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How Much Does It Really Cost to Cancel Planet Fitness? A No-Nonsense Guide

The question on everyone’s mind: How much does it cost to cancel Planet Fitness? The short answer is it depends, but often the primary cost is simply the lingering sting of unfulfilled fitness goals. However, in terms of cold, hard cash, it can range from $0 to $58, possibly more depending on the timing of your cancellation and the specifics of your membership agreement. This article will break down all the potential costs and how to avoid unnecessary fees.

Understanding the Planet Fitness Cancellation Labyrinth

Navigating the cancellation process at Planet Fitness can feel like deciphering ancient hieroglyphics. They don’t exactly make it easy, and understanding the fine print is crucial to avoiding unwelcome surprises. Here’s a deep dive into the factors determining your cancellation cost:

Membership Type Matters: Black Card vs. Classic

Your membership type is the first determinant of your cancellation costs. Planet Fitness primarily offers two main membership options:

Classic Membership: This is the more basic and affordable option. Typically, there’s no long-term commitment with this membership, so cancellation is generally straightforward. However, it’s crucial to read your specific agreement, as some locations may have a small cancellation fee.
Black Card Membership: This premium membership offers perks like access to multiple locations, guest privileges, and tanning. However, it often comes with a 12-month commitment. Cancelling before the year is up will likely trigger a cancellation fee.

The Dreaded Annual Fee

Planet Fitness is notorious for its annual fee. It’s usually around $39 and is charged once a year, typically a month or two after you sign up. This is not a cancellation fee, but many members get caught off guard and assume it’s linked to their attempt to cancel. If you cancel shortly before the annual fee is due, you will still be charged. There is no way around this fee once you sign up and if it’s due.

Cancellation Fees: The Variable Expense

The cancellation fee itself is the primary direct cost of ending your Planet Fitness membership. It can range from $0 to $58, depending on your agreement and how far into your commitment you are. This fee is more commonly associated with cancelling a Black Card membership before the 12-month term is up. However, certain agreements may also have hidden cancellation fees. It’s important to review your contract for specifics.

Prorated Fees and Unused Benefits

You will likely not receive a refund for any unused portion of your current month’s membership fee upon cancellation. Planet Fitness typically operates on a no-refund policy for unused time. Also, cancelling during the annual fee month means you will still be charged for the annual fee.

The Official Planet Fitness Cancellation Process: A Step-by-Step Guide

Understanding how to cancel is just as important as understanding the cost. Planet Fitness requires you to cancel in person or via certified mail.

In-Person Cancellation: The Preferred Method (Sometimes)

This is generally the most recommended method as it allows you to get confirmation of your cancellation immediately. This can also be the more challenging one, as you must visit your specific Planet Fitness location (not just any location).

Visit Your Home Club: You must go to the Planet Fitness location where you signed up for your membership.
Request a Cancellation Form: Ask the front desk for a cancellation form.
Complete the Form: Fill out the form accurately and completely. Double-check all information.
Obtain Confirmation: Get a signed and dated copy of the cancellation form from a Planet Fitness employee. This is your proof of cancellation.
Follow Up: Consider checking your bank statements for the next month or two to ensure no further charges appear.

Certified Mail: The Reliable but Slower Alternative

If visiting in person is impossible, certified mail is your next best option.

Draft a Cancellation Letter: Write a clear and concise letter stating your intention to cancel your membership. Include your full name, membership number, date of birth, and contact information.
Include Required Information: Explicitly state your desire to cancel and the reason for cancellation (optional, but may help).
Send via Certified Mail: Mail the letter to your Planet Fitness location via certified mail with return receipt requested. This provides proof of mailing and confirmation of delivery.
Keep Records: Retain copies of your cancellation letter, the certified mail receipt, and the return receipt.
Follow Up: As with in-person cancellation, monitor your bank statements for any further charges.

Avoiding Cancellation Fees: Proactive Strategies

While sometimes unavoidable, there are steps you can take to minimize or eliminate cancellation fees.

Complete Your Commitment: If you’re near the end of your 12-month commitment with a Black Card membership, it might be worth sticking it out to avoid the cancellation fee.
Negotiate with Management: In some cases, especially if you have a valid reason (e.g., medical condition, relocation), you might be able to negotiate a waiver of the cancellation fee with the gym manager. It never hurts to ask!
Timing is Everything: Cancelling after the annual fee has already been charged avoids any confusion or potential disputes about that fee.
Read the Fine Print: Before signing up for any membership, carefully read the terms and conditions, paying close attention to cancellation policies and fees.
Consider a transfer: Some Planet Fitness locations will allow you to transfer your membership to someone else, provided they’re not already a member. This allows you to save on any cancellation fees.

Planet Fitness Cancellation FAQs: Your Burning Questions Answered

Here are some frequently asked questions to further clarify the cancellation process and potential costs:

1. Can I cancel my Planet Fitness membership online?

No, you cannot cancel your Planet Fitness membership online. Planet Fitness requires cancellation in person or via certified mail. This is a deliberate policy to make cancellation more difficult and encourage members to reconsider.

2. What happens if I just stop paying Planet Fitness?

This is strongly discouraged. If you stop paying without officially cancelling, Planet Fitness will likely send your account to collections, which can negatively impact your credit score. Always cancel formally.

3. Can I cancel my Planet Fitness membership if I move?

Yes, you can typically cancel your membership if you move, especially if there isn’t a Planet Fitness location within a reasonable distance of your new home. However, you may still need to provide proof of your new address (e.g., utility bill, lease agreement).

4. What if Planet Fitness isn’t honoring my cancellation request?

If you’ve followed the cancellation process correctly and Planet Fitness continues to charge you, document everything and contact their customer service department. If that doesn’t resolve the issue, consider filing a complaint with the Better Business Bureau (BBB) or your state’s attorney general’s office.

5. How long does it take for my Planet Fitness membership to be cancelled?

Once you submit your cancellation form in person or Planet Fitness receives your certified mail, the cancellation should be processed within 7-10 business days. Continue to monitor your bank statements.

6. Can I cancel my Planet Fitness Black Card membership early?

Yes, you can cancel your Black Card membership early, but you will likely incur a cancellation fee. The amount of the fee depends on your specific agreement.

7. What information do I need to cancel my Planet Fitness membership?

You typically need your full name, membership number, date of birth, and the address of the Planet Fitness location where you signed up.

8. Can I transfer my Planet Fitness membership to someone else?

Potentially, but it depends. Some Planet Fitness locations allow membership transfers, subject to certain conditions. Check with your specific location for details.

9. What if I have a medical condition that prevents me from using Planet Fitness?

In this situation, you may be able to cancel your membership without penalty by providing a doctor’s note. However, this is not always guaranteed and is at the discretion of Planet Fitness management.

10. How can I find my Planet Fitness membership agreement?

You should have received a copy of your membership agreement when you signed up. If you can’t find it, contact your Planet Fitness location and request a copy.

11. Is there a way to freeze my Planet Fitness membership instead of cancelling?

Yes, Planet Fitness typically offers a freeze option for a limited time, usually due to medical reasons or travel. There may be a small monthly fee associated with freezing your membership.

12. What is the best time of the month to cancel Planet Fitness?

The best time to cancel is after the annual fee has been charged (if you’re close to that date) and at least a few days before your next monthly billing date to avoid being charged for the following month.

The Final Rep: Knowledge is Power

Cancelling a Planet Fitness membership, while not always a walk in the park, is manageable with the right information. By understanding the potential costs, the proper cancellation procedures, and your rights as a member, you can navigate the process smoothly and avoid unnecessary fees. Remember to read your agreement carefully, document everything, and persistently follow up to ensure your cancellation is processed correctly. Now go forth and conquer your fitness goals, wherever they may lead you!