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Changing Your Walmart Account Email: A Step-by-Step Guide

Changing the email address associated with your Walmart account is a straightforward process, vital for maintaining account security and ensuring you receive important order updates and promotional offers. Whether you’ve switched email providers, need to update an outdated address, or simply want to use a different email for your Walmart account, this guide will walk you through the necessary steps with clarity and precision.

How to Change Your Email Address on Walmart

Here’s a breakdown of the process, covering both the website and the Walmart app:

Method 1: Via the Walmart Website

Log into Your Account: Navigate to the Walmart website (walmart.com) and click on the “Account” button, usually located in the top right corner of the page. Then, click “Sign In” and enter your current email address and password.
Access Account Settings: Once logged in, hover over the “Account” button again. A dropdown menu will appear. Click on “Account.” This will take you to your account dashboard.
Go to Profile Settings: In your account dashboard, look for the “Profile” or “Personal Information” section. The exact wording may vary slightly, but it will be easily identifiable. Click on it.
Edit Email Address: Within your profile settings, you’ll find your current email address listed. There should be an “Edit” or “Change Email” button next to it. Click on this button.
Verify Your Identity: Walmart prioritizes security. You may be prompted to verify your identity through a code sent to your current email address or phone number. Follow the on-screen instructions to complete this verification process.
Enter New Email Address: Once your identity is verified, you can enter your new desired email address into the provided field. Double-check that you’ve entered it correctly to avoid any issues later.
Save Changes: After entering your new email address, click the “Save” or “Update” button. Your new email address will now be associated with your Walmart account.
Confirm the Change: You might receive a confirmation email at your new email address. Click the link in this email to confirm the change and fully activate the updated email address. This step is crucial to ensure that all future communications from Walmart are sent to your new address.

Method 2: Via the Walmart App

Open the App and Sign In: Launch the Walmart app on your smartphone or tablet. If you’re not already logged in, tap the “Account” icon (usually located at the bottom right corner) and sign in using your current email address and password.
Access Account Settings: Tap the “Account” icon. A menu will appear. Find and tap on “Account Settings”.
Go to Personal Information: Within “Account Settings,” look for the “Personal Information” section. Tap on it to access your profile details.
Edit Email Address: Similar to the website, you’ll see your current email address listed. Tap the “Edit” or “Change Email” option next to it.
Verify Your Identity: You’ll likely be asked to verify your identity through a code sent to your existing email address or phone number. Follow the prompts to complete the verification.
Enter New Email Address: Enter your new email address in the designated field. Ensure accuracy to avoid any future login or communication problems.
Save Changes: Tap the “Save” or “Update” button to apply the changes. Your account will now be updated with the new email address.
Confirm the Change: Look for a confirmation email in your new inbox. Click the link provided in the email to confirm the change and finalize the update.

Important Considerations

Security: Always use a strong and unique password for your Walmart account to protect your personal information.
Confirmation: Don’t skip the confirmation step. This is a vital part of the process and ensures your email address is correctly updated in the Walmart system.
Check Your Spam/Junk Folder: If you don’t receive the confirmation email within a few minutes, check your spam or junk folder.
Account Recovery: Keeping your email address up to date is crucial for account recovery in case you forget your password or encounter any other issues with your account.

Frequently Asked Questions (FAQs)

1. What happens to my order history if I change my email address?

Your order history will remain intact when you change your email address. Your order information is linked to your account, not specifically to your email address.

2. Can I use the same email address for multiple Walmart accounts?

No, Walmart typically requires each account to have a unique email address. This is to ensure proper account management and security.

3. I forgot my password. How can I change my email address without logging in?

If you’ve forgotten your password, you’ll need to use the “Forgot Password” option on the login page. Follow the instructions to reset your password. Once you’ve regained access to your account, you can change your email address as described above.

4. I’m not receiving the verification code. What should I do?

Double-check the email address you provided to ensure it’s correct.
Check your spam/junk folder.
Request the code again after a few minutes.
If you still don’t receive the code, contact Walmart customer support for assistance. There might be an issue with your account settings.

5. Can I change my email address back to the previous one?

Yes, you can change your email address back to a previous one by following the same steps outlined above. Ensure you have access to both email accounts during the process for verification purposes.

6. How long does it take for the email address change to take effect?

The email address change is usually immediate. However, it might take a few minutes for all Walmart systems to update completely. You should start receiving emails at your new address shortly after confirming the change.

7. Is it possible to change my email address through Walmart customer service?

Yes, you can contact Walmart customer service for assistance. They can guide you through the process or manually update your email address after verifying your identity. This might be necessary if you’re having trouble with the online process.

8. Will changing my email address affect my Walmart+ membership?

No, changing your email address will not affect your Walmart+ membership. Your membership is tied to your account, and the email address change simply updates the contact information associated with that account.

9. What if I don’t have access to my old email address anymore?

If you no longer have access to your old email address, you’ll need to contact Walmart customer support. Explain your situation, and they will guide you through the necessary steps to verify your identity and update your email address. This might involve providing additional information, such as proof of identity.

10. Can I change my email address on the mobile website instead of the app?

Yes, you can use the mobile website to change your email address. The process is essentially the same as using the desktop website, as described in Method 1 above.

11. Does changing my email address affect my shipping address or payment information?

No, changing your email address only updates your contact information. Your shipping addresses and payment information will remain unchanged. However, it’s always a good idea to review your account settings periodically to ensure all information is accurate.

12. I’m receiving spam emails that appear to be from Walmart after changing my email. What should I do?

This sounds suspicious. If you’re receiving spam emails after changing your email address, they are likely phishing attempts and not legitimate Walmart emails. Do not click on any links or provide any personal information. Report the emails as spam or phishing through your email provider. Also, consider changing your Walmart password and enabling two-factor authentication for added security. You can also report the suspicious activity to Walmart’s customer service.

By following these steps and keeping the FAQs in mind, you can confidently manage your Walmart account and keep your information secure.