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How to Forward Your Calls Like a Pro: A Comprehensive Guide to Verizon Call Forwarding

So, you need to forward your Verizon calls? No problem. Getting your calls rerouted is simpler than you might think. Here’s the lowdown on how to do call forwarding on Verizon, covering everything from activation to troubleshooting:

For Verizon landlines, simply dial *72 followed by the 10-digit phone number you want to forward your calls to, then press #. Wait for confirmation tone. To deactivate, dial *73#.

For Verizon Wireless, accessing call forwarding is equally streamlined. Navigate to your phone’s settings, then to call settings, and finally, call forwarding. There, you can enter the number you wish to forward your calls to.
Now, let’s dive deeper and explore all the nuances of Verizon call forwarding, addressing common questions and offering pro tips along the way.

Understanding Verizon Call Forwarding: A Deep Dive

Call forwarding is a powerful feature that allows you to redirect incoming calls to another phone number. This can be incredibly useful in various situations, from managing business communications to ensuring you don’t miss important calls while traveling. But understanding the different types of call forwarding and how they work is crucial to maximizing its potential.

Types of Call Forwarding

Unconditional Call Forwarding: This is the most straightforward type. All incoming calls are immediately forwarded to the designated number, without even ringing your phone. This is the *72 method on landlines.
Busy Call Forwarding: This forwards calls only when your line is busy. Activate this type with *90 on landlines. Great for ensuring callers reach you even when you’re already on a call.
No Answer Call Forwarding: This kicks in if you don’t answer your phone after a certain number of rings. This method is activated with *92 for landlines. This is crucial when you’re unable to respond immediately.
Unavailable Call Forwarding: This type, more common with mobile phones, forwards calls when your phone is turned off, out of range, or otherwise unavailable. This option might be found within your mobile phone’s settings under “Call Forwarding”.

Activating Call Forwarding: A Step-by-Step Guide

Activating call forwarding varies slightly depending on whether you’re using a Verizon landline or a Verizon Wireless device.

For Verizon Landlines:

Pick up your landline phone. (Yes, they still exist!)
Dial the appropriate activation code:
- For unconditional call forwarding, dial *72.
- For busy call forwarding, dial *90.
- For no answer call forwarding, dial *92.
Enter the 10-digit phone number you want to forward calls to.
Press #.
Listen for a confirmation tone. This confirms that call forwarding has been successfully activated.

For Verizon Wireless:

Open your phone’s dialer app (as if you’re going to make a call).
Access the call settings menu. This varies depending on your phone model, but it’s usually found by tapping the three dots (or lines) in the upper right corner and selecting “Settings” or “Call Settings”.
Find the “Call Forwarding” option. This may be under a heading like “Supplementary Services” or “Calling Accounts.”
Select the type of call forwarding you want to enable: “Always Forward,” “Forward when Busy,” “Forward when Unanswered,” or “Forward when Unreachable.”
Enter the 10-digit phone number you want to forward calls to.
Tap “Enable” or “Turn On” (or the equivalent).

Deactivating Call Forwarding: Regaining Control

Deactivating call forwarding is just as important as activating it. You don’t want your calls being forwarded indefinitely!

For Verizon Landlines:

Pick up your landline phone.
Dial the appropriate deactivation code:
- For unconditional call forwarding, dial *73#.
- For busy call forwarding, dial *91#.
- For no answer call forwarding, dial *93#.
Listen for a confirmation tone. This confirms that call forwarding has been successfully deactivated.

For Verizon Wireless:

Follow steps 1-3 above (Activating for Verizon Wireless).
Select the call forwarding option you want to disable.
Tap “Disable” or “Turn Off” (or the equivalent).

Troubleshooting Common Call Forwarding Issues

Even with the best instructions, things can sometimes go wrong. Here are some common issues and how to fix them.

Call Forwarding Not Working

Double-check the number: Ensure you entered the correct 10-digit phone number. A simple typo can cause forwarding to fail.
Verify activation: Make sure you heard the confirmation tone after activating call forwarding.
Network issues: Occasionally, there might be a temporary network issue. Try deactivating and reactivating call forwarding.
Account restrictions: Some accounts might have restrictions on certain features. Contact Verizon customer support to confirm.
Phone compatibility: Older phones might not fully support call forwarding features.

Calls Still Ringing on Your Phone

Incorrect type of forwarding: If you want all calls forwarded, ensure you’ve activated unconditional call forwarding (*72 on landlines, “Always Forward” on mobile).
Missed the confirmation: Re-attempt the activation process and listen carefully for the confirmation tone.

Call Forwarding to an International Number

Check Verizon’s policies: Some plans may not allow call forwarding to international numbers, or it might incur extra charges.
Enter the correct international dialing code: Ensure you include the correct country code and any necessary prefixes.

FAQs: Your Burning Call Forwarding Questions Answered

Here are 12 common questions to help you get the most out of your Verizon call forwarding experience.

1. Is call forwarding free on Verizon?

It depends on your plan. Some plans include call forwarding as a standard feature, while others may charge extra. Check your Verizon account details or contact customer support to confirm.

2. How do I know if call forwarding is active on my Verizon landline?

Try calling your landline from another phone. If the call immediately goes to the forwarded number, call forwarding is active.

3. Can I forward calls to multiple numbers?

No, Verizon call forwarding only allows you to forward calls to one number at a time. You’ll need to change the forwarded number if you want calls to go to a different destination.

4. Will I still receive voicemails on my primary number if I’m using call forwarding?

This depends on your voicemail settings. In most cases, voicemail will remain on the primary number, even with call forwarding enabled. However, some advanced settings might allow voicemail to be diverted to the forwarded number.

5. How do I temporarily disable call forwarding on my Verizon Wireless phone?

Navigate to your phone’s call settings, find the call forwarding option, and tap “Disable” or “Turn Off.”

6. Can I use call forwarding while roaming internationally?

Yes, you can usually use call forwarding while roaming, but be aware that international roaming charges may apply for both the incoming and forwarded calls. Check Verizon’s international roaming policies for details.

7. What’s the difference between call forwarding and call waiting?

Call forwarding redirects incoming calls to another number, while call waiting notifies you of an incoming call while you’re already on a call, allowing you to put the first call on hold to answer the second.

8. My call forwarding isn’t working after switching to a new phone. What should I do?

You’ll need to re-enable call forwarding on your new phone. The settings don’t automatically transfer over.

9. Can I forward calls from my Verizon landline to my Verizon Wireless phone?

Yes, you can forward calls between any two phone numbers, regardless of whether they’re landlines or wireless.

10. What happens if the number I’m forwarding calls to is busy or unavailable?

The caller will typically hear a busy signal or be routed to the voicemail of the forwarded number.

11. Is there a limit to how long I can keep call forwarding active?

No, there’s no time limit. You can keep call forwarding active for as long as you need it.

12. I forgot the number I’m forwarding calls to. How can I find it?

Unfortunately, there isn’t a universal code to check the forwarded number. On a landline, you’d have to deactivate and reactivate, entering the number again. On a mobile phone, the forwarded number is displayed within the Call Forwarding settings menu.

By mastering these tips and tricks, you’ll be forwarding calls like a seasoned pro in no time. Happy forwarding!