How to Make a Call Using Google Voice: A Comprehensive Guide

So, you’re ready to unleash the power of Google Voice and make some calls? Excellent choice! Google Voice is more than just a free phone number; it’s a versatile communication tool that can streamline your personal and professional life. Making a call is surprisingly straightforward, but let’s dive into the nitty-gritty to ensure you’re a Google Voice calling pro in no time.

Essentially, there are three primary ways to place a call using Google Voice: through the Google Voice app on your smartphone (Android or iOS), via the Google Voice website on your computer, or by using a linked phone number. Each method has its own nuances, which we will explore in detail.

Making Calls with the Google Voice Mobile App

This is arguably the most convenient way to utilize Google Voice, especially when you’re on the go. The app provides a seamless experience, integrating your Google Voice number with your mobile device.

1. Download and Install the App: Head over to the Google Play Store (Android) or the App Store (iOS) and download the official Google Voice app. Make sure it’s the genuine article – the developer should be “Google LLC.”

2. Sign In with Your Google Account: Once installed, open the app and sign in with the Google account associated with your Google Voice number. This is crucial! If you use the wrong account, you won’t have access to your Google Voice features.

3. Grant Permissions: The app will ask for various permissions, such as access to your contacts and microphone. Grant these permissions, as they are essential for making calls and managing your contacts.

4. Initiate a Call: There are several ways to start a call:

   • Directly Dial a Number: Tap the “Calls” tab at the bottom of the screen. You’ll see a dialpad icon (usually in the bottom right corner). Tap it, and dial the number you want to call.
   • Select from Contacts: Tap the “Contacts” tab. Find the person you want to call and tap on their name. You will see options to call using Google Voice or your carrier number (if you have that feature enabled – more on that later). Select “Google Voice.”
   • Use the Call Log: If you’ve recently received or made a call to the number, you can find it in the “Calls” tab and simply tap the number to call back.

5. Choose Your Calling Method (If Applicable): If you’ve configured Google Voice to use your carrier for some calls (for example, for emergency services), you might be prompted to choose between using Google Voice and your regular phone number. Select “Google Voice”.

6. End the Call: During the call, you’ll see standard call controls like mute, speakerphone, and end call. Tap the “End Call” button to hang up.

Making Calls Through the Google Voice Website

Using the Google Voice website on your computer offers a similar experience to the mobile app, but with the added benefit of a larger screen and potentially a physical keyboard for easier dialing.

1. Open Your Browser and Go to Google Voice: In your web browser (Chrome, Firefox, Safari, etc.), navigate to voice.google.com.

2. Sign In with Your Google Account: Just like with the mobile app, ensure you sign in with the same Google account that’s linked to your Google Voice number.

3. Initiate a Call:

   • Dial a Number: Click the “Calls” tab on the left-hand side of the screen. You’ll see a dialpad icon. Click it, and dial the number you wish to call.
   • Select from Contacts: Click the “Contacts” tab. Find the person you want to call and click on their name. You will see an option to call using Google Voice.
   • Use the Call Log: If you’ve recently called or received a call from the number, it will be in the “Calls” tab. Simply click the number to call back.

4. Grant Microphone Access: If this is your first time making a call from the website, your browser will likely ask for permission to access your microphone. Grant this permission; otherwise, the person you’re calling won’t be able to hear you.

5. End the Call: During the call, you’ll see controls for mute, speaker, and end call. Click the “End Call” button to hang up.

Making Calls Using a Linked Phone Number

This method allows you to make Google Voice calls using your existing phone’s dialer, which can be convenient in certain situations. However, it requires a bit more setup.

1. Link Your Phone Number to Google Voice: In the Google Voice settings (either in the app or on the website), you’ll find an option to link a phone number. Follow the instructions to verify your phone number. This usually involves Google Voice calling your phone and asking you to enter a verification code.

2. Enable Call Through Option: In the Google Voice settings, ensure the “Making and receiving calls” option is set to “Prefer Wi-Fi and mobile data” or “Use carrier only”.

3. Dial the Access Number: When you want to make a Google Voice call from your phone’s dialer, dial your Google Voice access number. You can find this number in your Google Voice settings.

4. Enter the Destination Number: After the prompt, enter the phone number you want to call, followed by the # key. Google Voice will then connect the call.

Things to Consider

• Internet Connection: Google Voice relies on an internet connection (Wi-Fi or mobile data) for calls, except when using the linked phone number option. Ensure you have a stable connection for the best call quality.
• Call Quality: Call quality can be affected by internet connection speed and stability.
• Emergency Calls: Google Voice is not a substitute for traditional phone service and may not support emergency calls to 911 (or your local equivalent). Check Google Voice’s official documentation for the most up-to-date information on emergency calling.
• International Calls: Google Voice offers competitive rates for international calls. Check the Google Voice website or app for current rates.

Frequently Asked Questions (FAQs)

Here are some frequently asked questions regarding making calls with Google Voice:

1. Is Google Voice completely free?

Yes, Google Voice is free for personal use within the US and Canada. Making calls to numbers within these regions won’t cost you a dime. However, there are fees for international calls and for using Google Voice for business purposes.

2. Can I use Google Voice to make emergency (911) calls?

No. Google Voice might not support emergency calls to 911 (or your local equivalent). It’s crucial to have a reliable phone service for emergency situations. Always double-check Google Voice’s official terms for their emergency calling policy, as it may change over time.

3. How do I make international calls with Google Voice?

You need to add credit to your Google Voice account to make international calls. You can do this through the Google Voice website or app. The rates vary depending on the country you’re calling, so check the rates before you dial.

4. Can I port my existing phone number to Google Voice?

Yes, you can port your existing number to Google Voice, but there’s usually a fee involved. This essentially replaces your Google Voice number with your original phone number. The process can take a few days to complete.

5. How do I block a number on Google Voice?

In the Google Voice app or website, go to the call log, find the number you want to block, and select the “Block number” option. This will prevent that number from calling or texting you on Google Voice.

6. Can I record calls using Google Voice?

While Google Voice used to have a built-in call recording feature, it is no longer available for all users. There may be third-party apps that offer call recording functionality, but ensure you are compliant with all applicable laws regarding call recording in your region.

7. How do I forward calls from my Google Voice number to my mobile phone?

In the Google Voice settings, you can configure call forwarding to send calls to your mobile phone. This means that when someone calls your Google Voice number, it will ring your mobile phone as well.

8. How do I change my Google Voice number?

You can change your Google Voice number, but Google typically charges a small fee to do so. You might be able to choose a new number from a list of available numbers.

9. What is the difference between Google Voice and Google Fi?

Google Voice is a phone service that runs over the internet. It offers a free phone number and integrates with your Google account. Google Fi, on the other hand, is a mobile carrier service that uses a combination of Wi-Fi and cellular networks.

10. Can I use Google Voice without a smartphone?

Yes, you can use Google Voice without a smartphone by accessing it through the website on a computer. You’ll need a microphone and speakers (or a headset) to make and receive calls.

11. How do I send text messages using Google Voice?

You can send text messages using the Google Voice app or website, just like you would with a regular text messaging app. Simply select a contact or enter a phone number and type your message.

12. Why is my Google Voice call quality so poor?

Poor call quality is usually due to a weak or unstable internet connection. Try moving closer to your Wi-Fi router or switching to a stronger mobile data signal. Closing other apps that are using bandwidth can also help.