How Do You Cancel Your Netflix Membership?

Cancelling your Netflix membership is a remarkably straightforward process, designed to be user-friendly and completed in a matter of minutes. You can terminate your subscription through your web browser or through the Netflix app on your mobile device, and your access will typically continue until the end of your current billing cycle. Below, we’ll break down the exact steps, ensuring you’re fully equipped to manage your subscription on your own terms.

Cancelling Your Netflix Membership: A Step-by-Step Guide

Here’s a detailed breakdown of how to cancel your Netflix membership through your web browser:

1. Log in to Your Account: Open your web browser (Chrome, Firefox, Safari, etc.) and navigate to the Netflix website (www.netflix.com). Enter your email address and password to log in to your account.

2. Access Your Account Settings: Once logged in, hover over your profile icon in the top-right corner of the screen. A drop-down menu will appear. Click on “Account“.

3. Find the Cancellation Option: On your account page, you’ll see a section labeled “Membership & Billing“. Look for the “Cancel Membership” button and click on it. This button is typically prominently displayed.

4. Confirm Your Cancellation: Netflix will likely present you with options to keep your membership, such as changing your plan. However, if you’re sure you want to cancel, proceed to the confirmation screen. Click on “Finish Cancellation“.

5. Cancellation Confirmation: You should receive a confirmation message on the screen indicating that your membership has been cancelled. Netflix will also typically send a confirmation email to your registered email address. Make sure to check your inbox to ensure you have proof of cancellation.

If you are using the Netflix App:

1. Open the App: Launch the Netflix app on your smartphone or tablet.
2. Access the Menu: Tap on your profile icon or menu icon (usually three horizontal lines) located at the top or bottom corner of the screen.
3. Navigate to Account: Select “Account” from the menu options. This will typically redirect you to the Netflix website in your mobile browser.
4. Follow Steps 3-5 Above: From this point, follow the same steps outlined for cancelling through a web browser (steps 3-5). You may need to log in again.

Important Considerations Before Cancelling

• Billing Cycle: Remember, your cancellation will be effective at the end of your current billing cycle. You can continue to stream content until that date. Check your billing details on the “Account” page to know exactly when your access will end.
• Rejoining: If you decide to rejoin Netflix within 10 months, your viewing preferences, profiles, and account details will be saved. After 10 months, this data may be purged.
• Free Trials: If you’re cancelling a free trial, ensure you do so before the trial period ends to avoid being charged for the subsequent month. Mark your calendar!
• Third-Party Billing: If you pay for Netflix through a third-party platform like iTunes or your mobile provider, you’ll need to manage your subscription through that platform’s billing settings, not directly through Netflix.
• Download Restrictions: Once your subscription is cancelled, you cannot access downloaded content. Be sure to watch anything you’ve downloaded before the end of your billing cycle.
• Review Your Account: Take one final look at your “Account” page to verify the cancellation date and billing information before closing out the process.

FAQs: Your Netflix Cancellation Questions Answered

Below are some Frequently Asked Questions (FAQs) regarding canceling your Netflix membership, to help you navigate the process with ease and understanding:

1. What happens to my profiles when I cancel Netflix?

Your profiles are saved for 10 months after you cancel. If you resubscribe within that period, you can pick up right where you left off with your viewing history and preferences intact. After 10 months, they may be deleted.

2. Can I cancel my Netflix subscription immediately?

No, Netflix doesn’t offer immediate cancellations with a pro-rated refund. Your access continues until the end of your current billing period, regardless of when you cancel within that period.

3. How do I confirm that my Netflix subscription is cancelled?

Check for a confirmation email from Netflix in your registered email address. You can also log back into your account; if cancelled successfully, you’ll see a message indicating your cancellation and the date your access ends.

4. I’m being billed by iTunes/Google Play. How do I cancel?

You must cancel your subscription through the respective platform’s subscription settings. For iTunes, go to your Apple ID settings. For Google Play, go to the Play Store, then Menu -> Subscriptions.

5. What if I can’t find the “Cancel Membership” button?

Ensure you’re logged in and viewing the “Account” page. If you still can’t find the button, contact Netflix customer support directly. They can assist you with the cancellation process.

6. Can I pause my Netflix subscription instead of cancelling?

Netflix does not offer a pause feature. The only option is to cancel your membership and resubscribe later.

7. Will I get a refund if I cancel Netflix mid-month?

No, Netflix does not offer refunds for partial billing periods. You’ll have access to Netflix until the end of the billing cycle you’ve already paid for.

8. What happens to my Netflix gift card balance if I cancel?

Your gift card balance remains on your account. If you resubscribe, the balance will be automatically applied to your subscription fees. Any remaining balance will continue to exist on your account.

9. I forgot my Netflix password. How can I cancel?

Use the “Forgot Password” link on the Netflix login page to reset your password. Once you regain access to your account, you can proceed with the cancellation process.

10. How do I cancel Netflix if I’m using someone else’s account?

You cannot cancel a subscription if you are not the account holder. The person who owns the account needs to log in and cancel the membership themselves.

11. Can I still watch downloaded content after I cancel Netflix?

No, once your subscription is cancelled, you lose access to all downloaded content. Make sure to watch everything you want to see before your cancellation takes effect.

12. What happens if I accidentally cancel my Netflix subscription?

You can reactivate your account by logging back in and choosing a new plan. As long as you reactivate within 10 months, your viewing history and profiles should be restored.