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How to Upgrade Peacock on Amazon: A Streaming Connoisseur’s Guide

So, you’re looking to elevate your Peacock streaming experience, and you’re dealing with the Amazon connection? Let’s cut straight to the chase: You cannot directly upgrade your Peacock subscription through Amazon if you initially subscribed through them. Amazon’s platform acts as a gateway, not a control panel for Peacock subscriptions. This means the upgrade path is a little indirect, but fear not, we’ll navigate it together. The key is to cancel your current Peacock subscription via Amazon and then subscribe directly through Peacock for the plan you desire.

Understanding the Peacock-Amazon Relationship

Before diving into the practical steps, let’s clarify the existing relationship. When you subscribe to Peacock through Amazon (typically via Amazon Prime Video Channels), Amazon manages the billing and access. Your Peacock account is linked to your Amazon account. The limitations stem from Amazon acting as a reseller, and they don’t expose upgrade options directly within their interface.

The Two-Step Upgrade Process: Cancel and Resubscribe

Upgrading Peacock when subscribed via Amazon is a two-step process that ensures you get the plan you want without unnecessary complications:

Step 1: Canceling Your Peacock Subscription Through Amazon

This is the most critical step. Ensure you understand the implications of canceling before proceeding. Here’s how to cancel:

Go to Your Amazon Account: Log in to your Amazon account on a web browser (desktop is preferable for clarity).
Navigate to Your Memberships & Subscriptions: Find the “Account & Lists” menu, typically near the top right. Select “Memberships & Subscriptions” from the dropdown.
Locate Your Peacock Subscription: Scroll through your list of subscriptions or use the search bar to find “Peacock.”
Cancel the Subscription: Click on “Manage Subscription” or a similar button associated with Peacock. You should see an option to “Cancel Subscription.” Follow the on-screen prompts to confirm your cancellation. Pay very close attention to the cancellation date, as you will continue to have access to Peacock through Amazon until that date.
Confirmation: You should receive an email confirmation from Amazon regarding your cancellation. Keep this for your records.

Important Note: Canceling your subscription doesn’t mean immediate loss of access. You’ll continue to have access until the end of your current billing cycle. Take note of the exact date your access ends, as you’ll want to resubscribe to Peacock directly just before or on that day.

Step 2: Subscribing to Peacock Directly

Once your Amazon-billed Peacock subscription has expired, you’re free to subscribe directly through Peacock and select your desired plan.

Visit the Peacock Website: Go to the official Peacock website (peacocktv.com).
Choose Your Desired Plan: Review the available plans: Peacock Premium (with ads) or Peacock Premium Plus (ad-free, some content may still contain limited ads). Select the plan that best suits your viewing needs.
Create an Account or Sign In: If you don’t already have a Peacock account, create one using your email address and a secure password. If you previously had a Peacock account (perhaps before subscribing through Amazon), you can use your existing credentials.
Enter Payment Information: Provide your payment information (credit card or PayPal) to finalize your subscription.
Start Streaming: Once your payment is processed, you can immediately start streaming Peacock on your preferred devices.

Key Considerations When Resubscribing:

Timing is Crucial: Wait until your Amazon-billed Peacock subscription has completely expired before resubscribing directly. This avoids being billed twice for the same service.
Peacock Account Login: Make sure you use the same email address to log in to the Peacock app on your devices as you used when subscribing directly.
Promo Codes: Keep an eye out for promotional codes or discounts offered by Peacock. These can save you money on your subscription.
Device Compatibility: Confirm that your devices are compatible with the upgraded Peacock plan.

Frequently Asked Questions (FAQs)

1. Can I upgrade from Peacock Free to Peacock Premium on Amazon?

No, the Peacock Free tier isn’t available through Amazon Prime Video Channels. If you currently have the free version, you’re not subscribing through Amazon. To upgrade to a paid tier, you need to do so directly through the Peacock website.

2. I canceled my Peacock subscription on Amazon. When will it end?

Your access will end on the last day of your current billing cycle. Check your Amazon account’s “Memberships & Subscriptions” section for the exact date. Amazon should also send a confirmation email with this information.

3. Will I lose my viewing history if I cancel my Peacock subscription through Amazon?

Potentially, yes. Because your Peacock account was tied to your Amazon Prime Video Channels subscription, there could be a reset of that history if you create a new account. To avoid this, use the same email address you used to create your Amazon-connected Peacock account when subscribing to Peacock directly. This might allow Peacock to recognize your previous profile. However, there are no guarantees.

4. Can I use my Amazon Prime Video login to access Peacock after upgrading?

No. After you cancel your Peacock subscription through Amazon and resubscribe directly through Peacock, you’ll use your Peacock account login (email address and password) to access the service, not your Amazon Prime Video credentials.

5. What if I accidentally resubscribed to Peacock before my Amazon subscription ended?

Contact both Amazon and Peacock customer support immediately. Explain the situation and request a refund for the overlapping period. While there’s no guarantee, both companies are usually willing to work with customers in such cases. Provide them with proof of both subscriptions and cancellation dates.

6. Is Peacock Premium Plus worth the extra cost?

This depends on your viewing preferences. Peacock Premium Plus offers an ad-free experience (though some content may still contain limited ads) and may include access to certain downloadable content, depending on the title. If you find ads disruptive, the upgrade is likely worth the extra expense.

7. How do I find the exact cancellation date for my Peacock subscription on Amazon?

Log into your Amazon account, navigate to “Memberships & Subscriptions,” find your Peacock subscription, and look for the “Renewal Date” or “Subscription End Date.” This is the date your access will expire.

8. Can I pause my Peacock subscription instead of canceling?

Peacock doesn’t currently offer a “pause” feature. Your only options are to continue your subscription or cancel it. If you want to take a break from Peacock, you’ll need to cancel and then resubscribe when you’re ready.

9. Will my billing date change when I resubscribe directly through Peacock?

Yes, your billing date will be determined by the date you subscribe directly through Peacock. It will likely be a recurring date each month.

10. What payment methods does Peacock accept?

Peacock typically accepts major credit cards (Visa, Mastercard, American Express, Discover) and PayPal. Check the Peacock website for the most up-to-date list of accepted payment methods.

11. How can I confirm that my Peacock subscription has been successfully upgraded?

After subscribing directly through Peacock, check your Peacock account settings. You should see confirmation of your subscription plan (Peacock Premium or Peacock Premium Plus) and your next billing date. You should also receive a confirmation email from Peacock.

12. If I cancel my Peacock subscription through Amazon, can I subscribe through Roku instead?

Yes, once your Peacock subscription through Amazon has ended, you are free to subscribe through any platform that offers Peacock subscriptions, including Roku, Google Play, or directly through the Peacock website. The process will be similar: create a Peacock account (or use your existing one) and select your desired plan through the new platform.