this solution and stay informed about Microsoft’s plans for the future of Outlook. Embrace change when necessary, and explore the features of the New Outlook to see if it can eventually meet your needs.