How to Transfer a Line on Verizon: A Comprehensive Guide

So, you want to transfer a Verizon line? Whether it’s moving a line to a family member, a friend, or simply consolidating accounts, the process, while seemingly straightforward, can have nuances. Think of it as carefully orchestrating a wireless handover – we want a seamless transition with no dropped calls, so to speak. The key is understanding the steps, potential requirements, and common pitfalls.

Transferring a Verizon line essentially involves moving the ownership and billing responsibility of an existing Verizon mobile number from one account to another. This process is officially known as an Assumption of Liability (AOL). Here’s a breakdown of how it’s done:

1. Initiation: The current account owner (the transferor) needs to initiate the process. This can typically be done online through the Verizon website, by calling Verizon customer service, or by visiting a Verizon store. You’ll need the account number of the account receiving the line (the transferee).

2. Transferee Acceptance: The person taking over the line (the transferee) must then accept the responsibility for the line. This usually involves a credit check and agreeing to Verizon’s terms of service. This can often be done online or over the phone.

3. Credit Check: Verizon will perform a credit check on the transferee. The outcome of this credit check can influence the required deposit or the plan options available.

4. Plan Selection: The transferee might need to choose a new plan or confirm that they are comfortable with the existing plan associated with the line. This is a crucial step to ensure the line fits into the new account’s structure.

5. Device Considerations: If the line is associated with a device payment plan, the transferee will usually assume responsibility for the remaining payments. It’s vital to clarify the remaining balance and terms of the device payment plan.

6. Completion: Once the credit check is approved, the plan is selected, and all parties agree to the terms, Verizon will transfer the line. You’ll receive confirmation, and billing responsibilities will shift.

In essence, transferring a Verizon line is a collaborative effort between the current account holder and the individual taking over the line. Each step ensures a legal and contractual transfer of responsibility.

Understanding Assumption of Liability (AOL)

What Exactly is Assumption of Liability?

Assumption of Liability (AOL) is the formal term Verizon uses for transferring a line. It signifies that one party is legally assuming responsibility for the financial obligations and contractual agreements associated with the Verizon line. This includes monthly service charges, device payments (if applicable), and adherence to Verizon’s terms of service. Understanding this fundamental principle clarifies the entire transfer process.

Why Use AOL Instead of Cancelling and Re-activating?

While cancelling and re-activating a line might seem like a viable option, AOL often presents significant advantages. Firstly, it allows you to retain the existing phone number, avoiding the hassle of informing contacts about a new number. Secondly, it can potentially preserve existing service agreements, promotions, or discounts associated with the line, something that cancellation would nullify.

Key Considerations Before Initiating an AOL

Before diving in, consider these critical aspects:

• Outstanding Balance: Ensure the line being transferred has no outstanding balance or unresolved issues. This can significantly delay or complicate the process.
• Contractual Obligations: Be aware of any remaining contractual obligations, such as a service contract or device payment plan. The transferee will generally inherit these.
• Account Compatibility: Verify that the existing plan and services associated with the line are compatible with the transferee’s account or desired plan.
• User Consent: Make sure the user of the line is aware and agreeing to the transfer.

Common Scenarios for Transferring a Verizon Line

Family Plans: Adding or Removing Members

The most common scenario is adding or removing a family member from a family plan. Whether a child is moving out and needs their own account, or a relative is joining your plan, AOL is the ideal way to manage these transitions. It allows seamless transfer of ownership and billing responsibility without disrupting service.

Business to Personal or Vice Versa

Businesses often need to transfer lines to employees leaving the company or from personal accounts to business accounts. AOL facilitates this transfer, ensuring that the correct party is responsible for the line and its associated costs.

Divorce or Separation

In unfortunate circumstances like divorce or separation, transferring a Verizon line can become necessary. AOL allows for the clear transfer of responsibility for specific lines to the appropriate party, minimizing potential disputes.

Death of the Account Holder

In the event of the account holder’s death, AOL allows for a smooth transfer of the line to a designated individual, ensuring continued service and proper management of the account. This often requires documentation like a death certificate.

Troubleshooting Common Issues

Credit Check Failures

If the transferee’s credit check fails, Verizon may require a deposit or restrict plan options. Explore alternative plans or consider having a co-signer.

Delays in the Transfer Process

Delays can occur due to various factors, such as incomplete information, system glitches, or issues with the credit check. Contact Verizon customer service for assistance and clarification.

Plan Incompatibility

If the existing plan is incompatible with the transferee’s account, Verizon may require a plan change. Discuss options with a Verizon representative to find a suitable alternative.

Frequently Asked Questions (FAQs)

Here are some frequently asked questions that can help in understanding the whole process better.

1. How long does it take to transfer a Verizon line?

   The process typically takes 24-72 hours once both the transferor and transferee have completed their respective steps. However, delays can occur due to credit checks or other unforeseen issues.

2. Is there a fee to transfer a Verizon line?

   Verizon typically does not charge a direct fee for transferring a line through AOL. However, the transferee may be subject to activation fees if they are establishing a new account.

3. Can I transfer a line if I have a past-due balance?

   Generally, you cannot transfer a line if there’s a past-due balance. The outstanding balance must be cleared before Verizon will approve the transfer.

4. What information do I need to transfer a line?

   The transferor needs the transferee’s account number, and both parties need their personal information (name, address, date of birth, social security number for credit check purposes). Also, the line’s phone number and any applicable device payment plan details.

5. Can I transfer a line online?

   Yes, the process can be initiated online through the Verizon website in most cases. Both the transferor and transferee will likely need to complete portions of the process online.

6. What happens to my voicemail when I transfer a line?

   Your voicemail messages are typically transferred along with the line. However, it’s always a good idea to back up important voicemails just in case.

7. Can I transfer a line to someone who is not a Verizon customer?

   Yes, you can transfer a line to someone who is not currently a Verizon customer. They will need to establish a new Verizon account to complete the transfer.

8. What happens to my device payment plan when I transfer a line?

   The transferee usually assumes responsibility for the remaining payments on the device payment plan. Make sure to clarify the terms and remaining balance.

9. Can I transfer a line if it is suspended?

   It may be more complicated, but you might be able to transfer a suspended line. Contact Verizon customer service to explore your options. The suspension reason would likely need resolving before the transfer can be fully completed.

10. What if the transferee fails the credit check?

    If the transferee fails the credit check, Verizon may require a deposit, limit plan options, or deny the transfer. You might need to explore alternative solutions or have someone co-sign.

11. Can I transfer a line back to the original account?

    Yes, you can transfer a line back to the original account through the same AOL process.

12. What happens to my Verizon Up rewards when I transfer a line?

    Your Verizon Up rewards are typically tied to your account, so they may not transfer with the line. Check your Verizon Up account details for more information.