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How to Cancel ESPN+ Subscription on Roku: Your Definitive Guide

So, you’ve decided to part ways with your ESPN+ subscription through Roku. Perhaps you’ve exhausted the sports content, found a better deal elsewhere, or simply need to tighten the budget. Whatever the reason, canceling is a straightforward process, though not always intuitively obvious. Here’s the breakdown:

Unfortunately, you can’t directly cancel your ESPN+ subscription from within the ESPN app on your Roku device. Roku acts as a gateway, but the subscription management happens either directly through ESPN or through Roku’s own subscription service, depending on how you initially signed up. To cancel, you’ll need to take one of these routes:

If you subscribed directly through ESPN+: You’ll need to cancel through the ESPN+ website or mobile app using the account you used to create your subscription.
If you subscribed through Roku: You’ll need to cancel directly through your Roku account, either on your Roku device, or through the Roku website.

Let’s delve into each scenario.

Canceling ESPN+ Subscribed Directly Through ESPN+

If you signed up for ESPN+ through their website or mobile app, this is your cancellation route. This is the more likely scenario for many users.

Step 1: Access Your ESPN+ Account

Head over to the ESPN+ website (espn.com) on your computer or open the ESPN app on your phone or tablet. Make sure you’re logged in with the same credentials you used to subscribe. This is crucial! Forgetting your login details is a common stumbling block.

Step 2: Navigate to Subscription Settings

On the website, look for your profile icon (usually in the upper right corner). Click on it and then select “Manage Account.” In the app, the pathway might be slightly different, but look for a similar “Settings” or “Account” section, then “Manage Subscription”.

Step 3: Initiate Cancellation

Within the account management area, you should find a section related to your ESPN+ subscription. Look for an option to “Cancel Subscription,” “Manage,” or something similar. Click it! Brace yourself for a potential guilt trip – ESPN might try to entice you to stay with a special offer. Don’t waver if your mind is made up.

Step 4: Confirm Your Cancellation

Follow the on-screen prompts to confirm your decision. You may be asked to provide a reason for canceling (optional, of course). Finally, you should receive a confirmation message and possibly an email confirming that your subscription has been canceled. Keep this confirmation for your records!

Canceling ESPN+ Subscribed Through Roku

If you signed up through the Roku Channel Store, you’ll need to manage the subscription via your Roku account.

Method 1: Canceling on Your Roku Device

This is often the most convenient method if you’re already sitting in front of your TV.

Step 1: Navigate to the Home Screen: Press the “Home” button on your Roku remote.
Step 2: Highlight the ESPN+ Channel: Use the arrow buttons to navigate to the ESPN+ channel icon.
Step 3: Access the Options Menu: Press the “*” (asterisk) button on your Roku remote. This will open a menu.
Step 4: Manage Subscription: Select “Manage subscription”.
Step 5: Cancel Subscription: Choose “Cancel subscription”. You may be presented with a few reasons for cancelling.
Step 6: Confirm Your Cancellation: Confirm your cancellation when prompted. You should receive an on-screen confirmation message.

Method 2: Canceling via the Roku Website

If you prefer managing subscriptions on your computer, this is the way to go.

Step 1: Log in to Your Roku Account: Go to my.roku.com in your web browser and log in using your Roku account credentials.
Step 2: Manage Subscriptions: Click on “Manage your subscriptions.”
Step 3: Find ESPN+: Locate the ESPN+ subscription in the list of your active subscriptions.
Step 4: Cancel Subscription: Click “Unsubscribe” or “Cancel Subscription” next to the ESPN+ subscription.
Step 5: Confirm Your Cancellation: Follow the prompts to confirm your cancellation. You should receive an email confirmation.

Important Considerations

Cancellation Timing: Cancel your subscription at least 24 hours before your next billing date to avoid being charged for another month.
Access After Cancellation: Even after canceling, you’ll typically retain access to ESPN+ until the end of your current billing cycle. Enjoy the remaining time!
Subscription Status: Double-check your ESPN+ or Roku account to ensure the cancellation was successful. Look for a status indicating “canceled” or “inactive.”
Roku Free Trials: Some people will start a Free Trial via Roku. If you don’t want to be charged for the service, cancel before the trial ends.

Troubleshooting

If you encounter problems canceling, here are a few tips:

Verify Your Login Credentials: Ensure you’re using the correct email address and password for your ESPN+ or Roku account.
Check Your Billing Information: Make sure your credit card or payment method is up-to-date. Expired cards can sometimes cause cancellation issues.
Contact Support: If all else fails, contact ESPN+ or Roku support directly. They can provide personalized assistance. Be prepared to provide your account details and proof of purchase if necessary.

FAQs: Your ESPN+ Cancellation Questions Answered

1. Can I cancel ESPN+ directly through the Roku device’s ESPN app?

No, you cannot directly cancel your ESPN+ subscription from within the ESPN app on Roku. You must cancel through the ESPN+ website/app (if subscribed through ESPN+) or through your Roku account (if subscribed through Roku).

2. How do I know if I subscribed to ESPN+ through Roku?

Check your Roku account’s subscription list at my.roku.com. If ESPN+ is listed there, you subscribed through Roku. Alternatively, look for a Roku charge on your credit card statement.

3. What happens after I cancel my ESPN+ subscription?

You will retain access to ESPN+ until the end of your current billing cycle. After that, you will no longer be able to access ESPN+ content.

4. Will I get a refund if I cancel my ESPN+ subscription early?

Generally, no. Most subscription services, including ESPN+, do not offer refunds for partial months. You’ll have access until the end of the current billing period.

5. Can I pause my ESPN+ subscription instead of canceling?

Currently, ESPN+ does not offer a “pause” feature. Your only option is to cancel and resubscribe later if desired.

6. I forgot my Roku account password. How can I reset it to cancel my subscription?

Go to my.roku.com and click on the “Forgot password?” link. Follow the instructions to reset your password. You’ll need access to the email address associated with your Roku account.

7. I’m being billed for ESPN+ even though I canceled it. What should I do?

First, double-check your cancellation confirmation and your ESPN+ or Roku account status. If you’re still being billed, contact ESPN+ or Roku support immediately with your account information and cancellation confirmation.

8. Can I resubscribe to ESPN+ after canceling?

Yes, you can resubscribe to ESPN+ at any time through the ESPN+ website/app or through your Roku account.

9. Does canceling ESPN+ through Roku also cancel other ESPN services?

No. Canceling ESPN+ only cancels your ESPN+ subscription. It does not affect other ESPN services you may have, such as cable TV subscriptions or other ESPN apps.

10. How long does it take for the cancellation to take effect?

The cancellation is usually processed immediately, although it may take a few hours to reflect in your account. You’ll still have access until the end of your billing cycle.

11. If I cancel ESPN+ on my Roku, does it cancel on all my devices?

If you subscribed through Roku, canceling on your Roku account cancels the subscription across all devices linked to that Roku account. If you subscribed directly to ESPN+, canceling will cancel across all devices you use with those ESPN+ credentials.

12. Is there a penalty for canceling my ESPN+ subscription?

No, there is no penalty for canceling your ESPN+ subscription. You are free to cancel at any time without incurring any fees.