How Long Does a Background Check Take for DoorDash? A Dashers’ Deep Dive

So, you’re ready to join the ranks of DoorDash drivers, cruising around town and earning extra cash on your own schedule. Excellent choice! But before you fire up that app and start accepting orders, there’s one crucial step: the background check. The big question on everyone’s mind is: just how long does this background check take?

Here’s the straightforward answer: a DoorDash background check typically takes between 2 to 10 business days to complete. However, in some cases, it can take longer, depending on several factors which we’ll delve into later. Now, let’s unravel the mysteries behind this process, explore potential delays, and equip you with the knowledge you need to navigate it smoothly.

Understanding the DoorDash Background Check Process

The background check is DoorDash’s way of ensuring the safety and security of its customers and other dashers. DoorDash partners with a third-party vendor, typically Checkr, a reputable background check company, to conduct these screenings.

What Does the Background Check Entail?

The DoorDash background check typically includes the following:

• Criminal History Search: This is the core of the process. Checkr will search national and local databases for any criminal records associated with your name and date of birth. They’re looking for convictions that could disqualify you, such as violent crimes, theft, or drug-related offenses.
• Motor Vehicle Record (MVR) Check: DoorDash needs to ensure you’re a safe driver. This check examines your driving history, looking for violations such as DUIs, excessive speeding tickets, or license suspensions.
• Social Security Number (SSN) Trace: This is primarily used to verify your identity and ensure that the information you’ve provided is accurate.
• Sex Offender Registry Check: This is standard practice to ensure the safety of the community.

Factors Affecting Background Check Duration

While the 2-to-10 business day timeframe is a good rule of thumb, several factors can influence how long your background check ultimately takes.

• Accuracy of Information: Providing accurate and complete information is paramount. Any discrepancies or missing details can lead to delays as Checkr attempts to verify the information.
• County Courthouse Delays: The speed at which county courthouses process records requests can vary significantly. Some counties have faster turnaround times than others.
• State Laws and Regulations: Different states have different laws regarding access to criminal records. Some states may have restrictions or require additional steps that can prolong the process.
• High Volume of Applications: If DoorDash is experiencing a surge in new driver applications, Checkr may be overwhelmed, leading to longer processing times.
• Criminal Record Flags: If your background check reveals a potential criminal record, it will likely take longer to investigate and verify the information.
• Name Variations: If you have a common name or have used different names in the past, it may take longer to differentiate your records from those of other individuals with similar names.

Troubleshooting Background Check Delays

If your background check is taking longer than expected, don’t panic! There are a few steps you can take.

• Check Your Email: Check your email (including your spam folder) for any communication from Checkr or DoorDash. They may be requesting additional information or clarification.
• Contact Checkr Support: Checkr typically provides a way to check the status of your background check. Contact their support team directly for updates and clarification.
• Contact DoorDash Support: If you’ve tried contacting Checkr and haven’t received a satisfactory response, reach out to DoorDash support. They may be able to provide additional assistance.

Frequently Asked Questions (FAQs) about DoorDash Background Checks

Here are 12 frequently asked questions to address your remaining concerns and ensure a smooth onboarding experience:

1. What Disqualifies You from Driving for DoorDash?

Certain criminal convictions and driving infractions can disqualify you. These commonly include:

• Violent crimes: Murder, robbery, assault, etc.
• Theft: Burglary, larceny, etc.
• Drug-related offenses: Distribution, possession with intent to distribute, etc.
• DUIs: Driving under the influence of alcohol or drugs.
• Reckless driving: Excessive speeding, hit-and-run, etc.
• License suspension or revocation: Especially for repeated offenses.

DoorDash’s specific criteria are subject to change, so it’s always best to refer to their official guidelines.

2. Can I Start Dashing Before My Background Check Is Complete?

No, you cannot start dashing until your background check is fully completed and approved by DoorDash. The app will not allow you to accept orders until you meet all the requirements.

3. How Far Back Does the Background Check Go?

The lookback period for the background check can vary depending on the state and the type of offense. Generally, DoorDash looks back at least 7 years for criminal convictions and driving infractions. However, some states may allow for a longer lookback period for certain serious offenses.

4. Is There a Fee for the DoorDash Background Check?

No, DoorDash typically covers the cost of the background check for its applicants. You should not be asked to pay for the initial background check.

5. What Happens if My Background Check Is Flagged?

If your background check reveals a potential issue, such as a criminal record or driving infraction, Checkr will typically notify you and provide you with an opportunity to dispute the information. You may be asked to provide additional documentation or clarification.

6. Can I Dispute My Background Check Results?

Yes, you have the right to dispute the accuracy of your background check results. Checkr will provide you with instructions on how to file a dispute and what information you need to provide.

7. How Often Does DoorDash Run Background Checks on Drivers?

DoorDash typically conducts background checks on new drivers during the application process. They may also conduct periodic background checks on existing drivers, although the frequency can vary.

8. What Happens if I Get a Ticket After Starting to Dash?

If you receive a traffic ticket after you’ve been approved to dash, it’s essential to maintain a clean driving record. If the ticket results in a serious violation, such as a DUI or reckless driving, it could potentially impact your eligibility to continue dashing. DoorDash may periodically review driver records.

9. What if I Have a Criminal Record That Has Been Expunged?

If your criminal record has been expunged, it may not appear on your background check. However, laws vary by state, and in some cases, expunged records may still be accessible to certain entities. It’s advisable to consult with an attorney to understand your rights and obligations.

10. How Does DoorDash Use My Background Check Information?

DoorDash uses your background check information to assess your eligibility to drive for their platform. They use the information to ensure the safety and security of their customers and other dashers. DoorDash is legally required to protect your personal information.

11. Does DoorDash Offer a Second Chance for Applicants with Prior Offenses?

DoorDash’s eligibility criteria for drivers can evolve. While some offenses automatically disqualify applicants, DoorDash might consider certain factors like the nature and severity of the offense, the time elapsed since the offense, and evidence of rehabilitation. There’s no guarantee, but demonstrating positive changes could influence their decision.

12. Can I Use a Different Background Check Service?

No, DoorDash requires you to use their designated background check provider, which is typically Checkr. You cannot submit a background check from a different service.

The Road Ahead: Dashing with Confidence

Understanding the DoorDash background check process is crucial for a smooth start to your dashing career. By being prepared, providing accurate information, and knowing your rights, you can navigate the process with confidence. Remember, patience is key. Once your background check is cleared, you’ll be well on your way to earning extra cash and enjoying the flexibility of being a DoorDash driver! So buckle up, stay informed, and get ready to hit the road!