How to Turn Off International Shipping on Etsy: A Seller’s Definitive Guide

Turning off international shipping on Etsy is crucial when you need to streamline operations, manage costs, or address logistical complexities. This guide will provide clear steps and expert insights to help you efficiently manage your shipping settings.

Step-by-Step Guide: Deactivating International Shipping

Disabling international shipping on Etsy can be done in several ways, giving you flexibility based on your specific needs. Here are the primary methods:

1. Deactivating International Shipping Profiles:

   • Navigate to Shop Manager: Begin by logging into your Etsy account and clicking on “Shop Manager.”
   • Access Shipping Settings: Go to “Settings” and then select “Shipping Settings.”
   • Edit Shipping Profiles: Find the shipping profile(s) you use for your listings. Click on the profile you want to modify.
   • Remove International Destinations: Within the shipping profile, you’ll see a section for “Shipping destinations.” Here, you have two main options:
     • Remove Specific Countries: Click the ‘x’ next to each country you want to exclude from your shipping destinations. This allows for a tailored approach, enabling you to ship to some international locations while excluding others.
     • Disable “Everywhere Else”: Many sellers use a “Everywhere Else” option to cover all countries not specifically listed. Disabling this option immediately stops all international shipping outside your specified regions.
   • Save Changes: After making your adjustments, ensure you click “Save Profile” to apply the changes.

2. Editing Individual Listings:

   • Go to Listings: In Shop Manager, click on “Listings.”
   • Select Listings to Edit: Choose the listings for which you want to disable international shipping. You can select multiple listings to edit them in bulk.
   • Edit Shipping Options: Click on “Editing options” and select “Edit shipping profiles.”
   • Choose a Domestic-Only Profile: Assign a shipping profile that only includes domestic shipping (e.g., within the United States). You may need to create such a profile if you don’t already have one.
   • Apply Changes: Click “Apply” to save the changes to the selected listings.

3. Using Vacation Mode (Temporarily):

   • Access Settings: Go to “Shop Manager,” then “Settings,” and then “Options.”
   • Enable Vacation Mode: Turn on “Vacation Mode.”
   • Customize Message: While on vacation mode, you can set a message explaining why your shop is temporarily unavailable. Although this disables all sales (including domestic), it’s a quick fix if you need to halt all shipping temporarily. Remember to turn it off when you’re ready to resume selling.

Best Practices for Managing Shipping Settings

• Consistency is Key: Ensure your shipping settings are consistent across all your listings to avoid customer confusion.
• Communicate Clearly: Update your shop policies and announcements to reflect any changes to your shipping practices. This transparency helps manage customer expectations.
• Review Regularly: Periodically review your shipping profiles and listings to ensure they align with your current business needs and strategies.
• Consider a Phased Approach: If you’re new to shipping, consider starting with domestic shipping only and then gradually expand to international markets as you gain experience.

Navigating Etsy’s shipping settings is crucial for managing your business efficiently. By following these steps and best practices, you can confidently control your shipping operations and focus on growing your Etsy shop.

Frequently Asked Questions (FAQs)

1. Why would I want to turn off international shipping on Etsy?

There are several reasons. Perhaps you’re experiencing high shipping costs, difficulties with customs regulations, increased delivery times, or a need to simplify your business operations to focus on domestic sales. You might also be temporarily unable to ship internationally due to personal circumstances or global events.

2. What happens to my existing international orders if I turn off international shipping?

Turning off international shipping does not affect orders already placed. You are still obligated to fulfill those orders. The change will only apply to future orders.

3. How do I create a domestic-only shipping profile?

In your Shipping Settings, click “Add a shipping profile”. Give it a descriptive name (e.g., “Domestic Shipping Only”). Under “Shipping origins,” select your country. In the “Shipping destinations” section, only include your country. Do not select “Everywhere Else.” Save the profile.

4. Can I offer international shipping to some countries but not others?

Absolutely! When editing a shipping profile, you can individually select which countries you want to ship to. This allows you to exclude countries where shipping is too expensive or problematic while still serving other international markets.

5. How do I calculate international shipping costs?

Accurate calculations are crucial. Use Etsy’s shipping calculator, or third-party tools like USPS, UPS, or DHL’s websites. Consider factors like package weight, dimensions, and destination. Factor in insurance costs and any potential customs fees.

6. What are customs duties and taxes, and who is responsible for paying them?

Customs duties and taxes are fees imposed by the destination country on imported goods. Typically, the buyer is responsible for paying these fees upon delivery. However, clear communication about this in your shop policies is vital to avoid misunderstandings.

7. How do I handle customs forms for international shipments?

Most shipping carriers provide customs forms (e.g., CN22 or CN23 for USPS). You’ll need to accurately declare the contents and value of the package. Incorrect information can lead to delays or penalties. Many carriers offer online tools to complete these forms electronically.

8. What if a buyer asks me to ship internationally even though I have it turned off?

You have a few options. You can politely decline, explaining your current shipping policies. Alternatively, if you’re willing to make an exception, you can create a custom listing with adjusted shipping costs for that specific buyer and country.

9. Can I temporarily suspend international shipping without using Vacation Mode?

Yes, by removing all international destinations from your shipping profiles and assigning those profiles to your listings. This will effectively prevent new international orders without closing your shop entirely.

10. How often should I review my shipping settings on Etsy?

Ideally, review your shipping settings at least quarterly, or more frequently if you experience significant changes in shipping costs, regulations, or business operations.

11. What are the benefits of using Etsy’s Global Postal Shipping Program?

Etsy’s Global Postal Shipping Program can simplify international shipping by providing discounted rates and streamlined customs processing. It may be worth exploring if you plan to ship internationally again in the future. It’s important to be familiar with Etsy’s terms and conditions.

12. How do I handle returns and refunds for international orders?

International returns can be complex and expensive. Clearly define your return policy for international orders in your shop policies. Consider specifying who is responsible for return shipping costs and whether you accept returns at all for international orders. Offering partial refunds or store credit can sometimes be a viable alternative to avoid the hassle of international returns.