Understanding Walmart’s Attendance Policy: How Many Points Can You Have?

The short answer is: Walmart’s attendance policy typically allows associates to accrue up to 5 points within a rolling 12-month period before facing termination. However, the intricacies of this policy, including excused absences, point values, and potential variations, necessitate a deeper dive. Let’s unpack the details.

Decoding the Walmart Points System

Walmart, like many large retailers, utilizes a points-based system to manage associate attendance and ensure operational efficiency. This system assigns points for various attendance infractions, such as tardiness, early departures, and unexcused absences. Accumulating too many points within a specific timeframe can lead to disciplinary action, including termination. Understanding how this system works is critical for maintaining good standing and job security.

Point Values: A Breakdown

The number of points assigned for each type of attendance infraction varies. While subject to change and local management discretion, these are generally the typical values:

• No Call, No Show: This is the most severe infraction, usually resulting in 3 points. Failing to notify management of your absence can trigger this penalty.
• Absence (Unexcused): An unexcused absence typically incurs 1 point.
• Tardiness/Early Departure (More than 9 minutes): Being late or leaving early by more than 9 minutes generally results in 0.5 points.
• Tardiness/Early Departure (Less than 10 minutes): This may result in 0.5 points or may not be pointable, it is up to your location’s management discretion.

It’s crucial to remember that these values are subject to change and can depend on store policies and local management decisions. Always consult your store’s specific attendance policy for the most up-to-date information.

How Points Accumulate

Points accumulate over a rolling 12-month period. This means that points “fall off” your record after 12 months from the date they were incurred. So, if you received a point on January 1st, 2024, it will be removed from your record on January 1st, 2025. It’s essential to keep track of your attendance and any points you’ve accrued.

Triggering Disciplinary Actions

While the maximum point threshold is generally 5 points, the specific disciplinary actions triggered at different point levels may vary slightly between stores. However, a typical progression looks like this:

• Verbal Coaching/Warning: This often occurs when an associate reaches a certain number of points, such as 2 or 3.
• Written Warning: As points accumulate further, a written warning is usually issued.
• Final Written Warning: This is the final step before termination.
• Termination: Reaching or exceeding the maximum point threshold (typically 5 points) usually results in termination.

It’s crucial to understand that management has some discretion in applying these disciplinary measures. Factors like past performance, overall attendance record, and the nature of the absences can influence the decision-making process.

Understanding Excused Absences and How to Avoid Points

While the points system might seem rigid, there are avenues for excusing absences and avoiding point accumulation. Understanding these is key to navigating the policy effectively.

Protected Time Off and Leave of Absence

Walmart offers various types of protected time off and leave of absence that, when properly requested and approved, do not accrue points. Examples include:

• Paid Time Off (PTO): Using PTO for planned absences prevents point accumulation, as long as it’s approved in advance.
• Protected Sick Leave (PSL): Depending on state and local laws, PSL can be used for illness without incurring points.
• Leave of Absence (LOA): Walmart provides various LOAs for qualifying reasons, such as medical leave, family leave, or military leave. These leaves, when approved, are typically point-free.
• Bereavement Leave: Time off for bereavement is also generally excused and does not result in points.

The Importance of Communication

Regardless of the reason for your absence, communication is crucial. Always notify your manager as soon as possible, preferably before your shift begins. This demonstrates responsibility and provides an opportunity to explain your situation.

Using PTO to Cover Absences

Whenever possible, use available PTO to cover planned absences. Requesting PTO in advance significantly reduces the likelihood of accruing points. Understand the procedures for requesting PTO at your specific store.

Frequently Asked Questions (FAQs)

Here are some frequently asked questions about Walmart’s attendance policy:

1. How do I check how many points I have?

Consult your manager or HR representative. Many locations also provide access to your attendance record through the Me@Walmart app or the WalmartOne website.

2. What happens if I’m late due to unforeseen circumstances, like a car accident?

Communicate with your manager immediately. While a car accident doesn’t automatically excuse tardiness, your manager may consider the situation and potentially waive the point, especially if you provide supporting documentation.

3. Does working overtime cancel out points?

No, working overtime does not cancel out points accrued for attendance infractions. Overtime is separate from attendance.

4. What if I have a doctor’s appointment?

Schedule doctor’s appointments outside of your scheduled work hours whenever possible. If that’s not possible, request time off using PTO well in advance. Providing documentation from your doctor may help, although it doesn’t automatically guarantee an excused absence.

5. Can I be terminated for a single “no call, no show”?

While unlikely for a first offense, a single “no call, no show” can lead to disciplinary action, including termination, especially if it’s a repeated offense or if you have a history of attendance issues.

6. What is the policy on religious holidays?

Walmart generally tries to accommodate religious holidays. Communicate with your manager well in advance to request time off for religious observances. Using PTO for these days is recommended.

7. How long does it take for points to fall off?

Points remain on your record for a rolling 12-month period. After 12 months from the date of the infraction, the points are removed.

8. Can I dispute a point if I believe it was unfairly given?

Yes, you have the right to dispute a point if you believe it was incorrectly assigned. Discuss the situation with your manager or HR representative and provide any supporting documentation to support your claim.

9. Does the attendance policy apply to all Walmart employees?

Yes, the attendance policy generally applies to all hourly associates. However, specific details may vary slightly based on position, location, and local laws.

10. Are there any exceptions to the point system?

There may be exceptions in certain circumstances, such as approved leaves of absence or accommodations for disabilities. Discuss any specific needs with your manager or HR representative.

11. What is the best way to avoid accumulating points?

The best strategies are proactive: Plan ahead, use PTO for anticipated absences, communicate with your manager promptly about any issues, and always be on time.

12. Where can I find a copy of Walmart’s official attendance policy?

The official Walmart attendance policy should be accessible through the Me@Walmart app, the WalmartOne website, or by contacting your HR department. Familiarize yourself with the specific policy for your location.

In conclusion, understanding Walmart’s attendance policy is crucial for maintaining your employment. By knowing the point values, excused absence options, and communication protocols, you can effectively manage your attendance and avoid disciplinary action. Remember to consult your local store’s policy for the most accurate and up-to-date information.