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How to Stop Amazon Music: A Definitive Guide

So, you’re ready to pull the plug on your Amazon Music subscription? Whether you’ve found a new streaming sweetheart, your budget needs a trim, or you’re simply not using it enough, ending your subscription is a straightforward process. The key is knowing precisely which Amazon Music subscription you have and navigating the correct settings within your Amazon account. You can stop Amazon Music by cancelling your subscription online through your Amazon account. You’ll usually find the option under the “Memberships & Subscriptions” section, where you can then disable auto-renewal or end the subscription immediately, depending on your plan type.

Understanding Your Amazon Music Subscription

Before we dive into the “how,” let’s briefly explore the “what.” Amazon Music isn’t a monolith; it’s a tiered system. Understanding your specific subscription type is critical to ensure a smooth cancellation. Here are the common types:

Amazon Music Unlimited: This is the premium, on-demand music streaming service that boasts tens of millions of songs, ad-free listening, offline downloads, and higher-quality audio. It’s available as an individual plan, a family plan, a student plan, or even a single-device plan.
Amazon Music Prime: This comes included with your Amazon Prime membership. It offers a smaller catalog of songs, ad-free listening, and curated playlists and stations. It’s important to note that this is NOT the same as Amazon Music Unlimited and the catalog is limited.
Amazon Music Free: This is the ad-supported, no-cost version of Amazon Music. While you can listen to selected playlists and stations, your listening experience is limited by ads and fewer features.

Knowing which of these you have will affect where you go to cancel and what the process looks like. Keep an eye out for terms like “Unlimited” in your account settings or on your billing statements.

Step-by-Step Guide to Cancelling Amazon Music

Here’s a detailed breakdown of how to cancel each type of Amazon Music subscription:

Cancelling Amazon Music Unlimited

Log in to your Amazon Account: Navigate to the Amazon website and log in using the credentials associated with your Amazon Music Unlimited subscription.
Access Your Amazon Music Settings: Go to “Your Account” then find “Memberships & Subscriptions”. Alternatively, you can search directly for “Amazon Music Settings” or “Amazon Music Subscription” in the Amazon search bar.
Locate Your Amazon Music Unlimited Subscription: You should see a list of your active subscriptions. Look for “Amazon Music Unlimited.”
Cancel Your Subscription: Click on the “Manage subscription” button next to Amazon Music Unlimited. This will take you to a page where you can review your subscription details and cancellation options.
Confirm Cancellation: Follow the on-screen instructions to cancel your subscription. You may be presented with options to pause your subscription or switch to a different plan. Click “Cancel” and confirm your choice.
Check Confirmation: You should receive a confirmation email from Amazon, confirming that your subscription has been cancelled. Double-check your account to ensure the “Renewal date” now reflects a date in the past, or indicates “Subscription Cancelled”.

Cancelling Amazon Music Prime

Since Amazon Music Prime is bundled with your Amazon Prime membership, you can’t cancel it separately. To stop accessing Amazon Music Prime, you must cancel your entire Amazon Prime membership. This is a significant decision, as it impacts other Prime benefits like free shipping and Prime Video. If you’re sure, follow these steps:

Log in to your Amazon Account: Go to Amazon and log in.
Access Your Prime Membership Settings: Navigate to “Your Account” and then “Prime.” Alternatively, search for “Manage Prime Membership” in the search bar.
End Your Membership: Look for the option to “End Membership” or “Cancel Membership.”
Confirm Cancellation: Amazon will likely try to retain you with offers or reminders of the benefits you’ll lose. Proceed with cancellation by confirming your choice.
Check Confirmation: You will receive a confirmation email and your Prime benefits will cease either immediately or at the end of your current billing cycle, depending on the terms.

Stopping Amazon Music Free

Since Amazon Music Free is a free, ad-supported service, there is no subscription to cancel. You can simply stop using the service. However, if you have saved any data within the app, such as liked songs or playlists, you may want to clear that data. To do so:

Uninstall the Amazon Music App: On your mobile device, uninstall the Amazon Music app.
Clear Browser Cache and Cookies: If you primarily use Amazon Music Free via a web browser, clear your browser’s cache and cookies to remove any stored data.
Delete Saved Playlists and Songs: If you wish to delete any playlists or songs you have saved to your library, you will need to sign in to your account on a web browser and delete them manually.
Remove Amazon Music device authorization: In your Amazon account, navigate to “Manage Your Content and Devices”. Select the “Devices” tab and de-register any devices that you have authorized to use Amazon Music.

Important Considerations Before Cancelling

Billing Cycle: Be aware of your billing cycle. Cancelling mid-cycle might not result in a refund for the remaining days. Usually, you retain access until the end of your current billing period.
Amazon Prime Benefits: Remember that cancelling Amazon Prime means losing all associated benefits, including free shipping, Prime Video, and more. Consider if the savings from cancelling Amazon Music Prime outweigh the loss of these perks.
Family Members: If you have a family plan, ensure you communicate with all family members before cancelling, as they will lose access to Amazon Music Unlimited.
Data Loss: Take screenshots or make notes of any playlists you want to recreate on another platform, as these will be lost upon cancellation.
Device Limits: Some Amazon Music Unlimited plans have device limits. Cancelling can free up a device slot if you are close to the limit.

Frequently Asked Questions (FAQs)

1. Will I get a refund if I cancel my Amazon Music subscription?

Generally, you won’t receive a full refund if you cancel mid-billing cycle. However, you will typically retain access to Amazon Music Unlimited until the end of your current billing period. Check Amazon’s refund policy for specific details regarding your situation.

2. Can I pause my Amazon Music subscription instead of cancelling it?

Yes, Amazon sometimes offers the option to pause your Amazon Music Unlimited subscription for a limited time. This option might be available during the cancellation process. Pausing allows you to retain your playlists and preferences without paying for the service.

3. How do I know if I have Amazon Music Unlimited or Amazon Music Prime?

Check your Amazon account’s “Memberships & Subscriptions” section. Amazon Music Unlimited will be listed separately, while Amazon Music Prime will be bundled with your overall Prime membership. You can also look at your billing statements for recurring charges.

4. What happens to my downloaded music after I cancel Amazon Music Unlimited?

All downloaded music will become inaccessible once your subscription is cancelled. You will no longer be able to play offline music that you downloaded.

5. Can I reactivate my Amazon Music subscription later?

Yes, you can easily reactivate your Amazon Music subscription at any time. Simply go to the Amazon Music website or app and sign up for the desired plan. Your previously saved playlists and preferences might still be available, depending on how long it’s been since you cancelled.

6. I’m having trouble cancelling my subscription online. What should I do?

If you’re experiencing technical difficulties, contact Amazon Customer Service directly. They can assist you with cancelling your subscription and resolve any issues you might encounter. You can find their contact information on the Amazon website.

7. Will cancelling Amazon Prime automatically cancel my Amazon Music Unlimited subscription?

No, cancelling Amazon Prime will not automatically cancel Amazon Music Unlimited. These are separate subscriptions. You’ll need to cancel them independently if you subscribe to both.

8. I have an Amazon Music Unlimited Single Device Plan. Is the cancellation process different?

The cancellation process is the same as for other Amazon Music Unlimited plans. Go to your Amazon account’s “Memberships & Subscriptions” section and follow the cancellation instructions. The only difference with the Single Device Plan is that your access is restricted to a single Echo or Fire TV device.

9. How do I cancel Amazon Music on my iPhone or Android device?

You can’t directly cancel through the app on iPhones or Android devices. You must cancel through the Amazon website using a web browser on your device or computer, as described in the steps above.

10. Can I cancel my Amazon Music subscription through Alexa?

No, you cannot cancel your Amazon Music subscription through Alexa. You must use the Amazon website or app.

11. I forgot my Amazon password. How can I cancel my subscription?

Use the “Forgot your password?” link on the Amazon login page to reset your password. Once you’ve reset your password, you can log in and cancel your subscription.

12. How do I remove Amazon Music from my family plan?

To remove a family member, the administrator needs to go to the “Manage Your Amazon Music HD Family Subscription” page. Click the “Remove” button next to the name of the family member you wish to remove. This will remove their access to the service, without affecting your own or other family members.