How to Cancel Subscribe & Save on Amazon: A Simple Guide

Canceling your Amazon Subscribe & Save subscription is a straightforward process that can be accomplished in just a few steps. Simply log into your Amazon account, navigate to the “Subscribe & Save” section under your account settings, locate the subscription you wish to cancel, and click the “Cancel subscription” button.

Understanding Amazon Subscribe & Save

Amazon’s Subscribe & Save program offers a convenient way to automatically receive recurring deliveries of your frequently purchased items. You choose the frequency of delivery (ranging from monthly to every six months), and in return, you receive a discount on the items. It’s a fantastic way to save time and money on household essentials, pet supplies, and more. However, life changes, and sometimes you need to cancel a subscription.

Step-by-Step Guide to Cancelling Subscribe & Save

Here’s a detailed, step-by-step guide to canceling your Subscribe & Save subscription:

1. Log in to Your Amazon Account: The first step is to log in to your Amazon account. Make sure you’re logged into the account associated with the Subscribe & Save subscription you want to cancel.
2. Navigate to Your Account Settings: Once logged in, hover over “Account & Lists” in the top right corner of the Amazon homepage. A drop-down menu will appear. Click on “Your Account.”
3. Find the “Subscribe & Save” Section: In your account settings, scroll down until you find the “Ordering and shopping preferences” section. Within this section, you’ll see “Subscribe & Save.” Click on it.
4. Locate the Subscription You Want to Cancel: The “Subscribe & Save” page displays a list of all your active subscriptions. Browse through this list to find the specific item and delivery schedule you wish to cancel.
5. Cancel the Subscription: Once you’ve found the correct subscription, look for the “Cancel subscription” button or link. This is typically located near the subscription details. Click on this button.
6. Confirm Your Cancellation: Amazon will likely present you with a confirmation screen asking if you’re sure you want to cancel. Read the information carefully and confirm your cancellation. You might be offered alternative options, such as skipping a delivery or changing the delivery frequency.

Alternative Cancellation Method Via the App

If you prefer to use the Amazon app, the process is slightly different:

1. Open the Amazon App: Launch the Amazon app on your smartphone or tablet.
2. Access the Menu: Tap the menu icon (usually three horizontal lines) located in the bottom right corner of the screen.
3. Go to “Your Account”: Scroll down and tap on “Your Account.”
4. Find “Subscribe & Save Settings”: Look for the “Manage Subscribe & Save” option under “Account settings” and tap it.
5. Locate and Cancel: Follow steps 4-6 from the desktop instructions to find and cancel your desired subscription.

Important Considerations Before Cancelling

Before you definitively cancel your subscription, consider these points:

• Check the Delivery Schedule: Ensure you’re not canceling a shipment that’s already in progress. Items typically ship a few days before the scheduled delivery date. Canceling too late might result in the shipment still being processed.
• Review the Discount: Be aware that canceling a subscription will remove the associated discount for that item. If you plan to repurchase the item regularly, you’ll need to buy it at its regular price.
• Consider Skipping a Delivery: Instead of canceling, you can often skip a delivery if you don’t need the item right away. This allows you to maintain the discount and subscription benefits for future deliveries.
• Changing Delivery Frequency: Amazon allows you to adjust the delivery frequency. If you find you’re receiving items too frequently, consider changing the delivery schedule instead of canceling.

Frequently Asked Questions (FAQs) About Cancelling Subscribe & Save

Here are some frequently asked questions to help you better understand the Subscribe & Save cancellation process:

1. Will I Be Charged if I Cancel My Subscribe & Save Subscription?

No, you will not be charged if you cancel your Subscribe & Save subscription before the next scheduled shipment. However, if you cancel after the shipment has already been processed, you’ll still be charged and receive the item. Check your order history to confirm the shipping date.

2. Can I Reactivate a Cancelled Subscribe & Save Subscription?

Yes, in most cases, you can reactivate a cancelled Subscribe & Save subscription. Simply go to the product page on Amazon and look for the “Subscribe & Save” option. You can then re-enroll and choose your desired delivery frequency. Note that the availability and pricing might have changed since you originally subscribed.

3. What Happens to My Discount if I Cancel?

When you cancel a subscription, you lose the associated discount. If you decide to purchase the item again in the future, it will be at the regular price (unless there is a sale or promotion running).

4. Can I Cancel Only One Item in My Subscribe & Save Subscription?

Yes, you can cancel individual items within your Subscribe & Save subscriptions. The process described above allows you to select and cancel specific subscriptions without affecting others.

5. How Do I Know If My Cancellation Was Successful?

After you cancel your Subscribe & Save, Amazon will usually send a confirmation email. You can also check the “Subscribe & Save” section of your account to verify that the subscription is no longer listed as active.

6. What if I Can’t Find the “Cancel subscription” Button?

If you’re having trouble finding the “Cancel subscription” button, double-check that you’re logged into the correct Amazon account. Also, make sure the shipment hasn’t already been processed, as the button may disappear once the order is being prepared for shipment. If problems persist, contact Amazon customer service for assistance.

7. Can I Cancel a Subscribe & Save Subscription Right After I Sign Up?

Yes, you can cancel a Subscribe & Save subscription immediately after signing up. There is no waiting period. If you signed up by mistake or changed your mind, you’re free to cancel right away.

8. Is There a Limit to How Many Subscriptions I Can Cancel?

No, there is no limit to the number of Subscribe & Save subscriptions you can cancel. You have full control over managing your subscriptions as needed.

9. What if I Want to Pause My Subscription Instead of Cancelling?

Instead of cancelling, consider skipping a delivery or pausing your subscription. This allows you to maintain the discount and subscription benefits for future deliveries while temporarily stopping shipments.

10. Does Cancelling a Subscribe & Save Affect My Amazon Prime Membership?

No, cancelling a Subscribe & Save subscription does not affect your Amazon Prime membership. These are two separate programs. Your Prime benefits will remain intact regardless of your Subscribe & Save activity.

11. What if I Have Already Been Charged for an Item I Want to Cancel?

If you’ve already been charged for an item and you want to cancel it, you’ll need to wait for the delivery to arrive. Once you receive the item, you can initiate a return through Amazon’s return center.

12. Can I Get a Refund on an Item I Cancelled After It Shipped?

If you cancel a subscription after the item has already shipped, you will still receive the item and be charged for it. To get a refund, you’ll need to return the item according to Amazon’s return policy. Check the return eligibility of the item in your order history.

By following these steps and understanding the answers to these frequently asked questions, you can confidently manage your Amazon Subscribe & Save subscriptions and cancel them whenever necessary.