How to Call in Sick to Target: A Comprehensive Guide for Team Members

Calling in sick isn’t anyone’s favorite task, but sometimes it’s unavoidable. At Target, knowing the proper procedure ensures a smooth process and helps maintain a positive working relationship. This guide will walk you through the steps, offer helpful tips, and address frequently asked questions.

Calling in Sick: The Target Way

The primary method for calling in sick at Target is by contacting your store directly and speaking with a Team Lead or Human Resources (HR) representative. Do not assume a text or email will suffice unless specifically instructed otherwise by your management team. Here’s a breakdown:

1. Call Early: As soon as you know you won’t be able to make it to work, call. The earlier you call, the better it is for the store to make necessary arrangements to cover your shift. Aim to call at least 2-3 hours before your scheduled start time, but earlier is always preferred.
2. Find the Right Number: Locate the direct phone number for your specific Target store. This can usually be found on your schedule, in the Target employee app, or by doing a quick search online. Do not call the general Target customer service number.
3. Speak to a Team Lead or HR: When you call, clearly state your name, team member ID (if you know it), and that you are calling in sick. Ask to speak with a Team Lead or someone in HR. If they aren’t immediately available, ask when would be the best time to call back to speak with someone.
4. Provide Necessary Information: Be prepared to provide the following information:
   • Your name and team member ID (if you have it memorized).
   • The reason you are calling in sick (briefly; you don’t need to overshare medical details).
   • The shift(s) you will be missing (date and time).
   • If you have a doctor’s note (if applicable or required).
   • Your contact information in case they need to reach you.
5. Follow Up (If Necessary): Depending on your store’s policy or the length of your absence, you may need to provide additional documentation, such as a doctor’s note, when you return to work. Make sure you understand the requirements before ending the call.
6. Document Your Call: Keep a record of the date and time you called, the name of the person you spoke with, and any instructions they gave you. This is crucial for your own protection and in case any discrepancies arise.

Important Considerations:

• Communication is Key: Even if you feel terrible, make the effort to communicate your absence promptly. This shows respect for your team and allows them to adjust accordingly.
• Be Honest (Within Reason): While you don’t need to disclose every detail of your illness, avoid making up elaborate stories. Simply stating you are feeling unwell and unable to work is usually sufficient.
• Review Target’s Attendance Policy: Familiarize yourself with Target’s attendance policy. This document will outline the guidelines for call-outs, sick time accrual (if applicable), and potential consequences for excessive absenteeism. You can usually find this information on Workday or by asking your HR representative.
• Use Sick Time Wisely (If Applicable): If you have accrued sick time, understand how to utilize it. Some states and local jurisdictions mandate paid sick leave, so familiarize yourself with the relevant laws.

Frequently Asked Questions (FAQs)

1. Can I call in sick via text message or email?

Generally, no. Unless your specific team lead or HR representative has explicitly told you that texting or emailing is acceptable, you should always call the store directly. Relying on electronic communication may not be considered an official call-out and could lead to attendance issues.

2. What if I can’t reach a Team Lead or HR representative when I call?

If you can’t immediately reach a Team Lead or HR, ask the person who answers the phone when the best time to call back would be to speak with one. Document the time you called and the name of the person you spoke with. Persistence is key to ensure your absence is properly reported.

3. Do I need a doctor’s note to call in sick?

Whether you need a doctor’s note depends on Target’s policy, your state’s laws, and the duration of your absence. Typically, a doctor’s note is required for absences lasting three or more consecutive days. However, some stores may require it even for shorter absences, especially if there’s a pattern of call-outs. Check with your HR department to confirm the specific requirements.

4. How much notice do I need to give when calling in sick?

The sooner, the better! Aim to call in sick at least 2-3 hours before your scheduled shift, allowing the store adequate time to find coverage. Calling as early as possible demonstrates responsibility and consideration for your team.

5. Will I get in trouble for calling in sick?

Calling in sick occasionally due to genuine illness is generally acceptable. However, excessive absenteeism, especially without proper documentation, can lead to disciplinary action. Target’s attendance policy outlines the specifics. Familiarize yourself with the policy to understand the consequences of excessive call-outs.

6. How does calling in sick affect my attendance record?

Each call-out will be recorded on your attendance record. Target uses an attendance point system (or similar system) to track absences and tardiness. Accumulating too many points can lead to warnings, suspensions, or even termination. Understand how Target’s attendance point system works.

7. What if I start feeling sick during my shift?

Inform your Team Lead or another manager immediately. They will assess your condition and determine the best course of action. They may send you home early or reassign you to a less demanding task. Prioritize your health and the well-being of your colleagues.

8. What if I have a chronic illness that causes frequent absences?

If you have a chronic illness, consider discussing it with HR and exploring options such as FMLA (Family and Medical Leave Act) leave or reasonable accommodations. Providing documentation from your doctor can help protect your job and ensure you receive the support you need.

9. How do I use my accrued sick time when calling in sick?

When calling in sick, inform the Team Lead or HR representative that you would like to use your accrued sick time to cover your absence. They will guide you through the necessary steps to properly record the time off. Ensure that your request aligns with Target’s sick time policy and any applicable state or local laws.

10. What are my rights if I’m threatened with disciplinary action for calling in sick?

If you believe you are being unfairly targeted or threatened with disciplinary action for legitimate illness, document everything, including the dates and times of conversations, the names of individuals involved, and the specific reasons given for the disciplinary action. Consult with HR or a legal professional if you believe your rights are being violated.

11. Can I be required to find someone to cover my shift when I call in sick?

Typically, no. It is the responsibility of Target management to find coverage for your shift. While you can offer to help by contacting colleagues (with your manager’s permission), you should not be required to find a replacement yourself.

12. What happens if I call in sick on a holiday or during a peak season?

Calling in sick on a holiday or during a peak season can place a significant strain on the store. While illness is unavoidable, try to avoid scheduling non-essential appointments or activities during these crucial times. If you must call in sick, provide as much advance notice as possible. Expect that you will be asked more questions about your condition and when you expect to be back to work than if you had called out on a less busy day.