How to Cancel Fubo on Roku TV: A Comprehensive Guide

Canceling a Fubo subscription through your Roku TV isn’t as straightforward as using the Fubo app itself. You actually need to manage your subscription via the platform where you initiated it. This means accessing your Fubo account through a web browser on a computer or mobile device. Here’s the direct answer: To cancel Fubo on Roku TV, you must log in to your Fubo account on a web browser (computer or mobile device), navigate to the ‘Subscription & Billing’ section, and then click the ‘Cancel Subscription’ button. You’ll then need to follow the on-screen prompts to confirm your cancellation.

Understanding the Cancellation Process

Before we dive into the nitty-gritty, it’s crucial to understand why you can’t just cancel within the Roku Fubo app. Fubo, like many streaming services, uses different payment processing channels. The key is to remember where you signed up for Fubo. Chances are, it wasn’t directly through your Roku device, but rather through Fubo’s website or potentially through a third-party marketplace like Apple App Store or Google Play Store, depending on the payment information on your account.

Step-by-Step Cancellation Guide (Web Browser)

Here’s a detailed walkthrough of how to cancel your Fubo subscription via a web browser, the most common scenario for Roku users:

1. Access Fubo Website: Open a web browser (Chrome, Safari, Firefox, etc.) on your computer or mobile device and go to the official Fubo website (fubo.tv).
2. Log into Your Account: Click on the “Sign In” button, usually located in the top-right corner of the page. Enter the email address and password associated with your Fubo account. Make sure you’re using the correct credentials!
3. Navigate to Account Settings: Once logged in, look for a profile icon or your name, typically in the upper-right corner. Click on it to open a drop-down menu. Select “My Account” or a similar option that takes you to your account dashboard.
4. Find Subscription & Billing: Within your account dashboard, locate the section labeled “Subscription & Billing,” “Manage Subscription,” or something similar. The exact wording might vary slightly, but look for anything related to payment details and subscription management.
5. Initiate Cancellation: In the “Subscription & Billing” section, you should find a button or link that says “Cancel Subscription,” “End Subscription,” or something equivalent. Click on this to begin the cancellation process.
6. Confirmation Prompts: Fubo will likely present you with a series of prompts asking you to confirm your decision. They might offer alternative plans, discounts, or ask for feedback on why you’re canceling. Carefully read each prompt and select the option to proceed with cancellation.
7. Final Confirmation: You should receive a confirmation email from Fubo confirming that your subscription has been canceled. Keep this email for your records in case any issues arise later.

What to Expect After Cancellation

Even after canceling, you’ll typically have access to Fubo until the end of your current billing cycle. This means you can continue to enjoy your subscription benefits until that date. After that, you’ll lose access to Fubo channels and on-demand content.

Troubleshooting Common Issues

Sometimes, the cancellation process doesn’t go as smoothly as planned. Here are a few common issues and how to resolve them:

• Can’t Find the Cancellation Option: Double-check that you’re logged into the correct Fubo account associated with your Roku device. If you have multiple accounts, you might be looking at the wrong one. Also, ensure you are logging in to the Fubo website and not through another platform, if applicable.
• Website Issues: If the Fubo website is experiencing technical difficulties, try again later or contact Fubo customer support.
• Billed After Cancellation: If you’re still being billed after canceling, contact Fubo support immediately. Provide them with your account information and the cancellation confirmation email.
• Signed up via a Third-Party: If you signed up for Fubo through Roku directly, you may need to cancel through your Roku account settings. The process is similar; however, you will need to sign in to your Roku account on their website.

Frequently Asked Questions (FAQs)

Here are 12 frequently asked questions to provide additional valuable information regarding canceling Fubo.

1. Can I cancel Fubo directly from my Roku device?

No, you cannot directly cancel your Fubo subscription from the Fubo app on your Roku device. You need to cancel through the platform where you initially subscribed, typically the Fubo website via a web browser.

2. Will I get a refund if I cancel Fubo mid-month?

Generally, Fubo does not offer refunds for partial months. You’ll usually have access to Fubo until the end of your current billing cycle, even after canceling. This is typical of subscription-based services.

3. How do I know where I originally signed up for Fubo?

Check your email for your initial Fubo subscription confirmation email. It should specify the platform (e.g., Fubo website, Apple App Store, Google Play Store). Also, check your bank or credit card statements for recurring Fubo charges. The descriptor on the statement may indicate the platform.

4. What happens to my recorded content if I cancel Fubo?

Unfortunately, all your recorded content (DVR) will be deleted when you cancel your Fubo subscription. Be sure to watch any important recordings before canceling.

5. Can I pause my Fubo subscription instead of canceling?

Fubo does not typically offer a pause option. The standard procedure is to cancel your subscription and then resubscribe when you’re ready to start watching again.

6. Is there a cancellation fee for Fubo?

No, there is no cancellation fee for canceling your Fubo subscription. You’re free to cancel at any time without incurring any extra charges.

7. How can I contact Fubo customer support if I have issues canceling?

You can contact Fubo customer support through their website (fubo.tv), where you’ll find a “Help Center” or “Contact Us” section. They usually offer options for live chat, email support, and phone support (availability may vary).

8. What should I do if I’m still being charged after canceling Fubo?

Contact Fubo customer support immediately. Provide them with your account information and the cancellation confirmation email. Dispute the charges with your bank or credit card company if Fubo is unresponsive.

9. Can I reactivate my Fubo subscription after canceling?

Yes, you can reactivate your Fubo subscription at any time after canceling. Simply log back into your Fubo account on the website and follow the instructions to resubscribe.

10. Does canceling Fubo on Roku affect other streaming services I have?

No, canceling Fubo on Roku only affects your Fubo subscription. It won’t impact any other streaming services you have, like Netflix, Hulu, or Amazon Prime Video.

11. What if I signed up for Fubo through Roku directly?

If you subscribed to Fubo directly through Roku, you’ll need to manage the subscription through your Roku account. This usually involves logging into your Roku account on the Roku website and navigating to your subscriptions.

12. How soon after canceling can I resubscribe to Fubo?

You can resubscribe to Fubo immediately after canceling. There’s no waiting period. Simply log into your account and follow the prompts to restart your subscription.

By following these steps and understanding the nuances of the cancellation process, you can confidently manage your Fubo subscription on your Roku TV and avoid any unwanted surprises. Remember to always keep a record of your cancellation confirmation for your peace of mind.