Changing Your Target Pickup Person: A Smooth Operator’s Guide

So, life threw you a curveball and the person you initially designated to pick up your Target order is suddenly unavailable? Fear not, fellow shopper! Changing the pickup person at Target is generally a straightforward process designed for convenience. You can typically achieve this in one of two main ways: through your Target account online or via the Target app. Let’s dive into the specifics.

Method 1: Using Your Target Account (Website or App)

1. Access Your Order: Log in to your Target account, either on the website or the app. Navigate to your order history or purchases section.
2. Locate the Relevant Order: Find the order that needs the pickup person changed. It should be in a status that allows changes (e.g., “Ready for Pickup”).
3. Look for the “Edit” or “Change” Option: On the order details page, you should see an option to “Edit Order” or “Change Pickup Person.” The exact wording might vary slightly depending on your app version or the website’s current interface.
4. Enter the New Pickup Person’s Information: You’ll be prompted to enter the new pickup person’s first name, last name, and phone number. Ensure this information is accurate. A valid phone number is crucial, as Target often uses it for verification.
5. Save the Changes: After entering the details, save the changes. You may need to confirm the changes.
6. Notify the New Pickup Person: It’s a courtesy (and often essential) to inform the new pickup person that they’ve been designated to pick up the order. They’ll need to present their government-issued photo ID and know the order number.

Method 2: Contacting Target Customer Service

If the online method fails, or if the order is in a status that prevents online modifications, your next best bet is to contact Target Customer Service.

1. Find Contact Information: You can find Target’s customer service phone number and chat options on their website or within the app.
2. Explain the Situation: Clearly explain that you need to change the pickup person for a specific order and provide the order number.
3. Provide Verification: Be prepared to answer security questions to verify your identity as the order’s original purchaser.
4. Provide New Pickup Person’s Information: Give the customer service representative the first name, last name, and phone number of the new pickup person.
5. Confirm the Changes: Once the changes are made, confirm with the representative that the new pickup person is authorized.

Important Considerations:

• Timing is Key: The ability to change the pickup person might be limited once the order is “In Progress” for pickup. Try to make changes as early as possible.
• ID Requirement: The pickup person must present a valid government-issued photo ID (e.g., driver’s license, passport) that matches the name you provided. No exceptions are generally made.
• Communication: Good communication is essential. Make sure the new pickup person is aware of the order number, pickup location (store name and address), and the ID requirement.

Frequently Asked Questions (FAQs) About Target Pickup Person Changes

Let’s tackle some common questions that arise when changing your Target pickup person.

What if I don’t have a Target account? Can someone else still pick up my order?

While having a Target account streamlines the process, it’s not always essential. If you placed an order as a guest, you’ll likely need to contact Target Customer Service to change the pickup person. Be prepared to provide order details and answer verification questions. You can use the Target order confirmation email to start the process, but contacting Customer Service may be required.

Can I change the pickup person after the order is marked “Ready for Pickup”?

Generally, yes, you can change the pickup person even after the order is marked “Ready for Pickup.” However, it’s always best to make the change as soon as possible. Waiting until the last minute might cause complications. If you encounter issues online, contact Customer Service immediately.

What information does the new pickup person need to bring?

The new pickup person must bring a valid government-issued photo ID that matches the name you provided when making the change. They should also know the order number and the store location where the order is being held.

What if the new pickup person doesn’t have a photo ID?

Unfortunately, a valid government-issued photo ID is non-negotiable. Target requires it for security purposes to prevent fraud and ensure the correct person receives the order. Without it, the order likely cannot be released.

How many times can I change the pickup person for an order?

While Target doesn’t explicitly state a limit, it’s advisable to avoid making multiple changes if possible. Excessive changes might raise flags or cause confusion. If you need to make frequent changes, contacting Customer Service to explain the situation might be a good idea.

What happens if the new pickup person can’t pick up the order within the specified time frame?

Target usually holds orders for a specific period, typically a few days. If the order isn’t picked up within that timeframe, it may be canceled and refunded. Make sure the pickup person is aware of the pickup deadline and can pick up the order within the allotted time. If you need to extend the pickup window, contact Target Customer Service to see if an extension is possible.

Can I change the pickup method from in-store pickup to shipping after placing the order?

Changing the pickup method from in-store pickup to shipping is not always possible after placing the order. The best course of action is to contact Target Customer Service as soon as possible. They may be able to modify the order, but it depends on the order’s status and the items purchased.

What if I only have a first name and phone number for the new pickup person?

Target requires both a first name and a last name for the pickup person. Without a full name, the pickup may be denied. Try to obtain the last name or, if that’s impossible, contact Customer Service to explain the situation. They might offer alternative solutions.

What if the new pickup person arrives at the store and is denied pickup despite having the correct information?

If the new pickup person is denied pickup despite having the correct information, they should immediately contact Target Customer Service from the store. A customer service representative can investigate the issue and potentially resolve it remotely. Ensure they have the order number and your account information handy. Ask for the representative’s name and confirmation number to refer to the call in case of follow-up.

Can I designate a minor to pick up my order?

Generally, minors are not permitted to pick up orders unless accompanied by an adult with a valid photo ID. This is due to security and liability reasons. It’s best to designate an adult with a valid ID to avoid any issues.

How long does Target hold orders for pickup?

Typically, Target holds orders for pickup for three days after they become available. However, it’s always a good idea to check the specific pickup deadline in your order confirmation email or within your Target account. If you need an extension, contact Customer Service.

I am picking up an order for someone else, what do I need to know?

First, you must be designated as the pickup person on the order by the original purchaser. Ensure you have a valid government-issued photo ID matching the name provided. Also, you should know the order number and the store location. It’s helpful to have a copy of the order confirmation, either printed or on your phone.