How to Cancel PBS Masterpiece on Amazon Prime: A Simple Guide

So, you’ve decided to part ways with PBS Masterpiece on Amazon Prime. Perhaps you’ve binged all your favorite dramas, or maybe you’re simply streamlining your subscriptions. Whatever the reason, cancelling is a breeze. Here’s the direct answer:

To cancel your PBS Masterpiece subscription through Amazon Prime, you need to head to your Amazon account settings, specifically the “Memberships & Subscriptions” section. Locate PBS Masterpiece in your list of subscriptions, and select the option to cancel your subscription. Confirm your cancellation to finalize the process. You should receive a confirmation email afterwards.

That’s the short and sweet version. Now, let’s delve into the specifics and cover some frequently asked questions that will guarantee a smooth cancellation process.

Cancelling PBS Masterpiece on Amazon Prime: A Step-by-Step Walkthrough

While the overview above gets you started, let’s break it down into actionable steps:

1. Sign in to Your Amazon Account: The first step is obviously logging into your Amazon account using the credentials you used to subscribe to PBS Masterpiece. Make sure you are on the correct account if you have multiple Amazon profiles.

2. Navigate to “Account & Lists”: Hover over the “Account & Lists” option in the upper right corner of the Amazon homepage. A dropdown menu will appear.

3. Access “Memberships & Subscriptions”: From the dropdown menu, click on “Memberships & Subscriptions.” This will take you to a page displaying all your current Amazon subscriptions.

4. Locate PBS Masterpiece: Scroll through the list of subscriptions until you find PBS Masterpiece. It’s usually listed under the “Video subscriptions” section.

5. Manage Your Subscription: Once you’ve found PBS Masterpiece, you should see options to manage the subscription. Look for a button or link that says “Manage Subscription,” “Cancel Subscription,” or similar wording. Click on it.

6. Confirm Cancellation: You will likely be presented with a confirmation screen detailing the terms of your cancellation, such as when your access will end. Carefully read this information. Then, click the button to confirm your cancellation. It may say “Confirm Cancellation,” “End Subscription,” or something similar.

7. Check for Confirmation: After confirming, you should receive a confirmation message on the screen. It’s also a good idea to check your email for a confirmation email from Amazon confirming that your PBS Masterpiece subscription has been cancelled. This email serves as proof of cancellation should you need it later.

Key Considerations During Cancellation

• Billing Cycle: Understanding your billing cycle is crucial. Cancelling mid-cycle doesn’t usually result in a refund for the unused portion. You’ll typically have access to PBS Masterpiece until the end of your current billing period. Take note of the end date!
• Accidental Cancellation: Be absolutely certain you want to cancel before confirming. While you can usually resubscribe, it might not be at the same promotional price you initially received.
• Prime Membership Status: Your PBS Masterpiece subscription is separate from your Amazon Prime membership. Cancelling PBS Masterpiece won’t affect your Prime benefits.
• Troubleshooting: If you encounter difficulties, contact Amazon customer support directly. They are the best resource for resolving account-specific issues.

Frequently Asked Questions (FAQs) About Cancelling PBS Masterpiece

Here are some common questions surrounding the cancellation of PBS Masterpiece on Amazon Prime:

1. Will I get a refund if I cancel PBS Masterpiece mid-month?

   Generally, no. Amazon typically does not offer refunds for partial months. You’ll usually retain access to PBS Masterpiece until the end of your current billing cycle, even after cancelling.

2. How do I know when my PBS Masterpiece subscription expires after cancellation?

   Amazon will usually display the expiration date during the cancellation process. You can also find this information in your “Memberships & Subscriptions” section on Amazon, even after you’ve cancelled. Check the details of your PBS Masterpiece subscription to see the “ends on” date.

3. Can I resubscribe to PBS Masterpiece after cancelling?

   Yes, you can resubscribe at any time. However, be aware that the price may not be the same as your original subscription, especially if you initially signed up with a promotional offer.

4. What if I can’t find PBS Masterpiece in my list of subscriptions?

   Double-check that you are logged into the correct Amazon account. If you have multiple accounts, you might be looking at the wrong one. Also, ensure that the subscription is actually active; it might have already been cancelled. If you’re still having trouble, contact Amazon customer support.

5. Does cancelling PBS Masterpiece affect my Amazon Prime membership?

   No, cancelling PBS Masterpiece does not affect your Amazon Prime membership in any way. They are separate subscriptions.

6. I cancelled, but I’m still being charged. What should I do?

   First, verify that the charge is definitely for PBS Masterpiece and not another service. Then, double-check your Amazon account to confirm the cancellation went through and note the “ends on” date. If you were charged after that date, contact Amazon customer support immediately with proof of your cancellation.

7. Can I cancel PBS Masterpiece using the Amazon mobile app?

   Yes, you can cancel through the Amazon mobile app. The process is similar to cancelling on the website: Go to “Your Account,” then “Memberships & Subscriptions,” find PBS Masterpiece, and follow the cancellation prompts.

8. Is there a cancellation fee for cancelling PBS Masterpiece?

   No, there are no cancellation fees associated with cancelling your PBS Masterpiece subscription.

9. Will I lose access to my watchlist on PBS Masterpiece after cancelling?

   Yes, you will lose access to your watchlist and viewing history on PBS Masterpiece after your subscription ends. If you think you might resubscribe in the future, consider taking screenshots of your watchlist so you can easily rebuild it later.

10. I received a promotional offer for PBS Masterpiece. Will I get the same offer again if I resubscribe?

    It’s unlikely. Promotional offers are usually one-time deals. However, keep an eye on Amazon for new promotions that might become available in the future.

11. Can I pause my PBS Masterpiece subscription instead of cancelling?

    Amazon does not typically offer a pause option for channel subscriptions like PBS Masterpiece. Cancellation is usually the only option if you want to stop being billed.

12. What is the best way to contact Amazon customer support for help with my subscription?

    The best way to contact Amazon customer support is through their website or mobile app. You can usually find a “Help” or “Customer Service” section where you can chat with a representative, request a call, or browse their help articles. Be prepared to provide your account information and details about the issue you are experiencing.

Cancelling PBS Masterpiece on Amazon Prime is a straightforward process. By following these steps and keeping the FAQs in mind, you can easily manage your subscriptions and ensure a hassle-free experience. Happy streaming (or, in this case, former streaming)!