How to Disable the New Outlook: A Definitive Guide

So, you’ve taken the plunge and tried the shiny, new Outlook, but perhaps the gloss has worn off, and you’re yearning for the familiarity and workflow of the classic Outlook experience. You’re not alone! While Microsoft aims to unify its email clients, the new Outlook, essentially a web-based app wrapped in a desktop shell, isn’t everyone’s cup of tea. Let’s cut to the chase and explore how to revert.

The simplest method to disable the new Outlook is to toggle the “New Outlook” switch located in the upper right corner of the Outlook window. This switch allows you to seamlessly switch back to the classic version. If you don’t see the toggle, it might mean your account or organization has been forcibly migrated. In such cases, reverting becomes more complex and may not always be possible, depending on your admin settings and the specific Outlook version you were previously using.

Now, let’s dive into the specifics and address some common concerns.

Understanding Your Reversion Options

Before we proceed, it’s crucial to understand that the ability to revert depends heavily on how your account was migrated and the specific Outlook version involved. For accounts migrated with a simple switch, the process is straightforward. However, if your organization has enforced the update through policy, your options might be limited.

Reverting with the “New Outlook” Toggle

This is the easiest and most common method.

1. Locate the Toggle: Open the new Outlook. Look for the toggle button labelled “New Outlook” or a similar variation in the upper-right corner of the window. It typically sits next to your profile icon.
2. Flip the Switch: Click the toggle to turn it off.
3. Provide Feedback (Optional): Outlook may prompt you to provide feedback on why you’re switching back. Microsoft uses this data to improve the new Outlook, so consider sharing your thoughts.
4. Restart Outlook: In some cases, you might need to restart Outlook for the changes to take effect fully.

Reverting When the Toggle is Missing

This situation arises when your account has been forcibly migrated, or the toggle has been disabled by your organization’s administrator. In this case, reverting is often more challenging and may require contacting your IT department.

1. Check for Updates: Ensure your classic Outlook is fully updated. Sometimes, an outdated classic version can trigger the forced migration.
2. Contact Your IT Administrator: If you’re part of an organization, your IT administrator controls the deployment of the new Outlook. They may have disabled the option to switch back. Contact them to inquire about the possibility of reverting or if there’s a timeframe for when the new Outlook will be permanently enforced.
3. Registry Edits (Advanced, Use Caution): This method is for technically proficient users only and involves editing the Windows Registry. Incorrect registry modifications can cause system instability. It’s generally not recommended unless you’re comfortable with advanced troubleshooting and have a backup of your registry. Search online for specific registry keys related to Outlook version settings; this is the last resort.

Reverting in Older Versions of Outlook

The exact steps may vary slightly depending on your specific version of classic Outlook. However, the general principle remains the same: look for an option to disable the “New Outlook” or revert to the classic interface.

Addressing the Concerns: Why People Revert

Many users revert from the new Outlook for a variety of reasons:

• Missing Features: The new Outlook is still under development and may lack features present in the classic version, such as specific add-ins, advanced rules, or customized settings.
• Performance Issues: As a web-based app, the new Outlook can sometimes feel slower or less responsive than the classic desktop client, especially when dealing with large mailboxes.
• User Interface Differences: The new interface is different from the classic Outlook, and some users find it less intuitive or less efficient for their workflow.
• Compatibility Problems: The new Outlook might not be fully compatible with certain third-party applications or services that integrate with classic Outlook.
• Privacy Concerns: Some users have voiced concerns about the privacy implications of using a web-based email client, particularly if they handle sensitive information.

Frequently Asked Questions (FAQs)

Here are 12 commonly asked questions to assist you further.

1. Why did Microsoft create the new Outlook?

Microsoft aims to unify its email clients across different platforms (Windows, macOS, web) and provide a consistent experience. The new Outlook is designed to be a more modern, streamlined, and feature-rich email client that integrates with other Microsoft services. The intention is to replace the classic Outlook eventually.

2. Will the classic Outlook eventually be discontinued?

Yes, Microsoft plans to eventually discontinue the classic Outlook. While a specific date hasn’t been announced, the company is actively encouraging users to migrate to the new Outlook. Expect increasing pressure to switch over time.

3. Can I run both the new and classic Outlook side-by-side?

In most cases, yes. You can have both versions installed on your computer, allowing you to switch between them as needed (assuming you can revert in the first place!).

4. What happens to my email data when I switch between the new and classic Outlook?

Your email data is stored on Microsoft’s servers (if you’re using a Microsoft account like Outlook.com or Exchange Online) and is accessible from both the new and classic Outlook. Switching between the two doesn’t delete or modify your email data.

5. What if the “New Outlook” toggle is grayed out?

If the toggle is grayed out, it typically means your organization’s administrator has disabled the option to switch back. Contact your IT department for assistance.

6. Does the new Outlook support all the same add-ins as the classic Outlook?

No, the new Outlook uses a different add-in platform. Some add-ins designed for the classic Outlook may not be compatible with the new version. Check the Microsoft AppSource or the add-in developer’s website for information on compatibility.

7. Is the new Outlook a web app or a desktop app?

Technically, it’s both. The new Outlook is essentially a web app (like Outlook.com) wrapped in a desktop application shell using technologies like Edge WebView2. This allows it to function like a desktop app while leveraging the benefits of a web-based architecture.

8. Will the new Outlook work offline?

Limited offline access is available, but the new Outlook is primarily designed to work online. You can typically view previously downloaded emails, but sending new emails or accessing certain features may require an internet connection. This is a major disadvantage for some users compared to the classic Outlook.

9. How do I report bugs or feedback about the new Outlook?

You can provide feedback directly through the new Outlook app. Look for a “Feedback” or “Help” option in the menu and submit your comments or bug reports to Microsoft. This helps them improve the software.

10. Is the new Outlook the same as Outlook on the web (Outlook.com)?

The new Outlook shares a similar interface and core functionality with Outlook on the web. However, the new Outlook is a desktop application, while Outlook.com is accessed through a web browser.

11. What are the main differences between the new Outlook and the classic Outlook?

The main differences include:

• Underlying technology: New Outlook is web-based, while classic Outlook is a traditional desktop application.
• User Interface: The new Outlook has a redesigned user interface.
• Add-in support: New Outlook uses a different add-in platform.
• Offline capabilities: Classic Outlook offers better offline support.
• Performance: Depending on your system and network connection, performance may vary between the two.

12. I accidentally switched to the new Outlook, and now I can’t find my old email profile!

This is a common concern. The new Outlook should automatically connect to your existing email accounts. However, if you’re having trouble, double-check that your account is properly configured in the new Outlook settings. You may need to re-add your email account.

The Takeaway: While Microsoft is pushing the new Outlook, understanding your options for reverting and knowing where to seek help are crucial. The toggle switch is your friend, but be prepared to contact your IT department if it’s unavailable. Ultimately, staying informed and adapting to change will be key as the email landscape evolves.