Table of Contents

How to Tell Which Surface Pro You Have: A Definitive Guide

Figuring out which Surface Pro model you own might seem like a trivial task, but it’s crucial for several reasons. Whether you’re seeking compatible accessories, downloading the correct drivers, troubleshooting issues, or simply determining its resale value, knowing your specific Surface Pro generation is essential. The quickest and most reliable way to identify your Surface Pro is by checking the Surface app, the system information or physically inspecting your Surface Pro’s kickstand.

Unveiling Your Surface Pro’s Identity: The Methods

Let’s delve into the most effective ways to pinpoint your Surface Pro model:

1. The Surface App: Your First Port of Call

If your Surface Pro is functional, the Surface app is your best starting point. This application comes pre-installed on most Surface devices, and it provides a wealth of information, including the model name.

How to Use It: Simply type “Surface” into the Windows search bar, and open the Surface app. On the app’s main page, you’ll typically find the model name listed prominently. It might say something like “Surface Pro 7” or “Surface Pro X.”

2. Diving into System Information

The System Information window provides a deeper look into your Surface Pro’s technical specifications.

How to Access It: Press the Windows key, type “System Information,” and select the corresponding result. In the System Information window, look for the “System Model” entry. This will display the specific Surface Pro model you possess.

3. The Kickstand Inspection: A Physical Examination

Each Surface Pro generation has subtle but distinct physical characteristics. The kickstand often holds the key.

Locate the Model Information: On the kickstand of your Surface Pro, you may find small text indicating the model. You might need a magnifying glass or good lighting, but carefully examine the kickstand for any identifiers. For example, the Surface Pro 4 and later models often have the model number etched onto the kickstand.

4. The “Dxdiag” Command: A Technical Deep Dive

For those comfortable with a more technical approach, the “Dxdiag” tool can offer precise details.

How to Use It: Press the Windows key, type “dxdiag,” and press Enter. The DirectX Diagnostic Tool window will appear. Look for the “System Model” or “System Manufacturer” information. It might not always directly state “Surface Pro,” but it will provide enough clues (like the processor generation or other specifications) to cross-reference with official Surface Pro model listings online.

5. Checking the Original Packaging or Receipt

This method is obviously only viable if you still possess the original box or purchase receipt. The model name should be clearly printed on these documents.

6. The Serial Number Search: Microsoft’s Official Lookup

Microsoft offers an online tool where you can enter your Surface Pro’s serial number to retrieve detailed information about your device.

Finding the Serial Number: The serial number can be found in the Surface app (under “Device Information”), in the Surface UEFI (accessed during startup), or sometimes printed on the device itself (often under the kickstand).
Using Microsoft’s Tool: Go to the official Microsoft support website and look for their “Check Warranty” or “Device Information” tool. Enter your serial number, and the system should identify your specific Surface Pro model.

Surface Pro: A Visual Cheat-Sheet

Here’s a high-level overview of key distinguishing features of prominent Surface Pro models:

Surface Pro (2017): Also known as Surface Pro 5, this model resembles the Surface Pro 4 but boasts improved performance and battery life.
Surface Pro 6: This model features an 8th-generation Intel processor and a black color option.
Surface Pro 7: Introduces a USB-C port (in addition to the USB-A port) and uses 10th-generation Intel processors.
Surface Pro 7+: Enhanced version of the Pro 7, with improved performance and removable SSD.
Surface Pro 8: Features a larger 13-inch display, thinner bezels, and Thunderbolt 4 ports.
Surface Pro 9: Available with either Intel processors or Microsoft SQ3 processor (5G enabled). The Intel-based models are generally preferred for demanding tasks.
Surface Pro X: A distinctive model powered by an ARM-based Microsoft SQ1 or SQ2 processor, known for its thin design and integrated LTE connectivity. Uses a different charger than the standard Surface Pro.
Surface Pro 10: Microsoft has only recently released this model, so ensure any online documentation is up to date before comparing features

By combining these methods, you can confidently identify your Surface Pro model, enabling you to get the most out of your device and its ecosystem.

Frequently Asked Questions (FAQs)

Here are some frequently asked questions about identifying your Surface Pro, designed to provide even greater clarity:

1. Where Can I Find the Serial Number on My Surface Pro if I Can’t Turn It On?

The serial number is usually printed on a small sticker located underneath the kickstand. Carefully extend the kickstand and look for the sticker.

2. What’s the Difference Between “Surface Pro” and “Surface Pro X”?

The Surface Pro uses Intel processors, while the Surface Pro X utilizes ARM-based Microsoft SQ1 or SQ2 processors. The Surface Pro X is generally thinner and has integrated LTE connectivity, but performance can be lower than that of some Intel-based Surface Pro models, depending on what software you are running.

3. Can I Identify My Surface Pro Based on Its Color?

While color can be a clue, it’s not definitive. Some Surface Pro models have unique color options (like the black Surface Pro 6), but color options can also vary by region and retailer. Use color as a secondary identifier, not the primary one.

4. Does the Presence of a USB-C Port Guarantee a Specific Surface Pro Model?

The presence of a USB-C port is a strong indicator. The Surface Pro 7 was the first standard model to feature a USB-C port. The Surface Pro 8 and later models have Thunderbolt 4 ports. However, the Surface Pro X also has USB-C ports.

5. My Surface Pro Says “Surface Pro” in System Information. How Do I Get More Specific?

Look at the processor generation listed in the System Information. For example, if it lists an 8th-generation Intel Core processor, it’s likely a Surface Pro 6. Match other features like the presence of USB-C, kickstand design, and available colors to narrow it down further.

6. What Does It Mean if My Surface Pro Says “Surface Pro (5th Gen)”?

“Surface Pro (5th Gen)” is another name for the Surface Pro released in 2017, often referred to as simply the Surface Pro. It was a refresh of the Surface Pro 4.

7. How Do I Access the Surface UEFI to Find My Serial Number?

To access the Surface UEFI, shut down your Surface Pro. Then, press and hold the volume-up button while simultaneously pressing the power button. Release the power button but continue holding the volume-up button until the UEFI screen appears.

8. Will Installing the Wrong Drivers Damage My Surface Pro?

Installing incorrect drivers can cause system instability and malfunctioning hardware. Always ensure you’re downloading drivers specifically designed for your Surface Pro model. Knowing your model is crucial for driver selection.

9. Why Is It Important to Know Which Surface Pro I Have Before Buying Accessories?

Compatibility varies between Surface Pro generations. Keyboards, pens, and chargers designed for one model may not work with another. Identifying your model guarantees you purchase compatible accessories.

10. Is There an Easy Way to Visually Distinguish Between Surface Pro 4, 5, and 6?

Visually, the Surface Pro 4 and Surface Pro (2017) / 5 are very similar. The Surface Pro 6 introduced a black color option, making it easier to distinguish. Otherwise, check the processor details in System Information.

11. What If My Surface Pro is Very Old and Doesn’t Have the Surface App?

For older Surface Pro models, rely on the System Information, physical inspection (kickstand), and serial number lookup on Microsoft’s website. The Surface app was introduced later, so it may not be available on legacy devices.

12. My System Information says “BaseBoard Product.” Is that My Surface Pro Model?

“BaseBoard Product” typically indicates the motherboard model, not the complete Surface Pro model name. You will need to find a different data point to determine the exact model. Try opening the Surface app if it’s available, or check the kickstand for a model number.